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December 2023 by Pauline Napier
Ryan Belmont was very knowledgeable, courteous and friendly. I have to replace my AC motor and he was able to order it on the spot. I am looking forward to his return for installation asap. It's hot ?Thank youPauline Napier
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November 2023 by Matthew Knight
The techs were very knowledgeable and did a great, and seamless job of installing my new unit! Highly recommend using Xtra Mile. And Francisco was awesome at explaining everything during the sales process. Thanks!!
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November 2023 by Robert Block
Xtra Mile was extremely caring and prompt with a recent major water leak issue. Daniel kept us informed, was very professional and knowledgeable. He corrected a previous issue not done correctly. We highly recommend Xtra Mile.
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November 2023 by Nancy Methot
My technician, Seth was excellent. Very thorough and explained everything from repair process to my options. Highly recommend.For my plumbing needs again, James, was Excellent. I highly recommend this company for your plumbing and AC needs.James returned to my home to repair my sewer clean out pipe that tree roots had cracked. Again, I can’t say enough about this company how courteous and professional their technicians are I highly recommend them you will not be disappointed.
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November 2023 by Tibertius Nestor
Xtramile service was excellent, from the saleman francisco to the installation guys especially Ethan Morrison, they went above and beyond, I without a doubt I would recommend their services to anyone,Services: A/C system dismantlement
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November 2023 by Richard McMullen
Called up in the morning to have a water issue looked at and they came the same day and resolved my issue. The tech Eric was friendly, knowledgeable and diagnosed the issue right away and accurately. They charged a fair price. Would highly recommend.Service: HVAC system repair
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November 2023 by Alexis Mason
My service tech Brent C. was professional, respectful and proficient!!! He knows his stiff and gave me recommendations for future care of my a.c. unit. Great price for professional work. Thanks ...easy 5 stars
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September 2023 by Donna Streck
I had a contract so there was no out of pocket expense but that didn't keep Xtra Mile from giving me top notch service for my leak issue and Wis was great I had a 30 year old plant near the leak site and he was very careful not to damage it. He did a great job and was fast. I would highly recommend this company.
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September 2023 by Cheryl F.
If I could leave -1000 Stars I would. This company is a rip \noff. They had us sitting in our house for 4 weeks with no air \nconditioning in the blistering Florida summertime Heat, lying to us the \nentire time saying the coil we needed was on back order and we were \nbehind six other people. After the 4 weeks I got tired of getting the \nrunaround not getting any return phone calls not ever being able to talk \nto a manager so I called the manufacturer of our air conditioner which \nis still under warranty only to find out that the company was delinquent \non their bills the part was available but they weren't shipping it to \nthem. Stay as far away from these people as you can they are horrible. \nEven check their Facebook page the reviews are horrible as well it seems \nlike this is what they do to everybody.
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September 2023 by Camila Garcia
Gary Cox was amazing!!He took the time to explain the process and to answer any questions we had. He truly made sure the AC was taken care of and was extremely professional!! I hope I can get him every time!
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September 2023 by Robert Robles
Ethan and his colleague were very professional, they were on time, very knowledgeable and respectful of our home. They get a 10-10 from me.Services: HVAC system repair
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September 2023 by marco gallardo
Dennis the tech was great, he came and fully explained everything, he is the reason for this good review. However the person that took my appointment mislead me on the services included in the tune up, I repeatedly asked her if the condenser coil cleaning is included and she said yes to me. I asked a third time and she confirmed. Technician got to my house and surprise surprise it’s NOT included.This company needs to hire and train better appointment setters. Waist of my and the techs time. Again tech Dennis was great.Service: Cleaning
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September 2023 by German Moran
Beware of High-Pressure Sales Tactics and Exorbitant Quotes! The aggressive sales tactics employed by their representative, Sam gave us a bad taste. From the moment he arrived at our doorstep, it was evident that he was more interested in making a quick sale than in understanding our needs as a customer.Sam's high-pressure approach was off-putting and uncomfortable. He seemed more focused on pushing expensive products and services onto us rather than providing tailored solutions for our cooling needs. The entire interaction felt like a one-sided conversation where we were constantly being bombarded with inflated prices and unnecessary add-ons.I would strongly advise others to exercise caution and thoroughly research their options before engaging with this company, as their sales tactics and pricing strategies leave much to be desired.
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September 2023 by Bernadette Hughes
Francisco just came to assess my home's AC system and duct work and identify areas for improvement. He was incredible friendly, professional, knowledgeable and worked hard to put together a package that would fit my needs and budget. Going to review with my husband and make a decision quickly since they can fit us in this week, but would highly recommend him!
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August 2023 by Joanne Bona
I like being able to request Jimmy Aguirre for my AC maintenance. I like having the same tech service my unit for routine service; I feel Jimmy will keep an eye on little things he might notice going on that might not need immediate attention. He can then follow up on re-checking that issue st his next service appointment and keep on top of what my unit might need. Jimmy is a pro, respectful of my home, efficient and friendly and he gets the stamp of approval of my dog as well! Very happy with Jimmy’s ability to service our fairly new unit ( installed by another company that fell through on service followups) to keep it running efficiently! I hope to continue with Jimmy.Service: HVAC system maintenance
