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March 2024 by Marsha Rametta
Tina the salesperson that helped me. She was so kind, patient and knowledgeable.
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February 2024 by Keanna
Excellent customer service.
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February 2024 by Safonya Johnson
Clean organized and good service
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February 2024 by Katie OBrien
If you enjoy getting ALL of your mail, ALL of your packages without a single error and the assistance of a staff that greets you with a smile every time you enter their store then you want to work with this UPS Store location. Each and every employee are excellent at what they do to make our lives easier and I want to take the time to mention each of them and thank them; Ashley, Isziah, Clint, Jaylin, Kendale, Tina and Dawson.... "Thank you" for being so fabulous and taking such good care of your customers !!!
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January 2024 by Robin Watts
This place is so busy but you wouldn't know it cause the staff has got their act together! Well oiled machine. You get in and out and on with your day.
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January 2024 by Ruth Harrison
Outstanding service by a very friendly personnel
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December 2023 by Maria Witherell
I have been to the store many times and each time everyone was super friendly and helpful. Their Sunday hours are helpful.
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December 2023 by Richard Barth
Store has improved in recent years. However, this store DOES NOT honor franchise coupons. From their own web site I found an offer "For a limited time, when you shred 1 lb., you'll get a lb. free (up to 10 lbs. free). Visit us today." On 12/22/2023 I was told we don't honor that. 21 lbs of shredding cost $35.72. OK but then don't participate in the website.
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December 2023 by Sandra Martin
Today Ashley helped me by sending a document for the next day. This person has a terrible attitude and little knowledge of the business.
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December 2023 by Petrina Entertainment & Singer
Ashley was a super friendly staff member, who quickly greeted me with a hello. Door staff member welcomed me immediately. First time i've used UPS for my own shipping, I usually use for returns. No question was too hard for Ashley and she helped guide me through the process. Excellent staff member. Thank you for making my experience a pleasurable one.
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July 2023 by Stephen B.
My parents accidently had something they ordered from Amazon sent to their Villages address after they had already gone back up North. So I go into this place and get some surly attitude from the counter person when I questioned why I needed to present an ID to ship this package to the correct address. It's POLICY, she said in a very snarky tone, also meant to convey if you don't like it, then go F yourself. First off UPS, you are not USPS so you can do something I won't articulate here. So then she starts measuring the box huffing and puffing because she knows at this point I do NOT like her and her attitude. And when all is said and done, I end up getting charged $52 and change to ship an 11 pound box GROUND, like it won't even get there for almost a week. When I order from Amazon or whoever, I never pay shipping and I do not care who the carrier is, but I will be damned if I ever use UPS for anything voluntarily. Greedflation, shitty attitudes from poorly trained staff and arbitrary policies I can do without.
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June 2023 by Jim McArdle (Triliji)
I tried to drop off a prepaid and labeled UPS next day letter at the UPS store but was told to wait in the long line extending out the door. I didn't need assistance, only to drop off. But, I was told to wait in the line. Maybe that's why they always have long lines! I wonder if their management ever considered that.
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June 2023 by B Swart
Customer service could use a retraining. Safe ship a better alternative. They are always friendly and helpful.
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June 2023 by Jazmeen Official
manager has a very nasty unpleasant attitude she is very rude. cant handle the pressure of having a long wait or long line. do not recommend!!!!!!!!!
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May 2023 by Marina B.
The worst customer service in the area. If you don't like working with customers, WHY do you get the job as a customer service in the store. Rude, Rude, Rude!!!
