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January 2024 by KnL Jackson
My husband and I came in to the store to get an idea of what mattress was best for us and Michael (Mike) was so extremely helpful with the process. Not only was he knowledgeable but caring as well. He asked A-LOT of questions and I appreciated that because he helped us select the best bed for us. It’s rare to find a caring salesman these days. If you stop by make sure to ask for a Michael, he will help you find the bed you need! The store has a lot of options as well. You will definitely find what you’re looking for here!
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January 2024 by Alex leonard
Genaro took really good care of me. Did not push me to buy. Gave me time to think about the best decision for me. Provided multiple options for me. I Did not buy the same day. slept on it and came back the next day and was met with a smile and warm greeting. Excellent customer service. Top notch and we appreciate it. Thank you
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January 2024 by Joseph DEttore
Genaro was an incredible help in solving our problem even though he has his own family issues to deal with polite courteous and extremely professional thank you for him
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December 2023 by Connie Kennett
I was wondering how I would let you know how much I enjoyed searching for my dream bed with Liz today. She was wonderful very patient and didn't push me into one bed over another. I ended up with my dream bed that I will get next week and we can hardly wait. It was a delightful experience but I hope I won't have to go through it again for a long time. Thank you for asking my opinion.
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December 2023 by Frank Cavallaro
2 no shows. They don't respond to your requests for follow ups. When you contact them and ask for a call back (they say within 1 hour) they don't call back. Impossible to get through to customer service. Never got confirmation of 2 scheduled deliveries (2 hour window) and waited for them like a moron. They had lame excuses... Horrible experience, not sure why their ratings are so high. My order was placed online and this is the closest local store I assume would deliver. Will never take a chance on them again. Avoid at all cost.
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November 2023 by laura rock
Michael was very helpful and I was able to get what I needed and very comfortable I would recommend everyone to come here for a new mattress Laura
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October 2023 by Paige Kelly
Fantastic service from Michael. From the minute I walked in it was like I was talking to an old friend. He was thorough and knowledgeable which really helped me to pick the right type of mattress/base I was looking for and what I’m hoping will be a great fit for my wife and myself. Will definitely recommend to family and friends. Thank you again Michael!
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October 2023 by Steve W
Mike was great to helping me make my purchase. He is well informed of his products and patient. I will be back again!!!
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September 2023 by Randy B
I needed a mattress TODAY, which is hard to do. I called the store and after a couple of questions, I was told they had just 3-4 in the store that met my needs. Drove there and the salesman was so helpful that I left with the mattress and box spring in my truck. Great service.
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September 2023 by Tina Davey
Sales associate, Liz, was very pleasant and attentive. Great deal on two mattresses during Labor Day sale.
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September 2023 by George
Liz made the buying experience very enjoyable and smooth from start to finish. I never felt rushed or pushed to buy anything. She was very attentive to my questions and was a pleasure to speak with. I came away a happy customer and would highly recommend her for any mattress needs. Thank you very much for a wonderful experience Liz.
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September 2023 by Gayle Lawrence
Great service, Michael was very attentive and very knowledgeable about Tempurpedic mattress, this was my 2nd one. Had it delivered in a couple of days, a very positive experience
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August 2023 by cbenedettoable
Mike was the best! After weeks of research I needed to finally talk to someone and he helped me immensely. He truly is a Sleep Expert!
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July 2023 by Abby Irwin
Great experience! So thankful to Eric who helped me find the perfect mattress and set me up with everything I needed at a great price.
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July 2023 by Kaysie Agostini
We just purchased a brand new king mattress and adjustable base from mattress firm in Tarpon Springs. Eric was extremely helpful and made sure that we received and amazing price while also keeping our priorities in mind. We are excited to pick up our new bed and get a great night’s sleep tomorrow! Thanks Eric!