Keys Smartphone Repair, run by Victor, has garnered positive reviews for its exceptional customer service and expertise. Many customers highlight Victor's kindness and willingness to go above and beyond. He takes the time to troubleshoot devices thoroughly, even offering free evaluations when repairs are not possible. One customer praised him for saving their vacation by recovering important data from a damaged phone and providing a great deal on a new device. Another customer emphasized Victor's compassion, recalling how he helped a young man with autism by significantly reducing repair costs. Parents appreciate his professionalism and the fair pricing for repairs, often choosing Keys Smartphone Repair over buying new devices. The shop is also noted for its quick turnaround, with repairs often completed the same day. Customers feel welcomed and valued, with personal touches like offering treats to kids. Overall, Victor's commitment to quality service and customer satisfaction makes Keys Smartphone Repair a highly recommended choice for smartphone repairs.
I highly recommend Victor at Keys Smartphone Repair. We took in an ailing VZW iPhone 12 to Keys for evaluation. Victor spent 30 minutes trouble shooting the phone, and determined that the phone was unrecoverable. Although he spent over 1/2 hour trying to recover the device, he charged us nothing! Great service! Thanks... read full comment
February 2024
I had the screen replaced on my iPad Pro. Very happy with the result.
February 2024
Victor was very friendly and knew what he was doing. In and out in 15 minutes
