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March 2024 by t freeman
Two Men and A Truck did an excellent job! First of all, they had the best price of all the companies we got quotes from. I was assisting my elderly mother with her move and the office people were great, very easy to work with, and their follow up and communication was excellent. The moving crew was just amazing. Jordan and Marcus were both very professional, very careful, and very good guys. They were friendly and personable, and made sure we were happy with the placement of each piece of furniture. I highly recommend Two Men And A Truck!
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February 2024 by Mark Winns
Great job by these guys. Professional, courteous and easy to work with. Highly recommend to anybody needing good movers who care about your personal property. I have done several moves in the last few years and it is very HARD to find good movers. These guys were spectacular.
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February 2024 by Randy Gordon
Did not go here
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January 2024 by Rebecca Tse
I waited 6+ months to write the review to be certain my review will not be emotional driven.I hired the company around Feb 2023 to do a long distance move, from Arkansas to Florida in May of 2023. From a two bedroom apartment on the third floor (2 flights of stairs, about 30 steps) to a two bedroom apartment on the first floor (1 flight of stair, about 12 steps).All seem professional, their representative (a lady) came to my home in Arkansas to assess all the furniture and amount of items. She saw all my big/heavy hardwood furniture, wall mirrors/paintings, a wall of books, special care items such as a 150lbs statue, an antique wooden trunk, etc. She assured me, "No problem." She spent an extensive amount of time on explaining how they do not move thru a third party truck company in between enroute. Hence, the guys I see in AR shall be the same ones in FL. That part was true. "No worries, we even handle the move for the governor, you are in good hands." To this day, the only "emotional" remark I would make is, "I guess since I am not the governor, I got a very different service/experience."There was no trouble with the actual moving date, on the contrary. Upon arrival. A Pensake truck and two guys. It is indeed "Two Men and A Truck". Although I was starting to worry, "How will the two of you move my things to the truck without breaking your back?"Then, I noticed, to my horror, how. Labels with "this side up" or "fragile" did not matter, everything was stacked however it could fit on a handheld trolley. I watched my belongings "bounced their way each step of the way down 2 flights of stairs" by one man and a trolley. That was how my dryer, washer, 7 feet long sideboard, boxes of wine glasses, etc. made their way... I have moved many times, I never saw a moving company this disrespectful to one's belongings.Anyone can tell, those two men were exhausted for it was a minimally 3 men job. They had to take many breaks. One of them even threw up. It was 80+ degrees in AR. Five hours later, they were still loading the truck and that was when they told me, my 6 feet wall mirrors will not make it to the truck.... Well, the lady who came to assess did a list on the manifest, my understanding, all items on the list have to make it. That was why I used a moving company and did not rent a Pensake truck myself. When I contacted the lady, she said, "Well, you got in their way to start with because you did not finish packing the kitchen, they should have been gone by now." After they left, I found that many other items were left behind, including a must move by them statue that weights 150lb...A lot more nightmares in between, end result, it took them just as long to unload "without me being in the way." All my wood furniture were damaged, chipped, doors not closing, trunk lid totally broken off... I left a review at Consumer Affairs with greater details for those who are interested. Summing up my experience, "unprofessional, horrific customer service and solution, disrespectful to one's items, irresponsible, not even the cheapest" Not only I will never recommend, I am writing an review to spare others.
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December 2023 by L Toby
They stole some boxes off the truck without me knowing until it was too late and I found out after I had to pay them to get the rest of the boxes off the truck that they took for hostage. Then when I saw what was left while decorating my Christmas tree half of my imported European hand painted Christmas ornaments were gone! I reported it to them and they said they go by weight. Well these ornaments are quite delicate and are very light. So they gave me NO money what so ever for them. Not to mention the glass table top that was missing from my very expensive coffee table. My great grandmothers end tables were crushed at the edges are completely ruined and they were very light in weight and were worth more than the money they wanted to give for antiques and personal worth. They handled the items like they were meaningless. What a horrible experience.
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November 2023 by J B
I would write this zero stars if there were a zero spot. The corporate office in Lansing Michigan could not care less. Also, Ryan, the manager of the office for this location was rude, inconsiderate, and does not care about client satisfaction.The two movers who arrived (there to be 3) left their breakfast in my residence from where I was moving and left a giant ball of plastic that literally would not fit out the door, they put a hole in the wall. They damaged numerous pieces of furniture and once at the new residence, they said they could not put the mirror back on the dresser unless they received a snack and a rest. I was asked continually, from the moment they arrived, if they were going to get a tip. Even though I reported everything in less than 12 hours to Ryan he said that I should’ve reported it as it was happening.I don’t know how many times Ryan has moved, but it’s almost impossible to watch everything people do while doing things yourself. I hired Two Men and a truck because they were supposed to be professional. They should not need to be watched every second. I would not ever choose them again. I had used them in Mississippi and it went well, but after this experience in Florida, I would never use them again.
