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“Extremely easy process. Tina was super friendly, walked me through the whole process, answered or addressed all my concernsall, and got me into my unit in very short order. Facilities are modern, well maintained and extremely clean. Highly recommend.”
“Moved last week. Racing around trying to get things done and lost my keys... Terry gave me a ride home after returning the Uhaul rental. Absolutely genuine service. Thanks!!!”
“Rented a uhaul truck from this location and they were excellent. They gave me a superior customer service experience and I recommend this location and will definitely use their services again. Thank you so much ?”
“Moved from FL to MD. Requested a 16’ truck and the day prior to moving, I requested a vehicle trailer. Had everything I needed by 10 am. They were professional, knowledgeable and helpful.”
“This was the best and easiest vehicle rental experience I have ever had. The people here are friendly, cheerful and made sure everything I needed was covered. Excellent customer service!”
“This is a easy to find Penske U-Haul rental dealership. It is on 441 South and villages. The one problem I have is when we went to return our truck, the store was closed prior to the closing hours. The store is not open at all on Sunday. This makes it inconvenient for returning trucks when moving on the weekends, which is the most common time to move in my opinion.”
“We rented a 5'X8', one way. Employees were friendly & hooked up the trailer, checked lights, etc. However, it was obvious we needed a drop down hitch & he never mentioned that to us.Someone who does not have trailer towing experience would not have known this. We had to stop at another location to purchase what we needed. Thankfully they had one (Shout out to ACE Hardware in Wildwood!). We then had to unhook the trailer & make the corrections in the parking lot of the place we purchased the hitch from! Not a huge deal for us, but for some it would be.Also, this particular trailer did not have any lifting mechanism on the tongue, making it difficult to lift on & off the vehicle. This would create a big problem, if loaded while not attached to the vehicle.Future recommendations: Provide hitches & balls for rent or sale. Or at least inform the customer they need a different set up.”
“Just picked up a uhaul here! We had a horrible experience with Budget rental down the road and needed a moving truck with no time to spare. We were so happy to find this Uhaul! We saved over 300 dollars going with this location over the Budget down the street, and were able to reserve some dollies and other equipment as a result!I did the online checkin and I have never had a rental process go so smoothly or easily, start to finish. When we went inside to pick up the keys, the gentleman who helped us was so incredibly kind and friendly and helpful, and made the process so fun and easy! I HIGHLY recommend renting your uhaul from this location!!! Best rental experience ever!!!”
“I made the reservation online Saturday night and arrived at this location on Sunday at 0900 hrs. when they opened. I was greeted in the office and after giving the employee my name he had the truck that I reserved ready for me. The truck was clean and well taken care of. I returned the truck and after getting my recipt, there were no additional fees than what was quoted during the reservation.”
“I had a good experience with in this place..Everything went smoothly, the truck was ready ,cleaned . I see alot of ppl say the lady is rude..She was quite nice to me . Took the time ti explain everything to me since I told her it was the first time I rented a Uhaul truck..I would be come back to this one..Good experience..”
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“Great experience from initial contact to signing a contract. Ginger and Wyatt were very pleasant to work with and so helpfull through the whole process of deciding what size unit to use.”