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March 2024 by Naomi Taylor
Waited 30 mins to find out they gave my food to the wrong person..Then when they remade my shakes they were melted.. Had to ask them to remake them. Then, after they remade them, they were still melted. Then I asked him can they flip the ice cream over to see if it still and they didn’t want to. I was trying to let them know in Nice way.. My ice cream was melted.. For the second time around. Then they forgot to give me my onion rings. It was just one thing after another didn’t realize it was gonna take 45 minutes at Dairy Queen. Just for them to forget my earrings and two melted shakes.. A bad experience, and on top of that they had gave my food to the wrong person.
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March 2024 by George Dame Sr.
I ordered a popcorn shrimp basket that was 7.99 but I wanted onion rings instead of fries. The woman at the register who was the manager or supervisor was rude and not customer friendly. She will definitely drive your customers away startnd with me. She told me it would be extra to change it to onion rings, so she put the price at 10.59, then right under that charge it said, onion rings .89 extra, so I am at about 3.00 extra now. It was a takeout and when I got home and opened the box, fries, no onion rings. She was probably laughing, yes she got another one . Would not be surprised if she put the extra 4.00 in her pocket. Will not ever go to that Dairy Queen again. I will spread the word that this store on 56th St. In Tampa is out to rip off the customers that have to deal with this woman. This happened at 10:45 a.m.on Wednesday, March 13th. She is probably pocketing slot of extra cash at the expense of the chain owner.
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March 2024 by Shilaan Said
We have been here previously and we had fantastic service. This last trip the lady at the window was clueless. She asked about our order five times which was only two items. We waited over 45 min for our order. And they handed our order to the wrong person. Line wrapped around the building not because of a rush but bc of incompetent service. The window attendant may have been on drugs as even when we ordered she forgot us at the speaker. We will go somewhere else in future for our late night sweet treats as 45min for two mini blizzards isnt worth it. Our blizzard came out melted.
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March 2024 by Assassin #1
They don’t don’t seem like they care about there job, They completely messed up my order, I order a number one burger only with lettuce and tomatoes only and recieved the complete
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February 2024 by Greg Cardone
For all the years I have ordered a Blizzard from this location, this time was the worst I received. I ordered a medium Caramel Fudge Cheesecake. It took a longer than usual time to receive it appearwd to be empty from what I could see from the drive thru.It seemed that they forgot about it. The associate brought it out, barely tipped it over and the blizzard wad already dripping down the cup.I had to ask for some napkins and straw as the spoon was useless. I needed to be on my way and called the store to speak with the manager.There were exactly 3 pieces of so called cheesecake in it. Travis put my name in some complaint book for the next time I go back.
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February 2024 by Foxy Rukario420 (Mega Rukario928)
Excellent food. I just wished that they serve mint chocolate chip blizzards and ice cream instead of slapping mint stuff over
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February 2024 by Heather hall
The best Dairy Queen I’ve been at in my life food what’s so amazing. The service was beyond beautiful I’ll definitely recommend this Dairy Queen to all of my friends.
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February 2024 by Ben May
Everything was good. We just stopped in for ice cream but the service was good, the place was clean and our ice cream was delicious!
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January 2024 by April Gore
The lady that was running the drive thru was rude i sat at the ordering speaker fir about 30 min. Then when i got to the window she had me pull up to the stop sign all i ordered was a sundae for my grandbaby then i sat there for another 20 minute and she had to ask me what i ordered twice when i finally got my order i spoke to a Asst.manager witch was very kind and was not even on the clock yet this lady was very Unprofessional And very rude. The location that I was at was on 56th Street in Temple TerraceThnk you April.
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December 2023 by fritz adolph
Dirty, took forever to get food, then order was wrong and cold. Employees reaction? “What am I supposed to do about it?” Never again!!
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October 2023 by Yolimar Candelaria
The lines are always very long, there is never anyone who can serve you well in the service car.
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October 2023 by Martha M.
I remember the days when Dairy Queen had OK food. Now not so much. I had the #12 with a cherry slushy. The french fries tasted like the were fried in rancid oil, and even salt and ketchup couldn't mask that flavor. The slushy tasted bitter even after stirring it. I couldn't drink it. The chicken fingers were over fried and kept falling out of the bread. So I put some ketchup on them and ate them without the bread. Do I recommend this place- no unless all you want is an ice cream product. Will we eat at a DQ again - Probably only in TexasUpdate - Dairy Queen wants me to contact them, however they make it really hard to do. They provided a non hyper link in their comment which I can't even copy and paste so I had to type it in. And then the form I was to fill out requires all my contact information. I don't feel comfortable giving them that much contact information. If they really want to know more then why don't they just provide an email address.
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October 2023 by Maria Ramirez
I bought the 4 pc chicken tenders with fries & supposed to be (2) toast bread. I what I got was fresh chicken tenders but a straw wrapper, stilled fries like under 7 fries small sizes, some 1 burnt toast. In side the meal box. I threw it away. So angry ? I spent $20 + donations of $1.00 to help out the fundraising to help support our military mission today. I should had just stayed with just the ice cream. Remember ALWAYS check all ur insides ur containers meals! It will be a long time again for me to eat at DQ !! I don’t think I will go nor trust DQ ever again and I was nice and polite. I am disappointed ? I called to let them know and she hung up on me that was the manager that picked up and literally hung up on me! Service inside the restaurant they get all the stars but over the phone gets zero stars.!!! In all they just get one star bcuz manager was rude and she hung up on me so staff make sure u ty ur manager for her attitude and manners! That’s not how u treat customers By the time I got home all my ice cream treats were melted like liquid that why got 1 star bcuz of ice cream and the food and the service over the phone ? Go to sonic better …
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September 2023 by Eric Barnhill
Didn't have Dairy Queen in years? It was a new experience for me and I really enjoyed the triple Burger and the fries was okay. Everything was pretty fresh. I left Burger King for Dairy Queen.
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September 2023 by Laconstance Mcallister
Neka was our drive thru cashier @5:45 pm Tuesday 8/22.This was the most perfect strawberry sundae I have gotten from there. I have been going every other day for 3 weeks Or at least 2x a week for that blessed $7 meal. The service is always A+.