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January 2024 by bill payne
Saw geek squad. Had a problem with new outlook from MsTech spent 45 minutes, couldn't fix it. Seemed very technically competent. No charge
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January 2024 by Jerry Fear
Who knew there was a place close by to take your old electronics and get them fixed. In my case, I needed a new battery in a 17 year old iPOD. And, they did it in less that 1 day. Truly grateful. "uBreakiFix" can help you out, too.
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December 2023 by Joseph Williams
Walked in and they had the material in stock to repair my Samsung S 21 + 5G and was completed in a timely manner about 2 hours and they were very nice and professional.
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October 2023 by Dionna Bostick
Corey is an excellent employee. He assisted me with my claim. When there were issues he reached out to me and kept me up to date. He also explained the process of correcting the issue with my device. He made the process a lot easier and it was smooth. I would recommend this store and the employees that work there.
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October 2023 by Cindi Quick
Corey & Austin were amazing. Helped me with a complicated warranty issue and data transfer, can't say enough for them saving the day!
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August 2023 by Tim Bogart
I sent my elderly parents in with their IPad thinking they needed a new battery. The man they spoke with with tested the battery and determined it was healthy but just needed conditioned. Both myself and my parents appreciate the honesty and integrity of this business.
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August 2023 by Shely M
Jose and Cory are both the best technicians and professional! I received an excellent service from them and they are friendly, knowledgable and respectful. They resolved my iPhone issues with no sweat. I appreciate your help and highly recommended them to anyone!
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August 2023 by 16MichelleK
The gentleman that installed my new cell phone battery was very pleasant and enjoyable to work with. He put me at ease with my having limited knowledge of tech type stuff. My daughter and I were both very impressed with his help and kindness.
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July 2023 by Cindie BADGER
These guys were totally AMAZING and resolved my phone issue within the two hours as promised. I HIGHLY recommend them to anyone having issues with any kind of electronics! Thanks so much for being there!
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July 2023 by Matt Anstreicher
I took my Samsung Galaxy S22 Ultra to an Asurion store and I left my phone there for a warranty repair. They had my phone for 6-7 days and did 2 warranty repairs during that time because they said the first one failed. They ultimately replaced the motherboard and told me my phone was fixed. As soon as got home I tested my phone and it wasn't fixed at all! It still had the same issue I brought it in for! The tech that worked on my phone was really nice but they don't know how to fix anything and lie to customers which is not going to be tolerated!
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June 2023 by Gary Duncan
Two thumbs up and five stars! Had an issue with my iPad just before leaving on a business trip. Asurion handled the issue in literally minutes and got me back on track! I will certainly use them again if needed and recommend their services!
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June 2023 by Jose Guzman
Definitely stay away from this place !!!It’s unfortunate that a business wants to charge again for another phone screen just after two months I spend over $300 for a new one. They indicated back then (with a really good service moment) that it had warranty and if anything happens, I could take it back.Today went back and the first thing they asked (even without looking at my phone) if I had warranty or equipment protection plan. Well, they installed the current damaged screen and back then nobody mentioned I needed one.They take my phone to the back room and come back saying it needs another screen and that I have to pay for it. I asked why and the employee said the screen is damaged and they have some sort of light that detects the damage (screen has no signs of visible damage, not even a scratch)I find this so inconsiderate and disrespectful that they installed the current screen, indicated it had warranty and after no one telling me I needed a protective plan, barely two months after they want to charge me for another screen again.U Break I Fix was a place we used back in Orlando quite a bit with zero complaints.Now it’s called “Asurion” and let me assure you it’s not the same by a long shot.
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June 2023 by Paige V
Cracked my phone screen at 230p did an insurance claim choose this location Dropped my phone off at 4p and picked up at 6p. Quick easy and overall great experience
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April 2023 by Dil
Polite staff and very professional! Corry did a good job n installing a new (genuine) screen protector on my samsung z fold 3! Very detailed. Satisfied customer here!
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April 2023 by Erin L.
Jose is literally a lifesaver! I drove from Ocala to get repair work on my Samsung phone. Spectrum could not help me. Samsung could not help me. But within just a minute Jose fixed my problem, and got my phone working perfectly. Thank you so much.
