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March 2025 by Odette Church
They need to hire people with respect and manners, and that can learn basic customer service skills. The ladies at the registers, the more mature ones, are nice and efficient, but the young girls that work there are rude and nasty. I've shopped there several times, and I've had more negative encounters than positive ones overall with them. My first time shopping here, an older woman followed me all the way around the store to almost the registers. Like I couldn't see her pretending to work on the clothing and glance my way every so often. So I said hi to her and just left the store disappointed. On my recent visit, I was looking at shoes in the 7.5 section. I was about 3/4 of the way down the aisle, and a young employee came from around the corner, and she just looked at me, then turned and started working on whatever. So I did the same and kept looking, but she wouldn't budge or look at me or ask if I needed anything. No, I didn't say excuse me as her nasty attitude didn't warrant it at the moment. The selection is not that great. It always looks like the same stuff, so I'll be avoiding the Marshalls from now on.
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February 2025 by Dayanara Ibarra
I had gone to shop and for the first time i find a few items that fit me well I’m checking out and suddenly one of the jackets don’t have the price due to the lady not seeing it so she calls the manager and he gives her the price and she hands it to me and says “incase you want to return it” i leave the next day when i was going to put on the jacket i feel something and turns out it was the tag with the magnetic thingy so i decided to go that afternoon and see if they can help me remove it and i brought the receipt, well turns out they cant remove it because the price didn’t match any i brought all price tags and explained to them yet they wanted me to buy it although i had payed for the price they gave it to me and not only that they wanted me to pay for the full price if they were to say i can pay for the rest that is missing that would be fine but they wanted me to pay 24 dollars instead of 5 more dollar cuz i had payed 19 for it and they ended up keeping the jacket and my receipt and told me to go back the next day. Its as if they were accusing me of theft although if i had stolen it i wouldn’t have gone back to get it removed. Plus everything was everywhere there was nothing organized and it was all clustered around i couldn’t find many sizes that fit me because it was mostly small sized in the medium sizes. And to add ip to that they had asked me to describe the manager that attended me and they started laughing which i found very disrespectful they should be more helpful rather than useless.
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January 2025 by Debra White
Marshall is a great place for all sorts of items and a great place to go for good prices.
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November 2024 by Walter Pullar
1 star simply because they say they open at 9:00 am. Not true. One girl was inside with another gentleman. And didn’t open until 25 mins later. Wrong hours posted.
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October 2024 by Cesar G
Spoke with an associate who had a British accent and asked her to check in the back for an item, but she wasn't friendly and just said no we don't have it. Didn't even try to check in the back or help me look for the item, search a system for inventory, ask and fellow associate....nothing. Either she knows of every single item available in that store ( doubtful) or she doesn't give a care. Very disheartening to know you have employees like that.
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September 2024 by Mindy Wheeler
I would rather go to Ross
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August 2024 by Willie Montalvo
Good prices
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July 2024 by Dianne Robinson
It was nice.i enjoyed the shopping trip.lovevthechsirs tsoni am able to sit andbthe smaller carts.
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June 2024 by Poca Hontas
Always full of good things at decent prices Orderly no clothes on floor, no overstuffed races
Had a lovely check out girl Sweet as could be
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April 2024 by Elizabeth Coelho
New layout very sad Looks like a basic mess. Hate the shoe department. Hard to see sizes , not reachable, no lids.. cheesy.. cosmetics hot mess everything overstuffed.. broken items on clearance? Really? Dirty and isles cluttered. What happen to classy Marshalls.. streamline, clean, easy to find depts . I won't be back..others in line feel same this change not good or beneficial to customer or corp. Take a look for yourself...
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April 2024 by Danielle Sherman
You can always find some cool here. The prices are good. The store is always clean.
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April 2024 by Brian Ashley
Found a few good items at clarence prices.
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April 2024 by Vic
Nice store with great prices.
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March 2024 by John Childs II
Great selection of things
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March 2024 by Connie Tarntino
I love the great brand names they carry, and the prices are so reasonable!
