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December 2023 by gamingwithtycen2
We had to make an appointment to do some business and had to wait 33 mins after our appointment time because they had 1 teller at counter, 1 employee for sit down banking needs, and 1 for business banking. The business banking guy was not busy, and from a customer service aspect, should have tried to help us rather than make us wait way past appointment time. We even asked for his help and told us to just sit and wait and asked us if we were sure on our appointment time! It came pff condescending! The woman who finally took care of was very nice though once we finally got to sit down with her! The teller guy was super nice, but he had a long line to deal with and drive thru, all alone. He made it a point to offer us a lollipop after we were sitting down with banker and he was free, which was so kind. Its the little things...but business banking gentleman needs to learn improved customer service tactics when speaking to and dealing with customers...even if not business related. Everyone is the face of PNC.
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October 2023 by Brittany Turner
Always a long line and only the old lady working. It's really ridiculous. This is the slowest bank no matter what day and time you come
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July 2023 by George C.
Very professional and knowledgeable with any situation you may have and banking with them is an excellent service
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April 2023 by Orangel Morales
What kinda Bank branch doesn't have $3400 to cash a check?
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January 2023 by Shane Hallermeier
This bank was decent up north, but it is complete garbage down here. They are basically glorified ATMs. online support and over the phone is also trash. I have not had one issue that was handled easily and promptly.My money should be in my account and able to be withdrawn whenever I want. They would rather have you jump through hoops.
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November 2022 by Sharon Haywood
Very good service and the people are friendly.
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October 2022 by MKC
I had the worst experience dealing with the AVP Senior Branch Manager. Engie Nieves he was the rudest unhelpful, Senior Manger I ever came in contact with. I am definitely closing my account due to his none professional management skills. He has very poor customer service.
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March 2022 by Rockhelle Johnson
Went in to look into opening a small business account and got lack luster service by Barbara. I guess she thought I was ignorant. Needless to say, PNC doesn’t deserve to be my bank. Next.
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February 2022 by Angel Chin
The ATM near the teller window didn’t return my funds fully and made me panic a bit , the staff was very nice and helpful with resolving the situation asap allowing me to calm down ?I love the care they put into it! ThankYou !
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November 2021 by Kesh C
I had the worst experience dealing with the AVP Senior Branch Manager. Engie Nieves he was the rudest unhelpful, Senior Manger I ever came in contact with. I am definitely closing my account due to his none professional management skills. He has very poor customer service.
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October 2021 by Anita Shembekar
I made an appointment at this branch. Eric provided very friendly service. He made sure the branch manager kept my appointment and kept me on schedule. Eric also maintained professional all throughout. The branch manager Engie was swift in all of the paperwork and transactions that needs to be complete. I give them a 5 star rating on punctuality & professionalism!
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May 2021 by Tim Huchla
Friendly team here in temple terrace.
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March 2021 by Patrick Bushta
Only outside atm
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October 2020 by Tijani Sekouri
To whom it may concern, i would like to request a phone conversation with Paul's manager regarding to meet with or assist a client.
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September 2020 by Javier Ortega
Great people. Very professional and helpful.