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December 2023 by Austin Hudgins
I went there for a pre-employment drug test, not to become a new patient. The forms I had to fill out were absurdly long and invasive and the wait was way too long just to give a urine sample.
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November 2023 by Tara Rucker
Everyone that helped me Concentra was very helpful and the customer services was phenomenal. I wish that I could rate them 150. When I left I was very excited. Everyone did an awesome job. Great job Concentra keep up the good work. Thanks in advance.
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November 2023 by Michael McMillan
I would like to say that I met with the lab assistant name Demmi Edward for (2) employment lab tests 1 was a TB Test,and the other was a drug test both test where preformed to the utmost care by Demmi Edward's almost unfortunately for my sake after I went 2 take the urine test by me previously using the restroom before I got to concentra It almost took me 3 trys from 8:00 til 10:45 to give a urine test sample she was very patient I appreciate that which is also the reason why I'm leavingthis review because she deserve employee of the month for her outstanding dedication as a medical lab Assistant. THANK YOU !!!!!! DEMMI EDWARDS FROM : MICHAEL MCMILLAN
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November 2023 by James Taylor
After my arrival I was greeted with a warm welcome and great timely service. I would recommend this office to anyone in need of their professional servicesThank youJames Taylor
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October 2023 by Diane Brown
The front desk representative Bill checked me in very quickly and he was so nice. The medical assistant Kiara was wonderful explaining the procedure and had me in and out the office within five minutes. I will recommend this office for all future visits. FIVE STARS!
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September 2023 by Joshua Fabrikant
I have been a tractor trailer driver for 25 plus years and this is the worst experience I have ever had obtaining my Medical certification. The numbers that were obtained that are pertinent to decisions being made were not obtained professionally nor accurately. The doctor was very arrogant and standoffish. He interrogated me on prior surgeries that I've had and that I already provided this information and this information was in Concentra's system, information given to Concentra during prior medical certification examinations. I do strongly believe that the CPAP companies and the pulmonologist, together with the CME's are jamming up every driver they possibly can so that they can benefit financially. The CPAP has been proven to cause respiratory problems and there have been many lawsuits to this regard. I made an official Complaint to Concentra corporate office one week ago and when I did not hear back from the representative in charge of the district over the Concentra I visited in regards to my complaint, I contacted them back several days after and learned that they forwarded my complaint to a District in California, when it was very clear that I visited a location in a district located in Florida. If at all possible do not visit a Concentra, especially the one in Temple Terrace Florida!
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September 2023 by Jamie
Macie, or Marcie, the "Supervisor" the only person working at this location for the last year and a half, COMPLETELY RUDE and unprofessional. It could have been a very simple and nice conversation but she prefers to talk to people like they are idiots. WE are the ones sending YOU business "MA'AM" and I promise you I know what I'm talking about. You need to learn basic manners and learn how to talk to people. I was not rude in any form or fashion. There was ZERO excuse to talk to me that way. I will be letting my clients know to NOT select your site to use for future reference. ESPECIALLY if you are the only person available to work with. ABSOLUTELY NOT.
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September 2023 by Matt B
Place is run down and grungy, Dr made it clear he doesn't care about what you need. He works for the workers compensation insurance company. I would think this is as.clise to a 3rd world county medicine as it gets here in the USA. I have had better experiences at a county health department.
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September 2023 by Ewin Leti
Mr Dean and staff was totally professional and did a great job. It was very Quick as well. Great location and service. Thank you.
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August 2023 by aDibb_Named Study
My testing was very timely, however the workers who took my sample were very unprofessional and they like to give you a hard time. They really like to mess with you, I was already nervous because I’m recently sober and I didn’t find their heckling funny at all. There’s nothing funny about a person becoming sober and seeking employment.
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August 2023 by Austin McDowell
Went in for a pre employment drug screen for a job…. And was told by a nurse after I provided my test that they have been having issues with the temperature in the cups showing accurately, I was then told that because THE CUP was faulty for my federal drug test, that I needed to provide another sample within 30 minutes despite me telling them my son had to be picked up in 15 minutes.They used another cup after 2 or 3 minutes when the temperature would in no way be accurate at that point, and was told I would fail because the temperature wasn’t reading. Absolutely terrible experience and in no way was given a solution to this problem that was not mine.
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August 2023 by Caitlyn S
Infected wound from sutures is “healing okay” Asian doctor chewing and smacking on gum the enter time during visit. Charged insurance for a CT that was never done, had to go to the hospital to have one done instead and ended up having a concussion. As a medical professional myself, would not recommend unless you want to end up in the hospital or with an infection.
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July 2023 by ivery aliyah
I waited a hour to be seen & when I did, the lady who called for me seemed like she was rushing, she said my weight & height out loud right by the door. & Yes I’m self conscious of my weight and didn’t appreciate that. I could’ve just read it myself off the scale. She also threw around the equipment she used for my TB test without gloves & put them on after she already touched everything. Then after my drug screen the dang women was smelling my pee. Maybe because it was on the clear side? Not used to seeing healthy urine? I have no clue & the Dr Rafi guy was so rude, didn’t close the door behind him as he barged into the room not even introducing himself, and after our session he told me have good day and slams the door open making it hit the table beside it. I was just coming for a one time visit THANK GOD, but these people need to learn some professionalism.
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June 2023 by Rene' Jones
Not a good place to go. Very unfriendly staff, and doctor, very unknowledgeable, do not care about their patients at all. Don't bother making an appointment because they won't keep you on schedule anyways. Was there for 3hours for my appointment because they are so disorganized and have no sense of direction. The right hand doesn't have a clue what the left hand is doing. Do not show up and intend on being there around lunch time because their staff will leave you high and dry to make sure they get to stuff their face while you are left waiting on them to leisurely enjoy their lunch. Go anywhere but here. Run ?♂️ ?♀️ don't walk?♂️ ?♀️ to a different facility. Once you finally see the doctor he's going to rush you without having time for you because he is running behind and all he's worried about is getting to the next person and out the door for the day.
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May 2023 by J
Doctor had no patience and did not properly administer neurological strength test or review medical history before dismissing me. He then argued with a very kind staff member who was only trying to assist me with my patient rights as she could see he was abrasive and abrupt. He tried to dismiss me after a literally two minute review failing to capture important information.
