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October 2023 by Eddie Griffin
Great service and they also called me 2 days later to make sure my truck was running and everything was good ??
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October 2023 by Felix N.
Saturday morning my car started overheating. I called the fire stone to see if. so I can have it towed there had it towed there later that day just give me a price quote it was kind of pricey, so I decided to hold off till Monday when I call back Monday to get the parts ordered. The gentleman told me he cannot see anything done with my car to call back and speak to the gm call back did you and told me that he would order the parts I got my car be fixed yesterday it's still not fixed this morning when I called he was all pissed off and asked me to come get my car so now I have to have a total whole another store another $150 and wait till my car gets fixed was supposed to go to work today. I had a call off because of all the situation and also. all I wanted was to get on the same page and have my car fixed. I will never go back to them and will tell everybody not to go there because of the horrible experience.
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September 2023 by Krista Darling
Walter was awesome to work with. Took notes of my concerns and was very upfront about costs and time line of the repairs. Will be using them as my main shop from here on out.
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June 2023 by Cindy Bucher
This place doesn't deserve a full star. Dropped my car off for an ac evaluation. 24 hours later they still hadn't looked at the car. They tried to convince us to leave it another day so we wouldn't have to start all over on the wait time. My husband picked up the car, drove 1/2 mile, got the evaluation and the ac will be fixed by the end of the day. Sorry I wasted so much time with this place!
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June 2023 by Patricia Zackschewski
Dave was so courteous and helpful great service definitely recommend them to anyone..1000 stars ? for dave
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March 2023 by Tylon B
Thank you Happy for being you, as far as service goes never again will I ever. This is a franchise and corporate won't touch their mess up. Never again will I ever have any service or buy anything from here again.
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November 2022 by Ken Michael
Thank you for all the team at TWA Firestone does for me.We have been working together on the upkeep of my car for about 2 years now. TWA Firestone goes out of their way to not only meet, but exceed expectations. Every repair was done in a timely manner, and priced very fairly. TWA Firestone are the only people I let touch my car. Finding a fair, competent mechanic can be challenging. However, I found that here at TWA Firestone.
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August 2022 by Thumbs Up
Lier, intolerant and unprofessional. I was looking for an oil change and alignment. But when request bill to my car maintenance insurance, he lied to me that I have to pay upfront and then filled claim to my maintenance insurance. Lie in front of me, and when I contacted my insurance in that particular moment, he just bothered and gave my keys back saying they don't work like that. Never come back there again. ??
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July 2022 by Roger R.
They worked me in and fixed everything as requested quickly. Close to many other businesses and they make arrangements for parts to be delivered no matter what so that they can quickly repair your car.
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May 2022 by Carlos M.
Car was over heating. Mistakenly poured oil in coolant reservoir. $1500 and 4 days. They told me they can't work on it no more. Issue still not fix. No pride on what they do. Seems like they just there for the check.
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March 2022 by Topeka Patrick
I have been taking my cars there for years when Alan was the owner and the service has always been great and the price fair. And today I feel the same way, I just had my car serviced a week ago and I am still receiving great customer service and fair pricing. Thank you TWA.
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February 2022 by Tom P.
I was heading to Busch Gardens from Sarasota 2/24/22. When I exited I-75 at Fowler my car started acting up. The engine was skipping and I lost full power. Being a Firestone customer in Sarasota for years I searched for the closest Firestone. I left my car for the day so they could diagnose the issue. They were able to get the parts needed to fix the car and to squeeze me in their busy schedule that day. The crew was great and I was able to drive my car home that night. Thank you for the fantastic service.Tom P.
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February 2022 by Tom Pitera
I was heading to Busch Gardens from Sarasota 2/24/22. When I exited I-75 at Fowler my car started acting up. The engine was skipping and I lost full power. Being a Firestone customer in Sarasota for years I searched for the closest Firestone. I left my car for the day so they could diagnose the issue. They were able to get the parts needed to fix the car and to squeeze me in their busy schedule that day. The crew was great and I was able to drive my car home that night. Thank you for the fantastic service.Tom P.
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January 2022 by Jesus Moreno
I will never go back to this place the people are rude especially the manager who got upset when I ask how long was the procedure was going to take and slam my keys in my car keys into his coworker desk then After he realize I was still standing in there he Apologize however I don’t think they should be treating your property specially your car key which your car beeper is very expensive that way
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December 2021 by Ann Keane
Very unhappy with the manner in which I was treated and the service I received when I took my car in for routine service on October 16,2021. Got there at 0725 , then sat and waited for 2 hrs before I was given an estimate. Spent the rest of the day waiting for Dave to make the necessary repairs( which only took him about 90 minutes, once he finally decided to work on my car; he left it for last. I was the very last customer leave at closing. I complained about the long wait more than once, but was told that they had work from the previous day to finish, ( untruthful, because I literally watched customers who came after me, got their cars fixed and left much earlier). The price was not reasonable. I could have gotten the job done cheaper somewhere else, and I'm surethey would have done a better job. Dave didn't even checked to see if the car needed windshield wiper fluid as part of the service( it took me a few days before I realized that it was empty). Furthermore, I would never go back to a place that treated me in such a disrespectful manner. They demonstrated a total lack of consideration and utter disregard for my time. I would not recommend this business to anyone.