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November 2023 by Rock S.
Very professional and well organized. Easy check-in through a text Quest sent me and getting an appointment online makes this service very good. Excellent customer service, the tech Deborah was pleasant, professional and efficient. I highly recommend this company as specifically this location in Tarpon Springs.
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November 2023 by Ted B.
Absolutely terrible service. The automated scheduler stinks. There is no way to talk to a human. When you arrive on site there is no receptionist. Only an iPad like interface for checking in... This is a terrible company that absolute embodies the problems with our health care system. Going there reminds me of the hospital scene from the movie Idiocracy! Run for the hills this place stinks! If there was a 0 stars rating I would use it.
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November 2023 by Nick Emery
No receptionist. No bathroom. No one e to check and make shure your able to get tested. Waited a half hour just to be told my doctor didn't send the request. Complete waste of time. Never again will I use quest.
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November 2023 by Nick E.
Might as well stick your arm in a vending machine. No front desk. No bathroom. No receptionist. Never again
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November 2023 by Michele Riedmueller
This place is a godsend; ample parking that is close to building so that even if handicap space is occupied, any other space is just as good. Mike, who drew my blood 3 months ago, was excellent. Attentive t my special needs (wheelchair), and challenging veins, he made the experience actually pleasant. Most recently (October), Kara displayed the same attentiveness even dealing with technical issues out of staff control. Can’t say enough about this facility except they could use a HANDICAP BUTTON TO OPEN FACILITY DOOR.
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November 2023 by Kelly Pseftelis
The location was great for my older mom, the phlebotomist was pleasant and had a light hand when poking her. Unfortunately Quest did not have a receptionist and we had to use a Kiosk. The mandatory use of a Kiosk with no human limits my mother of handling her daily tasks herself and therefor requiring her to bring someone with her to help her. There were others before us in line to use the Kiosk and they too had limitations. Bring back the humans!
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October 2023 by Lori Larsen
Wonderful experience! No wait time. Awesome staff. Nicole was so gentle, I did not feel a thing! Plus, she is laid back and fun. Great service! +++
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August 2023 by Caryl Yenny
Huge shout out to Nicole that went way above and beyond to create a peaceful environment to successfully draw 14 tubes of blood from someone who gets queasy just talking about veins!! Hands down the best experience I’ve ever had. Thank you Nicole!
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August 2023 by Terry O'Connor
I'll admit, I came in with perhaps an obscure request - I needed my blood drawn for a new cancer pre-screening. The first technician was very friendly, but was unfamiliar with Galleri, the company that performs the cancer screening. Mind you, the Galleri website referred me to this particular Quest. He then got his supervisor, and this was an entirely different experience. Her whole presentation was like I was bothering her, how dare I come into her office with blood screening she'd never heard of, and to go somewhere else. She had on these glasses that all I can say is that only Kim Kardashian could get away with wearing them. She thinks she's Kim Kardashian of phlebotomy, I guess. It was enough to where I won't go back to a Quest even if my life depends upon it - which it just may, as my doctor is concerned enough about cancer that he prescribed this test.
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April 2023 by Katelyn Wilson
Jessica is AMAZING! I have NEVER been more satisfied with a Quest, so much so I would drive out of my way to go to this one again just to have the same experience. Scheduling my appointment online was easy, checking in from my phone was convenient, and the appointment was less than twenty minutes. The phlebotomist, Jessica, was absolutely fantastic. I have always had panic attacks when getting my blood drawn and that was the complete opposite of my visit this time. Jessica made sure I was comfortable, talked to me the whole time, and was fast! Before I knew it I was all done and walking out the door. I live half an hour away and I would drive out of my way just to be able to have the same experience. ⭐️⭐️⭐️⭐️⭐️
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April 2023 by Travis Greene
This company here literally destroyed my trucking career they told me misleading information now I’m stuck with a refusal of a drug test on my dot record and now I’m outta of a job cause of this company. I’m filing a huge lawsuit against this company
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April 2023 by Linda D
Small place great service. Jessica is awesome.
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March 2023 by Amanda Ditson
I arrived just before my appointment time and they took me right back. Chelsea was very nice and made small talk which helped with my anxiety. Professional, clean, and quick.
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March 2023 by Helen Wagner
Terrible Service. Picking up a stool kit and dropping off was not easy.Confusing Kiosk made the whole process worse. When I brought back the bag, which had a Barcode on it, it was not processed. Needed original paperwork.. Big waste of time.
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February 2023 by Nychola Viskup
I have always had anxiety when it comes to getting blood work. I fear the needles, I get sweaty, shaky, and will sometimes pass out. I had Alice take my blood samples and she was absolutely wonderful. She talked me through the whole process, was very kind the whole way through, and she took precautions for my possible pass out. The visit went smooth. Although I'm still nervous for blood draws I would gladly have her as my phlebotomist again.
