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March 2024 by Ron Renouf
Want to share a few words about Corvette Phil at the Corvette Warehouse. I have bought two Corvettes there and they are really great. Don't go there just to kick tires and look at the beautiful toys but if you are serious you can't do better.
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February 2024 by Mike Westeen
I made a small order by mistake and immediately canceled. It came anyway after I was told it would not. Took and act of God to get CS to acknowledge my frustration and then promise a return label and refund. They refunded my card about 1/3 of the total price before I sent the item back and never saw anything after that. Not enough to waste anymore time on and not taking it to my credit card company. Never buying from them again for my 2 Vettes or Trans Am. Lots of bad reviews online so buyer beware
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December 2023 by John Rigolini
Large assortment of Corvette parts from early years to late models, some other Chevy parts too. Freindly Knowledgeable staff.
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November 2023 by Michael Petty
TOP NOTCH SERVICE! I called to inquire about a part that I haven't been able to find for quite some time for a 68 Corvette. I spoke with Taney in sales and she was very persistent about helping me find what I needed. After some time she was able to locate it and had it in stock, very happy! Shoutout to her, she enjoys her job!
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October 2023 by Johan L
Horrible. No customer service or knowledgable employees. They know nothing about the parts they sell or the cars they sell them for.
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September 2023 by David Allred
Even though they advertise a "low price guarantee".... Shipping costs are egregious. Purchase at JEGS or Summit when possible. Shipping was overpriced. Product was good.
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July 2023 by Camaro Ss
Had a 1970 camaro crossmember for a 700r4 conversion sent. It was supposed to be powder coated. It came not in a box but wrapped in clear plastic with bolts in a zip lock bag and in bare metal. I called to replace and was told its on back order and they may not get any in. So i primed and painted it with automotive paint. I installed and the transmission was against the floor board and i was unable to get the drive shaft to go into the yoke of the transmission due to the angle being up and against the floor board. I called and got a lot of disrespectful attitude, run around and misinformation, and then after hours of back and forth was forced to buy a box to ship back in and drop it off at a shipping facility with a label they paid for. It was delivered and confirmed it was received. Three weeks later still no refund. The item still was not in stock so i did not want a credit i wanted my money back. After speaking to sales again and a supervisor still unavailable it was stated they did not have my card on file anymore but could issue me a check that would take 60 to 90 days to receive. WTH. I said no. After a lot of back and forth for nearly an hour and then being on hold a length of time i was then told by sales i would have a refund applied back to my card in 3 to 5 business days. The best part is that she read me back the last four of my credit card.... you know the one that wasn't on file and the reason that i did not get my refund on time. This company is no longer Eckler and owned since December by Turn 5 an E Commerce company. I have not received my refund yet but look forward to seeing it in the next few days. I do not recommend this company and believe at this point without constant calls and some other lingo i would have not ever received my money back for a default product that did not come as represented. I will be sticking with my usual vendors Summit Racing, Jegs , Classic Industries , ETC. Good luck in your future endeavors.
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July 2023 by Edmund Chapman
Fellow Car Fans: My recent experience with Ecklers (Customer Service’s Samatha) has caused me to quit using them regardless of being a loyal customer for 24 years. Specifically, I purchased a small insignificant $22.77 part for my 1966 Corvette and they sent it to the wrong street address. It took me 3 calls (wait time was very long) to even get someone on the phone. Unfortunately, the representative Samantha was, at best not very focused on customer service She wouldn’t even resend the part and insisted we start over. When I asked her if she was willing to lose a long term Ecklers customer over $22, she replied affirmatively and didn’t want to make the situation right. Over the last few years, Ecklers has lost it customer service culture. My family and I are done. I’ll use Paragon and Top Flight going forward.
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June 2023 by daryl posey
I ordered a battery tray from Ecklers April 4th, 2022. It was listed as IN STOCK. A few days later I received an email saying it was out of stock, when I called I was told it would be sent the early part of May 2022. When I did not receive it I called and was told mid may. Once again did not receive and was told mid June. Now they are saying Mid July. I called Dynacorn who makes it and they told me they have FIVE in stock in their PA website, and that Ecklers is not telling the truth about it being out of stock. Ecklers has had RUDE customer service reps who have no knowledge "attempt to take care" of this situation. Here I am still without a part. I will be listing this review on other websites as well so they cannot take it back down again. I WANT MY PART. Their response so far has been that it is shipping in mid July. I do not dispute that as every time they miss a deadline they just move it back more time.
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May 2023 by Gregory Gatewood
Your customer service and updates is non-existent.Sent over 5 emails and received a very generic response about a 10.00 credit being issued to me for my hassel. Don't know where it is, haven't seen it.Order placed on May 6th.Sent email inquiry on the 8th, 9th, 10th, 12th and 18th.After the 4th email on the (12th) called the sales department and spoke with an extremely rude sales associate, he was very quick to provide an answer when I would receive my order.But never got my name or order number. HABut assured me I would have my items on the 16th.Sent an email on the 18th, no response.Received an email today the 24th, the title says order cancelled.No information in the email box.The customer service experience is absolutely horrible and would not recommend this company for anyone's restoration, rebuild or heck anything for that matter.Save yourself some time and order from a more reliable company.
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February 2023 by Jennifer Schalow
FRAUD FRAUD FRAUD!!! Don’t order!!!!!!! My credit number was used to purchase an item from this company fraudulently!! And they wouldn’t stop the payment and refund me $1270, even though I called right after the transaction happened! They argued with me and refused to cancel the order even though it had not shipped and it was ordered fraudulently!!!!
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February 2023 by Ed Campolo
Even with the new ownership Ecklers is the same old deal. They claim to have the parts, take your money, and after you call about where its at, its shipping the next day, a week later the next day, and when you demand to find out where its at, well they just don't have it. Beyond that, prices are in some cases 50% higher than printed in the catalog. Unfortunately they have a horrible management / leadership structure, if they were great they would not have these issues. My advice, if you do not have it say so!!!!!!! Don't let a client hang in the wind for weeks to ultimately find out they don't have it. Their customer service people deserve much credit picking up the phone knowing their company made the problem they can't resolve.
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February 2023 by Bill Kizzy
Feb 6, 2023. Website says open for in-store shopping. Drove 30 miles to make an over the counter purchase. Sign on the store door says store closed, no longer open for customers. UPDATE YOUR WEBSITE !! Wasted my time and gas.
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January 2023 by Jamie
Order a part from this company only to wake up the next morning to an email stating thank you for canceling your order. I called and spoke with a representative who told me they couldnt find out why the order was canceled in their system, its a part that i needed pretty desperately so not having an explanation why the company took my money but then just canceled the order was very confusing. The rep thought the part was out of stock but had no way to confirm. So I wanted per the date on the email for my refund to purchase the part else where and spoke with a rep that said a refund would be 5-7 business days when I had waited until what was on my email. Not upset just confused once again by conflicting information with no answers, she just tries to transfer me to a supervisor doesnt mute her line and huffs about not this again. When I was patient and just trying to get answers since this whole transaction always seemed very sketchy. I dont think I will purchase from them again. I would like this to my first and only experience with this company.
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January 2023 by J. C
I order rear shocks for my 91 corvette back about 3 months ago. I was told, after calling because it had been 2 or 3 weeks, that it would be here around 2 week of November. It's going on the second week of January. Things like this seem to be an ongoing issue with this place since they've been bought out, according to many corvette owners from multiple corvette clubs. These guys need to get it together