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December 2023 by Mary Capra
Shout-out for Cal & Shane, awesome delivery personnel. Took time and care with the in-home placement of multiple pieces of furniture. Thanks, gentlemen, for a job very well done!
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December 2023 by Dianna Gray
Harold and Ed were the Babette representatives that delivered our new loveseat. They were careful in bringing in the furniture and paid attention to all the details needed to make certain that everything worked correctly. Thanks to Harold and Ed for a great delivery.
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December 2023 by June Cappola
Visited Babettes a couple of days ago for the first time. I found a piece of furniture for my bedroom and took photos and measurements. Went back today and had an excellent visit with Jessica. She went over the features of the item and was very thorough.We finalized the sale and scheduled delivery, all in a very short and successful visit. Many thanks, Jessica.
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November 2023 by Camille Kuchman
Great sales and delivery service! Aylin is a saint! I’m a very detailed person and she was and is very patient with me. Our home is looking beautiful thanks to her!The delivery service went smoothly thanks to Arnold and Ed who were both courteous and professional.
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November 2023 by Robert Pare
We are very pleased with our sectional sofa. Aylin was so helpful with our choice. My husband and I disagreed on style. The sofa was delivered right on time about 4 weeks. They kept us posted as to the making it. Arnold and Tony did a super job with delivery and made sure we were happy. Very friendly guys. Bruce had to come over for a small leg issue and fixed it immediately. He knows his job. Thank you all. Kathy Pare
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November 2023 by Gina Scott
From the moment we walked into the BROWNWOOD BABETTE’s location and we were greeted by Brenda, through the efficient purchase via knowledgeable Sales Rep Rachel to the actual delivery 2 days later by the skilled professional team of Arnold & Ed THIS was an excellent experience.Thank you to each of you that are part of this Babette team!
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September 2023 by Gipsy G DiGennaro-Morrissey
I purchased my beautiful diningroom set, an end table for my livingroom and a beautiful painting from Babette's - Linda Mara was awesome!! She was very patient with us, pleasant, courteous, professional and just wonderful! Even when we had issues with our display cabinet, she kept in touch with us to make sure that we would get the issue resolved.Thank you Linda!!Also, Mike & Charles (delivery team), were very nice and helpful with the delivery of the replacement display cabinet. They called me ahead of showing and were at my house earlier than expected. Very nice gentlemen!!Thank you Mike & Charles!!
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September 2023 by Maria Quattrocchi
Purchased three seat leather couch that reclines on both ends and 2 pillows separate totaling $2824.73. Purchase experience in store was splendid, sales rep was pleasant and process went smoothly until it was delivered. Received call the evening before that couch would be arriving, which was great, but when the two delivery guys arrived, they were extremely rushed, careless slamming couch against out door causing not one, but three small tears in the leather. Called, emailed and texted pictures of the damage to the sales rep advising her of what occurred. I was transferred to the service department who handles repairs. Long story short, they insisted these tears were on the sofa prior to purchase, it was a final floor sale and there was nothing further they could do. We were provided a local upholstery repair man's number and advised we would have to cover it. Upholstery man came out, completed repairs with 30 minutes for $150.00. We are big on integrity and honesty, and it is very unfortunate Babette's took no responsibility. We are absolutely certain without a doubt the damage was not there prior to purchased as we thoroughly examined the couch. I witnessed it being caused by the delivery guys. They rushed slamming the couch against the outside door frame damaging that as well. We were also going back Saturday for a large buffet and couple other pieces. Apparently, covering $150.00 in repairs is worth losing loyal customers. Manager also called to reiterate pictures were taken of the couch insisting they were there prior to purchase. No, they simply lack integrity and obviously take no responsibility for their delivery team. He offered zero resolution, not even for our damaged door that was painted last month, along with the exterior of the home.
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August 2023 by Rob Raquet
It is always a pleasure shopping at Babettes. The people there are extremely helpful and highly knowledgeable about their products. We recently we had a piece of furniture delivered by Arnold and Brian. They were very friendly and were most efficient at installing our new sectional. Customer service with a smile. What more could you ask for?
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May 2023 by Jill Riley
Had our couch delivered today by Arnold and Melvin - both were courteous and very careful to cover doors and walls to ensure no damage was done during the delivery. Thank you for your diligence and great customer service!
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May 2023 by Linda Moreira
My husband and I have been working with Aylin Bucci on selection of our living room and bedroom furniture. She is exceptional and we have been very pleased with our choices. The furniture suits our rooms perfectly. We received our furniture in three separate deliveries and the delivery team has been pleasant, polite and professional. Thank you to Robert & Michael, Arnold & Mike and Harold & Brian for superb customer service.We highly recommend Babette's and Aylin and the delivery team.
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May 2023 by Susan Girard
Joan did a great job working with us to help us furnish our new home. She helped us decide that the furniture package could work with us with a few modifications to accommodate back issues. She was very responsive in answering questions. We're excited to receive our new furniture!
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April 2023 by Laura Barratt-Scanes
Shopping at Babettes is always a pleasure, especially when you have helpful sales personal, like Ashley Bushey who was gone the extra mile to make sure we are happy.From the sales room floor to the scheduling of deliveries, to the delivery itself (done by Carlin and Charles) which was on time, friendly and smooth.Can’t go wrong with Babette’s!
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April 2023 by Fred W.
There was a problem with the left arm of our sofa, the top collapsed. Thomas turned the sofa upside down, took the left side of the sofa apart and reinforced the arm and added padding, so that it was the same as the right arm. When he was finished, he turned the sofa right side up, placed the sofa where it belonged and both sides looked the same.Fred W
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April 2023 by chuck corrao
When you receive great service we are honor to share our experience. We ordered a recliner love seat, recliner sofa, a stand alone chair and several pillows. Linda was our salesperson who kept us informed, was a great help selecting our colors and overhaul made this experience worthwhile. The communication between Babettes and us was super. The delivery processes went very smooth. Mike and Rob delivered all March 22nd and they were on time and totally professionals.They set up the recliners, assisted in moving some tables and cared on giving Quality service.....They cared about the smallest detail. We would not hesitate to shop at Babettes again.They overhaul deserve 6 stars.Chuck and Joan
