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October 2023 by Cheryl Stone
I didn’t have an appointment which is on me but when I called and asked if there was a tech available in about 10 minutes I was told yes come in I went to salon and sat for almost an hour without receiving the service so I called nail salon across street and they were able provide service immediately I have been going to this salon for a couple of years but won’t go back if you don’t have someone available to provide the service then say so don’t waste a customers time if I would have been told the truth I would I just scheduled a different day so I guess my time and business is not important to this salon
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October 2023 by Zoey Dolpp
I got a pedicure on Thursday 10/12, you can see how fresh the pedicure is for proof and by Sunday 10/15 my toe has started to look like this. I’ve been to 3 doctors and have a podiatrist appointment tomorrow 10/18 to hopefully get some answers for this issue. I’ve had an antibiotic shot, 800mg ibuprofen, and oral antibiotics. More than likely will have to get my nail removed. They DO NOT sanitize their tools properly & this is the result of that. I’m out $150 in copays for doctors visits. I would recommend going elsewhere for services. The amount of pain I am in is 10/10. The doctor said today the chances of me losing my toe is “slim, but not impossible”. I’m terrified.Service: Pedicure
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October 2023 by Richard Kelly
Even as a guy, I’ve understood over the years the importance of taking care of your feet. I took a chance on coming here last year and I found an awesome nail tech by the name of Tom. Every time I go by, he does a great job. He pays attention to detail, is always considerate it when it comes to cutting my cuticles, and truly makes me feel welcomed. The first couple of times, I was anxious, coming to the nail salon by myself, but now I’m welcomed and remembered each time I go! Would definitely recommend coming here to anybody!Service: Pedicure
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October 2023 by Laura Torres
This place sucks. I just paid $45 for a pedicure and the lady literally only massaged one of my feet. The polish looks good, but the actual pedicure was less than 30 minutes. She didn’t exfoliate my feet, barely any lotion, no cuticle oil, nothing. I won’t be back. I actually want my money back.Service: Pedicure
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August 2023 by Ginger McGinty
While there are a couple that do a fantastic job I cannot count the number of times I would make an appt with a specific person on,y to get there and them not be there. Some of them are not good nd they would try to put me with those people just because the person I had the appointment with didn’t want to come to work. Find another place !Services: Foot massages
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July 2023 by Marzia Fatimah
I have been going there for eyebrows for a few months now and keep giving them chances, but it's a different person every time and worse than before.Today I got a manicure, just basic, only needed my cuticles removed. The lady finished in literally less than 5 minutes, I told her to have someone else do it got me, she didn't even file it right, let alone remove the cuticle, the edges were still rough. She sat me down again saying everyone else was busy and asking me "oh you want to remove more?" Ummm no I want to pay you and not have my cuticles removed??Worst experience ever.
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July 2023 by Thalia Resinos
I have been here a few times before and had a young college girl (can’t recall her name at the time) & Diane do my nails. They both were great.This time in particular I called the Elite Nail Salon at 5:19pm on a Monday to inquire about their availability… the lady I spoke to on the phone told me they could take me right away when I mentioned I could be there in a just few minutes. Once I arrived two people greeted me and one lady asked if I called (so I assume she was the one I spoke to) and then pointed me in the direction to pick out a nail color… I then asked if she would be doing my nails in which she replied that she wouldn’t be and that I could have a seat and someone would be with me. This made me so upset. I had literally just called and spoken to her! I would have rather her have told me there was a wait when I called so I didn’t have to feel like my time was disrespected or that she was dishonest with me. I don’t want to do business with a business who thinks that is ok. I wasn’t able to I didn’t catch the name of the lady but she is a bit older with a bob hair cut. I was back out at my car by 5:35.
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June 2023 by Nerline Nerlien
Took both me and my grandmother in without an appointment with no wait. The place was very clean and the nail techs were super nice and knowledgeable. I’m definitely going back.The deluxe spa pedicure was amazing. I wish I got my tech’s name but she was wonderful.Only downside was that my tech spoke very little english but she had the knowledge and skill to do everything correctly. 9.5/10
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May 2023 by Alaina McCorvey
Angela is the BEST! She took the time to re-shape my nails, instead of making me get a whole new set. Angela does amazing work!Services: Nail cut & filing
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April 2023 by Kelli Vonshay
I want to start by saying Hannah did a great job on my pedicure. Once I got in the chair of the nail tech(a guy but I don't know his name, seat 12). He was very unprofessional, rude and then refused to finish my nails because I calmly and respectfully said that I wasn't coming back. He advised me to cut my natural nails down and add a tip. I declined and stated that I always just get the acrylic over my natural nails. He said he don't do that so I said fine just do a fill in and I'll just get a new set the next time I get my nails done. From that point he seemed upset and was contemplating if he still was going to them. I told the owner that I wasn't coming back and the owner said he can't make the nail tech do my nails if he doesn't want to and the owner doesn't do nails so I just left after paying for my pedicure. This is the 2nd time I received bad service here.I did not curse or raise my voice not once...please do not try to deflect on the unprofessional treatment I received only bc I told the tech I would not be coming back. Yes you offered another tech and also said it would be another wait. Hence the reason I said I would continue with the current tech bc I had already waited for him for about 15 to 20 mins. Just do better and not let your staff's ego get in the way of business.Services: Pedicure
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March 2023 by Lori Roberts
Highly recommend Mindy! I have been going to her for over a year and she is always on time with my appointments. She calls the day before to confirm and is aways very professional. My nails look great and her pedicures are very relaxing. Elite nails has great nail techs and it is always very clean.Services: Nail cut & filing
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February 2023 by Sasha Barton
My last experience was traumatizing for sure!!!! I will upload photos DON'T GO HERE!!!!!! BE AWARE. THEY TAKE BLACK PEOPLE FOR A JOKE! She kept putting acrylic thick and all the fingers were uneven.. when asked to fix she caused a whole scene.Services: Acrylic nails
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February 2023 by Lourdes Acevedo
The lady was mad and charge me $65 for just this because I made her takeoff the polish that I had she couldn’t even do a French tip. She didn’t even take the time to put the oil around my cuticle. And the thumb is outrageously big. definitely won’t be going back first and last time. And then had the nerve to talk about me to her coworker in Chinese like I didn’t understand her which was rude.
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February 2023 by Alissa
I visited this salon a few times over a year ago when I first moved to Florida and while I found their prices a little high they were close to home and offered fairly good service. I recently went back three weeks ago to get a full set with gel polish and a pedicure. Susan did my nails and they were uneven and pointed upwards instead of laying flat. Paid $80. Had to go out of town so I couldn’t go immediately back. A week and a half later I went back and scheduled an appointment with Le (owner) showed her my nails. I wasn’t offered any sort of discount despite how horrible my nails looked. I paid for a gel French manicure fill in and a polish change on my toes. I left there so mad because my nails looked no better. They were all different lengths and the polish job was horrible not to mention I asked for a French manicure on my toes and was told they don’t do that. Spent $60 that visit for a total of $140 in less than two weeks. Unacceptable service and bad business practices. They lost a good client who spends lots of money on my nails.Services: Dip powder
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January 2023 by Maddie AslGordy
if I could give zero stars I would! very bad service and not customer oriented. I have a compromised immune system and asked the nail tech to wear a mask for my protection and I can’t believe they flat out refused! with no concern for me as a valued customer. prior to COVID I got my mail done here for over 10 years when Lenny and the original nail techs were there and they were great. I lam a good paying customer and I can’t believe they treated me this way. I also tip extremely extremely well and it’s their loss. I will never attend again and do not recommend . very bad customer service with these new staff members.Service: Gel manicures