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February 2025 by Ashley Eversman
ATM stole my card. They blamed me. The machine said it was a system error. Couldn’t get my card or replace it. Have to send a new card via mail. Said the new card is available through my iPhone wallet. Can’t activate the new card without the code on the back and expiration date. Went back and when my new card didn’t work through my wallet. Overheard the lady on the phone with the ATM company saying that the ATM was having problems… They were absolutely no help. I shouldn’t have to wait for a card in the mail or be inconvenienced like this because you’re machine ate MY card. Will not be returning to this branch again.
Update: Went into my local branch, (Juno) they were able to give me a new debit card on the spot, in and out no problem. Super friendly and helpful. I will never do business with this branch again.
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December 2024 by christopher ball
Friendly, capable team ready to help!
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July 2023 by Jeanine Kitzinger
I arrived on time today for a scheduled appointment with Maria Friedman that I made online. When I arrived I was told that she had just left, I said "Are you sure? I have an appointment" and preceded to show her my confirmation. She said, well sorry, she left! I said, Well I guess that just made up my mind for me and I do not want to give TDBANK my business. I had just come from a meeting at Chase bank and it was clean and the entire staff was friendly and knowledgeable and I truly felt valued. My experience with TDBANK was the exact opposite of that. The lobby was filthy, the were smudges all over the doors and windows, like they had not been cleaned in a year and the staff was rude and unhelpful!Maria Friedman called as I was pulling into my driveway making lame excuses for why she was not there for my scheduled meeting and I explained to her exactly why TDBANK will never get my business! Terrible customer Service, They don't care about their customers and it is filthy! STAY AWAY!!!!
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January 2022 by robert brown
I come in once a month and deposit over 40 checks. Its a lot of work for them but No one ever complains. They treat you like family. They all say "hello Rob" when i come in. I have been in on over 10 separate occasions to get documents notarized. Its a great place to bank. Thank you guys for all that you do. You guys are the best!Not sure about some of the other reviews i see below. One guy was mad because they didn't waive a check fee. lol. I guess some people are natural born complainers. Might be some internal issues there.
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December 2021 by Jasun Smith
The only branch worse than this one is the one at Blue Heron.
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August 2021 by GettinItDonee
Worst location of TD bank I’ve ever been to. If you live in Tequesta do not bank here.
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March 2021 by Benton Ledbetter
I usually go through to drive through and it's the same woman who was never polite with me always seems like she's mad at the world. Today I come inside the store because I needed a cashier's check. I was surprised there was a fee because usually it's wave that the other branches I get this check written for. The woman was very condescending and was putting me down for thinking such a thing and I felt that was so impolite but considering my history with her I wasn't surprised with her condescending impolite nature. I'm really fed up with how TD Bank's been treating me and I may not be one of your richest clients but I haven't maintaining close to the 5 to 10,000 balance at all times and I know that's worth something. If I'm worthless maybe I should take my business elsewhere
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November 2020 by Janet Cipolla
Went in to open a new account. Called ahead of time to ensure mask are worn. Was told yes. Person helping us took way too long getting this done and kept blaming computer. Also mask was under nose most of the time (mouth and nose must be covered to be effective) and at one point took off her mask. I asked her to put it back on and she said it was hot. Not happy at all. I'm wearing my mask to protect you now you keep yours on correctly to protect me. I left my husband inside because I was so annoyed.
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November 2020 by Jolinda Porfidio
This branch reminds me of the Cheers song - want to go somewhere that everyone knows your name. The people at the Tequesta branch of TD bank are super friendly. They all know my name. And they are super helpful. If you have any issues, believe me, you want to work with people who know you. I would highly recommend opening up an account at the Tequesta branch of TD bank. Friends of mine - who do not bank at TD Bank, have told me how miserable their banks are. I wonder why they don't change.
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September 2020 by Brad Savidge
Worst location of TD bank I’ve ever been to. If you live in Tequesta do not bank here.
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June 2020 by GREG JANNOTTA
Very friendly staff. Great branch.Keep up the good work!
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January 2020 by Blaine Parker
The most unfriendly staff I have met. Tried to do a cash withdrawal from a card to deposit but the staff had NO idea how to actually do that. They told me to make 12 withdrawals from the ATM and bring them cash or go to a competing bank and do a cash withdrawal. I went to a different TD Bank and the process was completed without issue... And with a significantly better attitude. Maybe these people should be at a job where they actually want to do the work.
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January 2019 by Skylar Unfried
Have done business with this bank for over 10 years. Have 5 accounts, 2 business accounts. The are insisting on holding an in-state check deposited to an established business account for 12 DAYS! The funds have already been removed from the customer's account. The Branch manager Maria has the capability to release the funds; however refuses. Will be closing ALL of our accounts and moving them elsewhere.
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August 2018 by M D
I am changing my review on this branch to a positive one because there has been a definite change in service! Still can't stand how much this bank has screwed me in general but I can't blame that on the tellers at this location.
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May 2018 by Nick L
Such a great atmosphere...great staff....and you can bring your furry friend!
