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January 2024 by Saundra Marcus
Kern & Mary are great at Tire ChoiceVery helpful and efficient!’n
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November 2023 by Kenya Harris
Gave this place a second chance thanks to kern and Joe . The first interaction with Mary was not the best , she did not have great customer service in person or over the phone , she was not helpful at all . Which lead to go to a different tire choice . But Kern reassured me he would help me with no issue from the phone call to the in person interaction. If it wasn’t for Kern , i wouldn’t have came back to this location honestly.
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September 2023 by Butch Buoni
I would like to say Thank You to the Management & Staff of Tire Choice. We were visiting friends @ The Villages in our 2023 Winnebago Travato when we picked up a self-tapping sheet metal screw in our right rear tire, and our tpms showed a leak. We called TC and they said bring it down.They went above & beyond Great Service!!! We were in & out in less then 30 minutes, as they jacked it up manually, removed the tire, patched it internally, remounted the tire, then checked the air pressure in all our RV tires…Then they said, is there anything else we can help you with? Wow, that’s Fantastic Service at its Best… I don’t write a lot of reviews, but they deserve the Best, I would give them 6 Stars, if I could… Don’t hesitate to use Tire Choice….Thanks Again… Butch & Debbie…
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August 2023 by Noah Behm
Very bad experience at this place. Wouldn’t recommend taking a vehicle here for anything. Brought my vehicle here to have the condenser replaced, they replaced it but damaged hoses in the process. Brought it back to have it fixed and they left the broken hose in and said it was “fixed”. I ended up having to fix it myself in their shop, with my own tools, because nobody knew what they were doing. Needless to say they refunded me some of the labor cost. They are not real mechanics and I would not even trust them to change a tire.
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August 2023 by Rich Motz
Joe repaired our flat tire. Outstanding job. Good customer service.
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July 2023 by revati aher
I had to fix a leaky exhaust pipe and I took my car to Tire Choice and they said that a muffler man can do it for 50 dollar’s approximately as they did not had the part readily available and it was going to take some time. When I asked him the repair cost with the part, they said it will take $1200 to repair. When I bought the part on eBay at the best price and asked them to just install. The fixture needed only 5 nuts to remove and fix the new one for which he asked to pay $250. Realizing that they are overpriced, I took it to a nearby mechanic and fixed it for $100. I would suggest seeking multiple quotes before getting your car repaired from here.
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June 2023 by Suzanne Walton
Brought my own brake pads and rotors in for front and rear, this shop seriously lacks communication skills with the customer, and flat out lied to me about the services I requested. New front brake pads, nor rotors, were never ATTEMPTED to be installed when I was informed they “didn’t fit.” Found out when I returned my items to Auto Zone, they weren’t even unwrapped. I spent three hours sitting and waiting for just my rear brake pads to only be replaced by their product, which I can buy for half the price they charged. Had I known how expensive they were, I wouldn’t have had them done and taken my service elsewhere (again, severe lack of communication).
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June 2023 by Suzanne Muirhead
Brought my own brake pads and rotors in for front and rear, this shop seriously lacks communication skills with the customer, and flat out lied to me about the services I requested. New front brake pads, nor rotors, were never ATTEMPTED to be installed when I was informed they “didn’t fit.” Found out when I returned my items to Auto Zone, they weren’t even unwrapped. I spent three hours sitting and waiting for just my rear brake pads to only be replaced by their product, which I can buy for half the price they charged. Had I known how expensive they were, I wouldn’t have had them done and taken my service elsewhere (again, severe lack of communication).
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June 2023 by Greg Price
Best advice I can give anyone is don't go here ! Went in a little after 8 am. Picked out the tires I wanted. Was told the tires were not in stock but would have by 12:30 pm.come back at 1 pm. 12:45 I arrived and was told the tires would not be in till 4 pm. Was promised a phone call to confirm arrival. At 4:15 I called and was told tires just came in come on down. Got there 4:45 At 6:45 pm tires were on.I paid got in the truck to leave and low tire warning light is on . The sensors in two tires were showing zero. The tech scanned the tires and got 3 to register. Pulled back in replaced sensor. Still not functioning. Was told I needed to drive a couple miles and it would fix itself ( he actually thought I would believe that.. It is now 7:15 pm. Tech told me if It didn't fix itself bring it back in the morning.Drove home 8 miles. Guess what ? Didn't fix itself. Noticed also when I got home that there were no valve stem caps . So now I have to go back in the morning to get the issue resolved.What happened to customer service ? Why didn't I go to Goodyear ?
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April 2023 by Francis Dolan
Very, very expensive. Over $400 for a battery. Never again. And $40 to have it installed. Just went to Sam's Club and priced the same battery. It was HALF THE PRICE that tire choice charged, and they give one more year guarantee
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March 2023 by Michael Raybuck
Love this place!! Always excellent service and they don’t try and squeeze every penny out of you. Rafael is awesome and knows his job inside and out and couldn’t ask for better customer service. I will always bring my vehicles here when I need maintenance. ?
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January 2023 by Delisa Harvey
I've been to 3 tire choice locations and this one has the best service. Will continue to use this location in Lady Lake. The manager at the desk was friendly, courteous, and provided me with my requested list of up coming services recommended.
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December 2022 by AdaraJo Haggard
They were super nice and understanding. Had to get a new tire put on because mine went flat. But they checked my tire out and let me know they could patch it up and save me a lot of money. So appreciated
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December 2022 by Bonnie Davis
I paid using Google pay from my phone. The man at the register said that I didn't pay. That I would have to do it again. I told him no I'm not giving you double the pay showed him my bank online that says minus the amount that he told me. It said tire choice right on my bank statement. Still he told me that it didn't go on his computer. Therefore I didn't pay. I told him that come tomorrow if on my bank statement it showed no payment to Tire Choice that I would be back to pay. He wasn't going to give me my keys back. I said I had another set. I can still take my truck. He then threw my keys at me and He told me to leave and never come back.
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October 2022 by Vicki Bucciantini
It took over 1 1/2 hours for an oil change and air filter change. (They didn't have the air filter in stock)I am grateful that although I scheduled tire rotation, they advised me it wasn't time for that service to be done. I appreciate their honesty and will remember that when I make my next appointment for an oil change/service.
