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March 2024 by Amanda Harris
The car was very clean, smooth, and easy to handle; no issues whatsoever. The cost was incredible compared to others services I've used. My only reservation for 5 stars was the line to get my car. It was incredibly backed up on a Monday morning (which apparently is typical), therefore starting my reservation an hour and a half after I'd initially scheduled it for. The res did not officially start until I got the car, so all was sorted. Friendly staff and great overall service.
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March 2024 by Lesley Taylor
Very happy with the customer service at both Enterprise in the Villages and Davie. The car was clean and the associate inspected it well before I drove it. I would definitely use Enterprise in the future.
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February 2024 by Geraldine Dorney
Two great recent experiences with Enterprise, booking from TV home office. Nice cars, readily upgraded if online requested model was not available. Agents walked through all aspects of the car and reviewed for any minor markings.I rent frequently and found this very pleasant. It may be slightly faster with Hertz where you just pick your car and drive but the personal service and attention to detail here was a nice experience.
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February 2024 by Fred Lugar
Pickup was a little time consuming but the car was well maintained. The return process was extremely easy
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February 2024 by Marty & Bob Smith
The woman who checked me in was terrific; the car was clean, comfortable and a dream to drive. Thank you Sumter Landing Enterprise!
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February 2024 by Bill Barnawell
Very professional and pleasant experience
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February 2024 by Gloria Quinones
Everyone was very nice, helpful and courteous. I will continue renting with them in the future and I recommend them.
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February 2024 by Jason Letsinger
The enterprise rental car in the villages did a great job. Although they are a very busy office, they keep things moving as smoothly as possible, and are willing to go above and beyond to help out their customers.
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February 2024 by Patty Kenney
The customer service at The Villages was outstanding
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February 2024 by Kathy D
Employees at Sumter Landing store were friendly and attentive. However- I didn’t appreciate the vehicle given to me at “around half full”…instead of full. I also was not able to register the license plate to my surpass account like the gal said I could do because there were UNPAID tolls on the plate from October 2023….I rented Jan 8-15, 2024. Therefore it was a problem for ME.
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February 2024 by Wess
This location seems to have an issue with staffing. Both times I rented cars there in the last month its taken an excessive amount of time to get a car. 1st time was 40 minutes, this last time was over an hour. I think alot of people called out sick the last time and all the snowbirds are here now.
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January 2024 by Richard Ortengren
Car was ready and clean. Check in was quick and we had no problems with the car. Would use again.
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January 2024 by Randy Walker
Excellent service. Friendly and professional.
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January 2024 by Craig Punte
Best around
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January 2024 by Linda Brasseur
Renting our car from Lake Sumter Landing in the Villages was one of the most pleasant experiences we have ever had renting a car. The representatives that we encountered were friendly, helpful and professional. Highly recommend this location. Much preferred compared to renting at an airport.
