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July 2023 by Jean Simmons
Easy to find
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June 2023 by T AM
The manager is very helpful. It's nice to speak to real human people that actually work at the facility.
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April 2023 by Jane Crosby
I rated this place a 3 because it's temperature controlled and it's pretty warm inside there. Also I think the prices are pretty high. And the personal touch is gone. Thank goodness I only need my unit for a couple of months.
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January 2023 by Jennifer Shaw
Do NOT USE THIS COMPANY. 14 inches of water from a broken pipe in their Berea facility in Cleveland, OH and no one is available for help. None of their phone numbers or emails are working. It's unbelievable that a pipe IN THEIR BUILDING, busted, but they have no responsibility. Their negligence in this matter is astounding. Furthermore, even under normal circumstances, their customer service, when available, was terrible. You will be much better off and get better service if you store with a national chain like "Public Storage."
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July 2022 by Barbara Ryle
Most expensive storage in state !! What they quote is not what they charge it’s higher !! Not much is worth storing at these prices !! Sell it !!! Don’t believe any of the five stars reviews!!!
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May 2021 by Jojo Condon
Too expensive
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August 2020 by brian white
Smelled very very strong marijuana odor. Felt like I was gonna get high just being in there.
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February 2019 by Brandon Wilson
Ridiculous price increase of $23/mo without written notice because of new ownership. I probably wouldn't mind if they worked with me a little. Light at unit hasn't worked for 6 MONTHS! I have pleaded with the worker and was told it would be fixed MULTIPLE TIMES! When I asked to speak with a manager I was told that my things could be locked and sold. Save yourself the drama.
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March 2018 by Paul R
Great people, location and price. The facility is secure and clean.
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August 2017 by Kayla Chidester
Clean facility and helpful staff. Easily accessible unit with reasonable rules and fees for the surrounding area.
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August 2017 by Roger Dunn
Staff very helpful, prices right, place kept very clean