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November 2023 by Karen Stewart
My movers were polite, quick and very helpful. I would absolutely use 2 Men & A Truck again for my moving needs.
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October 2023 by Shanta Sweet
Have worked with Two Men and a Truck a number of times. They always do a great job. My latest crew had a great lead, Ricky Jones. The office staff excels in customer service as well. This is why I continue to use them.
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October 2023 by Bill G Sr.
Great experience starting with Todd S and his co workers. Movers were exactly on time and were very nice. Scott and the other mover (don't remember his name...sorry) were very efficient. Thank you so much for the quick, efficient move!
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October 2023 by Jami S.
AVOID AT ALL COSTS!!!!I am a single mother who hired Two Men and a Truck out of Tampa in August. I was very honest with the amount of stuff I had as well as the fact I would be placing my belongings in storage for a month before moving to my forever home. I was given a quote and when the team arrived, they quickly complained and said there was no way it would all fit in one truck and demanded I order a second truck and 2 more men. My home was being sold so I had no choice but to do so, since I had to be out by the next morning. I moved 1.5 hours away and secured 2 storage units, in which I was told wad plenty of space. I was promised my furniture would be wrapped and protected during the move which could not be farther from the truth.When we arrived at the storage unit, they packed boxes to the very top leaving the boxes that clearly said BREAKABLE on the bottom and crushed those boxes with the weight of the heavier boxes. The units were slammed shut so tightly, they advised not to try and open the unit because everything would fall out. They even bent the storage door trying to get it to close.When I completed my move 2 weeks ago into my forever home, the new movers pointed out several items that were damaged before they even placed their hands on the items. Being that I have never used movers before, I did not think to take a picture of the items right then or a picture of the units but took them once I had clear visibility and lighting. When I contacted the store, I was advised to submit my pictures through an email. It took well over a week and a follow up to even get a reply. At that time, they advised me I only had 4 days to make a claim and because I did not take pictures inside the unit, they would not cover or refund for any of the damage.In total I had my coffee table ruined with scratches and chips, my brand-new leather sofa scratched up, my expensive and brand new Ashley furniture dressers were severely damaged with massive chips and deep scratches to them, my entertainment center was broken with very little left to try and repair, my daughter's tv stand broken beyond repair, many breakable glasses, shattered, my daughter's posters covered in bloody handprints, and trash left in between my items. 90% of my furniture was not even wrapped as promised. I was told "Oh well" basically and not even an apology. This is beyond shameful. How am I supposed to find the funds to replace all this furniture especially after they double charged me and added on unexpected fees? I WARN ANYONE CONSIDERING THIS COMPANY TO GO ELSEWHERE! What a horrible, horrible experience and I am beyond upset and angry.
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September 2023 by William Obaugh
This was my first time hiring this company and I have no regrets. They didn't dilly dally around trying to run the clock out. They did a good job and in a timely manner.
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September 2023 by Christine Barfield
We had Marcus and Jordan for a prior service and we were thrilled when they were the ones assigned for our current move. Very efficient! Also love Marissa. We needed to move quickly as we were flooded by the recent hurricane and she made it happen.
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September 2023 by Maria Lugo
Five stars all the way for Jerry, Juan, and Brandon from TMT! These guys were a dream team—professional, personable, and even had us laughing while moving heavy boxes. Talk about service with a smile! Can’t recommend them enough; they’re the only moving crew I’ll ever call again. ?????
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August 2023 by Eugene Davis
I had a great experience with my move on 8/8/2023; the team of guys were very good and we had no damages or issues. Thanks to Rob, Devine, Dillan, and Dustin for a job well done!
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June 2023 by Alain Garcia
Ricky and Josh did an excellent job moving our things. Ricky told us he’s been doing this for 18 years and it definitely shows in the quality of his work. He was working, training the new guy and keeping us entertained all at the same time. I was also impressed with Josh, he did a great job taking our bed apart and putting it back together better than we had it, together they make a great team and made our moving experience better than I ever expected. Those are the type of people you want on your team. I definitely recommend and I think they deserve some recognition.
