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November 2023 by mark
Had a vibration issue with my van, walked in and was taken care of quickly and in a timely manner. Hector was very pleasant and easy to work with when discussing possible issues and procedures. Chris was very informative about what was going on and we came to a solid conclusion with a run down about what happened and what I need to do. I have to warranty the balance at another shop however if that wasn't the case I'd hands down bring my vehicle here for service routinely. Great shop, great guys! Go check them out sometime if your in the area.
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November 2023 by James Pyatt
A very clean and courteous location. Hector, being admittedly short handed upon my arrival for my oil change and tire rotation appointment, was very courteous and kind. He was a one man band assisting me and several others by himself until his technician arrived. This location always has coffee snd a clean waiting area for it’s customers.
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November 2023 by Joca Marquez, Ph.D.
I recently visited Tire Kingdom at the Washington St. location for an oil change and tire rotation, and my experience here was great! The front office staff, Mr. Hector Cruz, was exceptionally friendly and helpful, addressing all my queries with a smile. The service was efficient, and they adhered to the estimated time, showcasing a commitment to customer satisfaction.The quality of the oil change and tire rotation was commendable – my vehicle felt noticeably smoother on the road. The staff effectively communicated any additional services needed, ensuring transparency throughout the process. The cleanliness of the shop and waiting area added to the overall professional atmosphere.Moreover, Tire Kingdom demonstrated price transparency, and there were no unexpected charges. The fair pricing coupled with their excellent service makes this tire shop a reliable choice for routine maintenance. I appreciate the positive experience and would recommend for its efficient service and welcoming front office staff.
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November 2023 by Bruno Lipniskis
I had a flat tire at 6:40 am on my way into work. With all the technology and improvements to the world, car companies (Daily - 2020 BMW Z4) no longer include spare tires. Hector was so accommodating to my emergency. My tire is not easy to find and is apparently made of endangered animal pelts, faberge eggs, and needs the Pope’s blessing. Hector was able to find and order one from a warehouse, and I was driving away that afternoon. He went above and beyond to make sure I had my vehicle returned the same day with an exact matching tire. I have never been to this store before but Hector deserves my future business. I truly believe that we live in a sad time where people only like to voice complaints. I believe in Kudos and loyalty to those who treat the customers well.A+.5⭐️⭐️⭐️⭐️⭐️
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November 2023 by Ray Ramos
Mr. Hector Cruz really helped me out with a quick and efficient identification of what was causing my tires to leak air and his guys performed a quick repair. The team went above and beyond in even identifying that my car was dangerously low on brake fluid and filling it up. Couldn’t recommend this shop more for their professionalism and attention to detail.
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November 2023 by Andrew Fischer
Short and sweet: previous experiences at other locations shouldn't be applied here. This shop cares about the customer and about quality service and you absolutely should consider them as an option for tires or mechanical services.I've been coming to this specific Tire Kingdom for years after taking a risk and being surprised by the knowledge, courtesy, and level of service they provide. Since then, anything I don't have time to do myself comes here and I've been quite satisfied. The management has changed hands a few times but it seems the common thread has remained - quality service at prices that are hard to beat in this economy.
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November 2023 by Betsy Michelle Thomas
Came in to get a new tire and Hector and Anthony were so kind and helpful with getting us up and running again. Their positive attitudes and overall service was impeccable. The store is extremely well kept and they had coffee and Wi-Fi and just made the overall experience a joyful experience.
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November 2023 by deedee kimble
The front office receptionist was superb in helping but unfortunately, I had to take my truck to the actual Ford dealership. I bought it here because my truck kept shaking. They said it needed new tires and an alignment. Come to find out, they put the wrong tires on and Ford never heard of the brand they use. Also, whoever put the brakes on, did them wrong so now I have to pay almost $800 for their mistake after paying $500 for Tire Kingdom. As much as I liked the receptionist, they need to check behind their mechanics.
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October 2023 by Janee Nails
We went to Tire Kingdom this past week for an oil change and check up on my cars brakes. They did an excellent job and Hector was honest and reliable and told me my brakes were fine and did not need replacing yet! I appreciate the honesty and being able to trust a company that’s not just out to get my money. I will be a returning customer!
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October 2023 by Parker McBride
Every single experience I have had at this tire kingdom has been wonderful and keeps me coming back. The staff here are incredibly helpful & efficient. Hector was absolutely amazing, I couldn't recommend him enough to assist you with your auto service needs!
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September 2023 by Kimberly Gormly
Walked in today and was helped immediately. Staff was super friendly and helpful and I was out in 30 mins with exactly what I needed. I've been going here for 20 years and have never been disappointed!
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September 2023 by Gina K.
My faith in people has been restored, Thank you Hector for the amazing customer service. After my alignment contract was denied due to new ownership , I of course was very upset and I left a review stating my feelings.I was not only assured by a Mavis rep that my contract would indeed be honored, I was called by store manager Hector. Upon arrival for appointment I was again assured that the contract was honored as well as feeling like he actually cares about his customers, I am again a loyal customer .
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September 2023 by Ray Bradford
This location has great customer service. I needed some new tires for my truck and received a good price and the job was done quickly.I would recommend this location.
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September 2023 by Gina Kelling
I went to Tire Kingdom in Titusville on Washington today as I have been a customer here since I moved to FloridaI had scheduled an oil change and Tire rotation. I was going to have them check my alignment as I purchased a 3 year package from them.Upon arrival I was notified that they were under new owners and my Alignment package is void and tire rotation is no longer included. No notice to customers and no refund for package...this is absolutely horrible customer service .I was a loyal customer but not anymore!
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September 2023 by kenia vega
Today, I brought my vehicle to program the air sensors for my truck tires, and the Store team in Titusville gave me incredible customer service attention and excellent service to my truck. I highly recommend this store.. Thank you!