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August 2023 by KimK
This place is probably by far be most helpful and friendliest Metro by T-Mobile I've ever been to, CJ you rock
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July 2023 by micheal shelton
Absolutely disgusting customer service. The people that work in this location should not be allowed to have a job. If you don't want to work stop wasting people's time. STAY FAR AWAY FROM THIS LOCATION. SERVICE SO BAD I WILL NEVER SPEND MONEY WITH METRO AGAIN. CHANGING PHONE LINES AND ALL. IM DONE.
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July 2023 by Roger West
Great cell phone service and prices.
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April 2023 by Brandi Tyndall
Besides the phone I got and my job app and bank app having bugs in it, the phone seems to work except I can't receive short code message from my only important apps. Sat at metro for over 2 hours trying to figure it out, missed 5 days worth of work, I'm happy because I have a means to communicate
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April 2023 by Annette Collins
The girl was very nice and helpful. She helped us with phone and accessory choices. Very efficient and knowledgeable.
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February 2023 by Daniel Moore
We went to three Metro stores and they could not fix Kathleen's phone it was in some kind of a loop terrible absolutely terrible
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January 2023 by Jim Bak
Had to get a new phone. Not real happy about that
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January 2023 by LaDonna Mackover
I didn't take pictures but that's only because there wasn't much to take pictures of, there weren't very many phones to look at.The reason I gave so many stars is because the kid who helped us, me and my grandmother, who wanted a new flip phone and he called all the T-Mobile stores to try and find one for her which alot of people wouldn't even try because a flip phone is only like 100. Dollars so obviously I don't think he was working on commission. I don't remember his name but it was in the .mall at Countryside.
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December 2022 by Aaron Rogers
The 1 guy in there needs a little customer service refresher. Instead of saying sure, let me look into that for you when I asked about my byod working on the network. He says "you brought the phone to us you should know"...Long story short he couldn't get it working. I was like it's and unlocked phone, so I went to the metro on Hopkins. Much friendlier person and they got the phone activated!
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August 2022 by Nancy Nicholson
Always get my phones here. Staff is knowledgeable and always helpful when I have a problem
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July 2022 by Ken Pearson
Mrs Tina was awesome and full of knowledge of the ecosystem.
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May 2022 by Stephanie M
Didn't get his name but top of receipt says Timothy me and my fiance walked I'm @ 730 and he helped us out. Very friendly, knowledgeable it was the the easiest process ever!!
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January 2022 by Tee Mil
Rosa was very welcoming and patient. Absolutely great service!Joseph keeps you company with Amazing life stories while you wait. Amazing team of people.
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January 2022 by Phillip Tombs
Joseph really knows his stuff. Kept it light although he was starting 2 new lines. It didn't take long.
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January 2022 by Bobby Meeks
I promise I feel they took care of it thank you
