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March 2024 by Kayla
Your mails carriers must seriously lack common sense. I’ve lived at my address for over a year. Did my change of address as soon as I moved in. Last week, I receive a slip in my mailbox with a notice that the residence is VACANT, and to list the names of all people at the residence. They randomly just stopped delivering my mail. You guys didn’t think that If all the mail/packages being delivered with mine and my daughter’s names were being removed from the mailbox daily, that maybe, JUST MAYBE, WE LIVE HERE?! I contacted customer service to have this fixed, as I work multiple jobs and am never available to go to the post office in person during business hours, and they tell me that they can list the address as not vacant and that I live there, but I have to go there in person to have them start delivering my mail again? I receive bills here, my pay, important mail, and I have to take off work and lose pay to go in and deal with this incompetent situation. ???♀️
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December 2023 by Christine Maynard
Everyone is always friendly and helpful. It amazes me how quickly they move the lines down during the holiday rush. I’ve always had a great experience at this location!
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December 2023 by Benjamin Raquet
If I could give 0 stars I would. Does anyone even work here? I've called repeatedly and can't get anyone to answer. Unacceptable.
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November 2023 by Colby Clark
Not very friendly. I literally just need a new resident slip and when asking for it, I got cut off with a "never register, I'm not open" .... Ok then why are you standing at the counter? It took 2 seconds for the employee behind her to get it for me but that one encounter ruined the whole experience.
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October 2023 by Demetrios Papas
Rude and unable to interpret their own policies and procedures for shipping a laptop internationally. While the USPS website specifically indicates that a laptop with a lithium battery installed can be shipped, neither the people at the counter nor their supervisor know what their own regulations mean. Find another branch to mail any items. Hopefully, if the Tarpon Springs branch doesn't have enough work it will be closed down. The people who work there deserve nothing better.
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October 2023 by Alex Moore
Collection box is always jammed well before the 4:30 collection time. Good luck getting anyone to help with that.
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August 2023 by Kamala K
The gentleman at the counter was very polite. Unfortunately, the lady less so. Apparently, she is a stickler for the rules for she could not spare tape for my two untaped packages. She would've preferred if I purchased the tape! The gentleman was more considerate and offered to tape it, but felt he couldn't do so under the watchful eyes of the lady behind the counter. Funny thing is, I saw and heard the gentleman in question tape up the box for another customer as I was standing and talking to the lady about mailing my untaped packages. So, PSA folks, if you go to this post office, choose your counter wisely based on the level of consideration you would like!!
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July 2023 by Dalton Hart
I have called and called terrible customer service I have a special package that is a birthday gift and now they are returning to sender. I have had stuff delivered to my house by the post office many times and never once had a problem but all of a sudden my address is insufficient? You need to answer the phones and help your customers how would you feel if your poor old parents saved up all year to get you a present and I just take it from you and ignore you. You wouldn't be happy.
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July 2023 by Stratis Christakis
These people are so nice. I was making things way more difficult than they needed to be, and this staff guided me to what I needed, beyond my constant attempt to derail my own situation. Thank you so much. You all are appreciated. ??
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July 2023 by Nick Vojnovic
Always super nice! Kristen went out of her way to help me today. Thanks!
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June 2023 by D A
Consistently rude terrible service. They all act like they hate their job, and they hate you. Not helpful, and not kind. The blonde with long curly hair is nasty every single time I go to the post office no matter how nice or cordial you approach. She should be fired for the years of consistently bad customer service.
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May 2023 by Danielle Villiers
Delivery driver put down the red flag on my mail box and did not take my package. Instead he pushed it to the back of mailbox (I put it all the way forward so he’d see it) and put in my other package along with mail inside. Just stuffed everything in. Saw it happen. When I came out - he drove away. Now I have to drive here and drop off my package, which defeats the purpose of putting my package in the mailbox. Young lady would always take my packages and was nice. This guy didn’t seem to care. Idk who’s on this route in Holiday around 12:30/1pm. Some staff are the sweetest and some don’t care about their job/community.
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April 2023 by Danielle Grundman
Delivery driver put down the red flag on my mail box and did not take my package. Instead he pushed it to the back of mailbox (I put it all the way forward so he’d see it) and put in my other package along with mail inside. Just stuffed everything in. Saw it happen. When I came out - he drove away. Now I have to drive here and drop off my package, which defeats the purpose of putting my package in the mailbox. Young lady would always take my packages and was nice. This guy didn’t seem to care. Idk who’s on this route in Holiday around 12:30/1pm. Some staff are the sweetest and some don’t care about their job/community.
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April 2023 by Stefaan Braem
I have issues with my USPS delivery service and consequently wanted to contact the postmaster of the Tarpon Springs office to report this.I called and left a message: no call back.I send an email: no reply.I wrote a letter: no replyAre we paying taxes to be treated that way?Yes, all the jokes about the USPS seem to be true!
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March 2023 by Tori Mastromarino
Been having issues with their carries for a week now. I've reported the issue multiple times, no resolution. Very unprofessional.. Withheld our mail for 3 days.
