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January 2024 by Judy Dixon
We had a great experience. No pressure and met all of my mom's needs in purchasing a vehicle. Jim did a great job!
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January 2024 by Gregg Cooley
Perhaps the best service experience I've ever had.We've owned a large number of cars over the years, and in the past 2 years, at the Nissan dealership in Cocoa, the Kia dealership in Cocoa, and the Mazda dealership in Melbourne I was charged in the range of $105-$115 for an oil change and tire rotation. (GREEDflation as I like to call it.)The exact same service here; $77 !!!We just recently bought our 2018 Honda Fit to tow behind our RV, and this is our second visit to Ron Norris. Our Service Consultant Eric is professional, courteous, friendly, knowledgeable and prompt. Every member of the team who we encountered was nice and engaging as well.Clean and modern facilities, comfortable furniture... HIGHLY RECOMMENDED!Thank you!
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October 2023 by George Benson
Mr Dunn was very helpful during my search. He took the time to answer all my questions and didn't seem annoyed by them either like most sales people. He was very informative about the ordering process. Overall I had such a positive experience.I knew exactly what I wanted, and since they didn't have it in stock, I placed an order. Unfortunately, I didn't buy from them because I needed the car sooner than anticipated. From now on Ron Norris is my first choice if I ever look for Honda.
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October 2023 by Marcus Christiansen
I worked with Jim while I was in. Sadly he didn't have the vehicle on the lot that I was looking for but he took the time to show his personal vehicle that was very similar to the trim packages that we wanted to look at. He called as soon as he got in the model we were looking for, sadly it was not the trim level we were interested in. I would not hesitate to do business with him in the future.
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September 2023 by Carissa Hernandez
Best dealer I’ve ever purchased a car from! Everyone was professional, knowledgeable, honest, and made the process of buying a new vehicle smooth! Kept us updated the entire time about the status of the vehicle we purchased. Thomas Young assisted us through the entire process and was a great help. Highly recommend this dealer!
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July 2023 by Micheal Vick
The best dealership I’ve ever been to. They’ve been nothing but helpful and professional. I’m a bit of a worry wort when it comes to routine maintenance and the folks in the maintenance and parts department have been really helpful everything is super transparent it never feels like they’re trying to get one on over you. During oil changes they use torque wrenches, they clean up after using a degreaser, and the price is very reasonable. When rotating tires they use appropriate torque sticks. They never suggest services you dont need or aren’t close to needing. The waiting area is nice they provide free coffee and if your employer allows remote work they have a little room you can use for calls while you wait. I can’t recommend this place enough. If you have a question they generally have an answer I’ve never been hit with a “I don’t know check your owners manual”.
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July 2023 by Claudette Miller
Courteous, knowledgeable, superior service and honest. Jim Wood was our sales person and he was very helpful in our process of buying our car. I highly recommend Ron Norris Honda!
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July 2023 by B B
Best car purchase I’ve made in a long time. Quick process, salesman not pushy at all. Dave made it a pleasant experience all the way around. Certainly would buy from them again.
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April 2023 by Casey Covel
? Professional, Fast, Fair, and Knowledgeable ?I’ve only ever had excellent experiences at this location. My needs are received and resolved with precision. Diagnosis is quick and prices are very fair. Staff greet you upon entering and leaving. They are attentive to your needs and friendly.The waiting areas are clean, accommodating, and comfortable. There’s a snack machine, complimentary coffee, clean restrooms, television, and even an area for children to play with available toys. It’s easy to pass the time sitting in the plush leather chairs, reading a good book or getting work done on a laptop. Everything down to the magazines on the table in the waiting room is cleanly arranged and selected with the clients’ comfort and convenience in mind.This is an award-winning location for a reason. I am confident in its continued commitment to quality and customer service.
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April 2023 by Brandi Carr
I just bought a brand new Civic Type R that was being shipped to only this location. Jim was working with me and was very accommodating and always demonstrated such a quick response time with me the whole time (even on his days off). Unfortunately, I live pretty far from this location and had to drive to get my vehicle and Jim kept me updated on the status of my vehicle the entire time. After leaving the dealership, one of my engine lights came on and Jim immediately booked me a service appointment to investigate the issue. He even came in on his day off to check in and kept me updated. Luckily, there were no issues with the vehicle but he even reached out later that week to check in. Everyone that worked with us was so friendly and I would definitely recommend buying from here if you’re in need of a new car! Thanks to the Ron Norris Honda team for taking such good care of me during this already nerve racking experience. 10/10!
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March 2023 by Carol Pennington-York
I was told in advance the wait time and it was correct. I had full service and troubleshooting my AC. Every employee was friendly and helpful. I had a great cup of coffee in the waiting area which was spacious. I test drove a car while I was there. Salesman Richard Price was extremely nice and patient. We concluded our business and I returned to the waiting area, enjoyed my coffee and used their guest wifi to read on my tablet. Car was ready on time and it was a pleasure to feel the comfort of functioning air conditioning again. Thanks for the great service from everyone there. I avoid Space Coast Honda at Cocoa because they treat you like a number. My last time there was for airbag recall, service and error code diagnostics. They didn't reset the functions of the car. I was on my way home and turned on the radio but it wasn't working. I called them and was told to come back. I refused because I was close to home. Being computer literate I asked how to reset the code. I was talked down to by Mike but he finally got the point and told me what I needed to know. Yes, I handled it. Ron Norris Honda is great but Space Coast Honda is a joke. The downside was discovering Ron Norris, Sr. and Ron Jr. have sadly both passed away. I have visited there many times and often talked with Ron Sr. He is missed.
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March 2023 by Oleta Stockham
Best service center I have ever taken my car. Jason at the service desk is always polite, helpful, and knowledgeable. The mechanics are very knowledgeable and explain things clearly. They always do an excellent job on my CR-V.
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March 2023 by Rik Miles
Very nice staff to help you service your in regards to oil change and rotation. No bothersome salesmen biting at your neck to buy a new car like Toyota dealerships. We will return to have our Civic maintenance.
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November 2022 by Grant White
Taken my old honda fit here about 5 times and the staff is always very friendly and helpful. They even were able to replace a wheel stud when I sheered it off like an idiot without having to replace the whole wheel bearing saving me ~$500.
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September 2022 by rick miles
We came there for an oil change and tire rotation. Eric was very professional and helpful. I appreciate his attitude and attention to details.
