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July 2024 by THE KATIE ALLEN
Sam, the manager, was so helpful with my phone issues. His patience was amazing. Highly recommend.
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July 2024 by Kathleen Lasch
Sam, at the Tarpon alt 19 store, was wonderful helping me transfer service and switch phones out with no hiccups, thank you for great customer service.
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July 2024 by John Edward
I just went to pay my $5 payment for which Metro shut me off and I had NO money but Sam helped me and paid it for me and did not charge me nothing, he's an angel ?
I will recommend Sam to everyone.
Thank you Sam!!
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July 2024 by Andra Thomas
I got the new phone and sam helped me to set it up. He transferred everything for me he's the best with his smile he is a a great guy
I will recommend him to everyone
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June 2024 by Tina George
Had a bad experience at holiday metro pcs so went to this store an thru we’re excellent an very helpful. Ty for all ur help. This is the store ppl should go to. At least u not disrespected. Keep up the great job guys. Ty
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June 2024 by Sylvia Watts
I went to the store Sam helped me and transfered my stuff to new phoneand he's amazing he's gem ?
Thank you Sam!!
I will recommend everyone togoand see Sam for any cell phone issues he's the best..
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February 2024 by Nancy Staley
Amazing and for many years it's always been amazing service at this location
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February 2024 by Geri Kote
Really bad experience with store manager Sam. Midway the transaction he lied to me saying they took payment for the device at some other store and they will pick it up here which was a lie. Metro doesn't hold device it's against their policy. Would expect better customer service from the store manager.
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November 2023 by Julie Ann Miranda
Sam was incredibly helpful to my boyfriend when we went in with a transfer pin issue, after calling multiple metros, and being told there was nothing they could do to help, we decided to head to the store on Pinellas Ave to speak to someone and I’m glad we did, Sam went above and beyond for us and fixed our problem in a timely manner, you rock Sam!
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October 2023 by Justin Martine
My favorite Metro Store. They just seem to know what they are doing
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September 2023 by April Graveman
Friendly and easy to pay your payment. No waiting
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December 2022 by Christina Strawn
I always come here to get help from Tarik! He'd always helpful and nice whenever I have issues with my cellphone
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October 2022 by Julia Larsen
Sam is the absolute best!! Returned to him for multiple phone switches and always was the most helpful. Went above and beyond to help me with my phone issues, unrelated to Metro, as well. Excellent customer service from the employees so grateful for them.
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June 2022 by Kyle. ,sod,fence Landscape
God I never had a problem till the people,who don't speak English made me pay 23 bucks to call Pakistan..then got my 3 phone's and tablet shut off cus thoe he spoke Pakistani he couldn't run the computer
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March 2022 by Telltale Imagery
NIGHTMARE: Stay away from Metro by T-Mobile. Their service especially customer service sucks. They nailed us good with these three phones and two tablets that are absolutely junk. We switched to T-Mobile that has been so far much better so far. Night and day as of customer service and better equipment.UPDATE: I contacted response from owner only to have them tell me there was noting they could do. We are still stuck with three phones and two tablets that we can do nothing with but throw away.
