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February 2024 by Kimberly Gormly
So, I rented online on same day I needed the vehicle due to an emergency. Got the reservation and confirmation number and when it was time I paid for a Lyft to the rental agency. They didn't have any cars available. Others people were in the same boat and we were all told that the reservation department just works based on percentages and really has no idea what is actually available on-site. Well, THAT'S inconvenient. So, I opted to wait until closing, just in case a vehicle came in, and one did but not the category of vehicle I had reserved. I was given the vehicle at the same price as the one I had reserved, which was less so that was good. I have to say, Shy and Dylan who were working there and trying very hard to get vehicles from somewhere- calling other rental places, seeing if they could find something for us- were both professional and courteous in a stressful situation with a few very angry customers. It sounds like it wasn't their fault at all but they were having to deal with it and they did so with dignity and grace. Enterprise needs to tighten up their reservation procedures.
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January 2024 by Col Viv
The only place I rent my cars. Love the staff, always pleasant and never disappointed!
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January 2024 by Anne Stuart
Mallory was so helpful and friendly to everyone who walked through the door on a very busy day. She was very gracious in helping me navigate after I unfortunately got in an accident in my rental car. She made a bad day better for me and I had a great overall customer experience. Thank you!
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January 2024 by Donald Ames
We had a great experience and Chrystle was great both in getting us into the car and checking the car back in when we were done with it.
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January 2024 by Sandy Day
I want to give him a five-star because the people were really nice the car was clean they were very helpful but they didn't pick me up when they were supposed to I had to call them and they still took 45 minutes to come get me but overall very nice very clean place.
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December 2023 by Travis Marshall
I rented a car to go to TN I didn’t like the first suv they changed the car for another one and I loved the Camry my dream car lol. Thank u enterprise love the whole team .
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November 2023 by Robb Krzyston
This is a 5 star establishment. Doron the Manager, Alexis the Ast. Manager and the awesome staff Dylan and Crystle all are amazing. I was forced to be in an enterprise rental for 7 weeks. I had an issue resulting from the original enterprise location and had the pleasure of working with each of the members of the Titusville staff. Their professionalism, knowledge and kindness was incredible. This is why I only use enterprise. I will never go to another place to rent a car again.
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November 2023 by Donna Mohlman
Let me tell you, this place was awesome. First time I've ever went to pick up a rent, A car and the people there were so extremely Understanding The young man explained every detail of the car, and then some .was very polite, took his time with us. Very awesome, totally recommend this place. Pick us out a very nice vehicle.
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November 2023 by Miriam Vigoa
This Enterprise rental location was absolutely phenomenal I can't say enough good things. Doron and Alexis was spectacular ?? we were on our way to Virginia and our car broke down. We had to get towed to Pat Fischer Nissan. They recommended Enterprise because they said they always take good care of you. And I have to say, they were ?% correct! We worked with Doron who went out of his way to get us the car we wanted. He and Alexis were terrific. They were patient and kind and you could tell they really care about their customers!!! I highly recommend this Enterprise location. Enterprise is lucky to have Doron and Alexis ?? keep up the great work you two!!!!!
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October 2023 by PF M
Had Donro take care of me. No problems at all. I give him and his team 5 stars --- and I am a little picky about things. I believe that if there is a problem, let them and future customers know.... BUT - by the same measure, if they do a great job, let people know.They did a great job. I dropped off my Expedition at Classic Collision and Donro picked me up and put me in a nice Tahoe and just did a fine job. I recommend using this store for your rental needs.
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September 2023 by Jennie Powers
A+! Had to rent a car after mine was totaled. Staff is friendly and knowledgeable. I needed to extend my rental and was able to do so with one phone call. I was even able to drop off my rental in a different town (the day I bought another car) - that was a major convenience for me. 100% recommend and will do business again if the need arises.
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September 2023 by Ashanti Lynch
The staff was extremely friendly both check-in and returning the vehicle. The young man a made sure to assure all the customers once it started getting busy and he was the only one there and still serviced everyone within 20 minutes. When returning the car, we were differed water due to extreme heat. And the vehicle was perfect.
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September 2023 by marktdawn
Great experience there, 1st car was fine but had an odor to it. Doron and Oleksandra had me bring it back and hooked me up with another that was great. Check in time was very fast and easy, thank you both for everything you all did.
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September 2023 by Tiffany Vilorio
Staff was professional and service was great. Dylan Bridgemohan was a huge help and was very knowledgeable. Will definitely return for future needs and would absolutely recommend for anyone in the area.
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September 2023 by Tammy Heller
The people were great there and answered all my questions. When I had an issue at the end they took care of it no problem .
