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December 2023 by Sara Chambers (AK)
The lady I spoke with was rude. Didn't want to answer my questions and was acting like she was in a hurry to be some place else. Tried getting me out the door as fast as she could.
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October 2022 by Nana Sue
Nour is ALWAYS a pleasure to meet with for our banking needs. The ladies who work there are Wonderful and On top of their game !
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June 2022 by John-Michael Stone
Sorry to say the worst bank, bank policies and staff that I have ever dealt with. Took them over three months to open a secure credit card. They hit my credit three times. I was lied to multiple times. Instead of owning up to their mistakes and taking care of their client they would rather me close the 4 accounts that I have with them. The 1000.00 secured credit card that I closed will take 30 business before I get my money back. Crazy!! I opened three much better accounts with PNC BANK today and the staff there was amazing.
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December 2020 by Bailey Luzio
Wish I could rate 0 stars. Absolutely disgusting interaction with the "branch manager". Could not believe the rude and condescending attitude displayed today. There is a way to handle customers in a polite manner before jumping to conclusions and getting nasty. This branch completely FAILED today. I feel bad for the employees because I'm sure it's not easy to work for someone so blatantly rude and nasty. Would not recommend doing any form of buisness here.
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March 2020 by John F
Always a long wait
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January 2020 by Robert Page
Best bank in town
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January 2020 by Eric Krulisky
Went through the drive-thru ATM pulled out some cash but needed smaller denominations than only 20s. So I parked to run inside real quick to ask the teller to break a 20. This became a 15-minute ordeal because I didn't bring my card in with me and every time I told her what company I was associated with she couldn't find it in the system. Needless to say I wasn't able to break a twenty for smaller bills. There was no way for her at a bank to break a $20 bill so I left and went next door to Dunkin Donuts and asked the girl at the register if she could break a 20 she gladly said it was no problem and within about a minute I was back in my vehicle.
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June 2019 by Tiffany Boni
Very unprofessional! Tellers were complaining about customers in front of other customers. Staff was not friendly or helpful. I went in to pay off a loan, and considered starting a new account. However after witnessing their behavior, I decided that BB&T was definitely not the bank for me.