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October 2023 by Jorge Torres
Kenricia Mercer was a great help in giving me all the details on a business auto loan.She took my application and stayed in contact throughout the process both on the phone and by email. Superb service and a 5 star communication. Thank you to both her and GTE Financial.
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September 2023 by Lessie Wynn
On 9/19/23 this gentleman Colin Mc. Was observed by me on the phone with another customer he was very professional and very polite with the person on the phone that he was speaking with at the time once he got off the phone with that person he came over into assist me he introduced himself to me and asked me could he help me which he did was a very politely voice and a professional voice he did not stop until he got my problem solved which he did I appreciate coming into your store with this type of service thank you and you have a blessed day continue having these type of employees working for this company thanks once again for your generosity
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September 2023 by Pearl Prather
It's horrible that you make your customers stand in line. 56th Street, Temple Terrace location only has four teller machines and a lot of room where they can put some extra machines. Also, there is no privacy. As you can see in the pictures. People are made to line up right by the tellers and can see the account numbers people are entering. Why do you make us bank like this. Without our money and business, your business would close. Give us more machines and some privacy while using the tellers for Pete's sake. Also a machine that gives out change would be a nice courtesy. You have a machine that collects coin. Businesses need coinage you know.... I know you really only care about your stockholders and ceo's. Shame on you!
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September 2023 by Ellen Greenawalt
I would like to share my experience I had with Colin McIntire. If I had a business, I would want him as an employee. He is welcoming, understanding and kind. on 9/11/23 I went to the Temple Terrace branch w/fear in my heart .I was scared. He could tell. I allowed myself to be fished. He assured me everything would be alright, which put me at such ease. Right away he blocked my account. He issued my new account. In all my 35 years as a member, he was knowledgeable, accomadating, and his experience showed thru. He went into details about automatic payments, went over how to have my SSI changed. He was so professional and caring. You have a true devoted employee. Rare to find these days, for sure. Thank you Colin, you exceeded my expectations. I know Brian Best would be proud!
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July 2023 by Claire Woods
COLIN IS THE BEST! If you are in the temple terrace area he’s the best around! Very knowledgeable and helpful, Never pushy!
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June 2023 by Kurtis Kelly
The staff at the temple terrace branch office does an outstanding job.They are very knowledgeable, courteous, and through with their services.My point of contact there is mr Jose caicedo he is very professional ?.
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June 2023 by Jennifer Jackson
The young Man, Colin, at GTE on 56 street Tampa has gone over and beyond to help me. He is confident in his job and patient with me and I appreciate him very much. He managed a lobby full of people with ease and treats each of the clients like they were the only one there. Does not get flustered and handles people very well. Wish others his age could take a lesson from him.Thank you for having him on your team. Sincerely, Jennifer Jackson
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June 2023 by Tracey Bunche
Amber at the Temple Terrace facility is great. She helped me tremendously. Thank you Amber you are AMAZING!
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May 2023 by Eddie Lima
Very Professionally speaking and explained all the services very well. Jose Caicedo was my officer. Took the time to go over everything. Not rushed. Professional attitude.
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May 2023 by Caroline Davis
Everyone was so very kind and really didn’t have to wait for a very long time and they just was extremely nice and I can’t express the gratitude that I have for this place. Thanks again and you guys have a blessed day. This is the bank to be at thank you.
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May 2023 by Jose Vazquez
Amber Rosario did a great job answering all my questions quickly and effectively. She was also very nice.
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May 2023 by Fabrice Bulambo
Kenricia was reallr helpful, helped me with fees and stuff and I am new to GTE. She was really helpful. Sorry my English ain’t perfect
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May 2023 by Kimberly De leon iriarte
I am pleased with the bank, Ive been able to accomplish many personal goals because of them. Shout out to Jose for helping me out with a loan. Also thanks to Taja for her services ?.
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May 2023 by Regina Peralta
Representative was very kind to help me. She was very courteous, professional and made me feel like I was important to gte. Had a vary nice smile. Even though she was helping me, she was very alert to incoming customers. I really appreciated her help.
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March 2023 by Precious Stew
So happy GTE reopened my account after many years.The service was great, the representative was professional and helpful.I'm reflecting back when I first opened this account and was approved for a car loan, that helped me get to and from work and allowed me to keep my job.When other institutions wouldn't assist me.I thank you that when ppl said NO, GOD said YES.Greatful that GTE was able to assist me.20 ?
