-
April 2024 by Elizabeth G.
The young man did not listen to what I was asking him. A young woman continued to tell me "were great, were great" after easedropping on my conversation with the young man. very immature staff.
-
February 2024 by Catherine Nally
Very helpful, fixed my phone
-
February 2024 by Miller Elizabeth
Been w/T-Mobile 4 over a year now w/Tarpon Ave. Store and everyone's extremely nice and helpful.
-
February 2024 by Williams Franks
Excellent customer service, manager Steven Valdez, very patient and professional.
-
February 2024 by Kristina G.
Alex is a genius at his job. He took care of every little detail in switching my phone over to the new one, made sure I was in perfect working order even in details I hadn't had before but could really use. He was patient, kind, thoughtful, a real real pro.
-
February 2024 by em
Steven was really great! My boyfriend and I came in to switch to T-mobile from our family’s plans and get new phones and he was very informative and thorough, answered all our questions and made sure we understood the process perfectly.
-
January 2024 by Ashley
Manager Steven was rude and not knowledgeable about anything. Worst experience I’ve ever had
-
January 2024 by Mike Fazelipour
Loud music poor Costomer service
-
January 2024 by Jesus Navarrete
It was a hot summer day in Tarpon Springs, Florida and the streets were bustling with people going about their day. Among the crowd, stood a newly opened T-Mobile store, its bright pink logo catching the eye of anyone passing by.Inside the store, the air conditioning was on full blast, providing a cool respite from the scorching sun outside. The shelves were lined with the latest smartphones, tablets, and accessories, all neatly displayed for customers to browse. In the center of the store, a group of employees were busy helping customers and answering their questions.Among the employees was 25-year-old Sarah, who had been working at the T-Mobile store for the past two years. She loved her job and was always excited to help customers find the perfect phone or plan for their needs. She had a knack for technology and was always up to date with the latest gadgets and features.As Sarah was helping a customer activate her new phone, she noticed a young couple walking into the store. They seemed lost and hesitant, looking around nervously. Sarah greeted them with a warm smile and asked if she could assist them with anything.The couple, named Mark and Emily, explained that they were new to the area and needed to switch their phone plans to a local provider. Sarah listened attentively and then proceeded to explain the different plans and options available to them. She also showed them the coverage map and assured them that T-Mobile had great coverage in Tarpon Springs.Impressed by Sarah's knowledge and friendly demeanor, Mark and Emily decided to switch to T-Mobile and purchase new phones for themselves. Sarah helped them choose the perfect phones and set up their plans, making sure they understood all the features and benefits.As they were finishing up, Sarah mentioned that there was a special deal on accessories that day and offered them a free phone case with their purchase. Mark and Emily were delighted and thanked Sarah for her exceptional service.Word of Sarah's excellent customer service spread quickly and soon, the T-Mobile store in Tarpon Springs became known for its friendly and knowledgeable staff. Sarah and her colleagues were always happy to help customers and make sure they left the store satisfied.As the summer days passed, the T-Mobile store became a popular spot for locals and tourists alike. Sarah's dedication to her job and her customers had made the store a success and a staple in the community.Years went by, and Sarah continued to work at the T-Mobile store in Tarpon Springs. She had formed a close bond with her colleagues and had many loyal customers who would only trust her with their phone needs. The store had become more than just a place of work for Sarah, it was her second home.And as the sun set on another busy day at the T-Mobile store, Sarah couldn't help but feel grateful for the opportunity to work in such a vibrant and welcoming community. She knew that she had found her passion in life, and she couldn't imagine being anywhere else but at the T-Mobile store in Tarpon Springs, Florida.
-
January 2024 by Bernadette DerDerian
They sold me a SIM card that wasn’t compatible with my phone and then refused to give me a refund!
-
January 2024 by Coaching by Vivian
Alex is absolutely the best. He is honest and thorough in explanation. He makes sure you understand what is taking place during the transaction. He will not let you slide past pages just to sign. He has the most amazing ethics, which is hard to find in the world and especially in sales of any kind. If you want great service, visit this store.
-
January 2024 by Randy Ingraham
Steven and the team Great help !!!!
-
January 2024 by rebecca breeding
Store used to be great, has been terrible the last few times I went in.
-
December 2023 by Jill Mossor
Alex in the Tarpon store is always super helpful! He has amazing customer service skills, solutions and tries to make the solution benefit the customer as much as possible!!
-
December 2023 by john ford
Go to the palm harbor location. Save yourself the headache.