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October 2023 by Souraya A
Awful!! Waited an hr and they didn't fill all my meds. I have to call the doc to confirm it was sent, and it was. The pharmacy tech meat up. I would not come here if I had a choice.
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October 2023 by Dina Prestopine
Cvs is ok the only big problem is that when you call them they don’t pick up the phone that’s the pharmacy..
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October 2023 by ANURAG DANDAMUDI
Don't use this store to get passport photos from photos. They don't even cut photos to specs.
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June 2023 by Google user
I was very disappointed in the service that I got in the pharmacy. everyone seemed to be too busy to help me until finally an employee was just coming on duty and he came to assist me. I did some shopping in the store prior going to the pharmacy and I was very impressed with the politeness and courtesy and efficiency that I was given by two other employees in the store but the pharmacy seems to be lacking in courteous service. There also is a continuous problem trying to get the pharmacy to ever answer the phone
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May 2023 by Sandra Crosby
I was very disappointed in the service that I got in the pharmacy. everyone seemed to be too busy to help me until finally an employee was just coming on duty and he came to assist me. I did some shopping in the store prior going to the pharmacy and I was very impressed with the politeness and courtesy and efficiency that I was given by two other employees in the store but the pharmacy seems to be lacking in courteous service. There also is a continuous problem trying to get the pharmacy to ever answer the phone
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April 2023 by Tracy Charles
I have encountered numerous times when I’m experiencing issues with picking medication due to staff not doing their job.
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March 2023 by MaryJane P.
Do not come here! This should not be called a clinic, nurse practitioner Courtney refused to prescribe an inhaler for asthmaic symptoms. Stated she would call 911 if needed but would not prescribe my maintance medication and even refused to prescribe a rescue inhaler, stating it was policy. Made me feel like I was asking for narcotics instead of a simple inhaler. CVS sells over the counter inhalers yet the clinic is unable to prescibe inhalers due to "policy". Why do you give the option online for asthma but refuse to actually help people who come in with asthamic problems? I was helped by the medexpress near by, skip CVS minute clinic and go see a real clinic that can prescribe you what you really need.
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December 2022 by Nate Hernandez
Pharmacy does not answer the phone at all there is no way of communicating unless you physically drive there.
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November 2022 by Jake Jake
Possibly the worst pharmacy in the state. Received horrible service after waiting for over 45 minutes, the claimed my Rx was not called in. When i told them I was there when it was called in they came up with more excuses why they couldn't fill my Rx. I want to specifically point out the horrendous rudeness of the white guy who wears glasses and a ponytail (wish I had his name, but since I don't this is the only way I could describe him) and the guy who identified himself as the pharmacy manager. CVS needs to overhaul the staff at this location.
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November 2022 by James Olson
The fact that you sit on the phone on hold for over an hour just to be hung up on is infuriating!!! If I could give zero stars I would.
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October 2022 by Blaze t
They refuse to answer the phone. If you call again they will just hang up without answering. I even try calling late at night when they shouldn't be busy. Just terrible.
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April 2022 by Pete H.
The pharmacy tech at the drive through let me wait for 30 minutes without acknowledging me, while taking several other cars in the other line. He then told me that my medication wouldn't be ready until after midnight. I told him it would be great to have it before midnight because it is regulated prescription so I can stay on schedule to pick it up every month and not get behind. He said "you got somewhere to be?" I questioned him. And he said very rudely "you goin somewhere? You can't get it tomorrow?", and I said I can't get it tomorrow (I am out of this medication and need it for work) and he said "what could you possibly need xx for at midnight?" In a very judge mental tone, as if to say I abuse my medication. First of all, that is absolutely none of his business. He is a tech. Not a pharmacist, not my doctor. Secondly, he named the drug out loud over the loud speaker so all of the cars could hear. So I got angry and told him it wasn't any of his fucking business, and he told me that because I raised my voice at him that he wasn't going to help me and threatened to call the cops and went back to helping all of the other cars in line and ignored me. I asked for my prescription back and he said "sure" and then intentionally didn't send it back, just to make me angry. Had to drive around and go in to get it. So unprofessional. He has absolutely no authority to treat me the way he did. Even if the pharmacist had done that I would've felt like it was overstepping.
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March 2022 by Jubaer Mahmud
We had to wait for an hour to get vaccinated. Seems like the vaccination is not thier priority. When we checked in for the vaccination today, we were told that our names will be called when it is ready. 1 hour had passed but no one called and then I asked how much time it would take. They told us that the immunizer is busy and she will expedite our request. There were no people for vaccination that time other than us. After 1 full hour they again need to expedite request when I asked! What a speedy delivery of service!! Who wait more than 1 hour to get vaccinated these days??Again, the lady who immunized us lacks serious politeness. Didn't even say sorry for the late for one time. Never received such horrible treatment from any of the cvs store. This is the first time we visited this store and this will be the last time!
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January 2022 by wombat
I'm not the first person to complain, but the phone thing drives me nuts, too. Don't tell me to call the day before I need a refill if you aren't going to pick up. Don't tell me to call you about insurance changes if you aren't going to pick up. Don't tell me to call you at all if you don't have the staff available to answer the phone. If you use this CVS, only interact with it through the website.Once you're in the store, it's a different story. Everyone's friendly. There's almost always someone available to help you, retail or pharmacy, unless you're there at peak times. The pharmacy staff are polite, well-trained, and efficient.
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January 2022 by Rose L.
Yesterday, 22nd May 2021, I asked for assistance to have some photo prints. The Lady at the Register who doesn't have a name tag appears to be annoyed of moving from being a Cashier & assisting me as a 1st time user to get my photo printed.Never again will I use this CVS! 1 ⭐ is not deserving as my rating. You SHOULD NOT be in the Customer Service Industry if you can't provide even a good service.She's friendly with others like those of the same color of her skin. Terrible!!! What do you say to that?!