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September 2023 by Sam W
Rosie has been very helpful in assisting myself, on top of this the rest of the branch staff are very friendly and welcoming.
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July 2023 by Pam Kirsch
My husband has had an account with Chase for many years. I recently opened an estate bank account for use until an estate was settled. That account has since been closed. I went to this bank today to simple get change. They informed me that they couldn’t make any change for over $100 without a debit card. Very disappointing that our years of loyalty meant nothing when it came to simply getting change. No worries though, I went two blocks down and Fifth Third was happy to take care of all my needs - with a smile. Perhaps it’s time to consider whether Chase really meets our needs anymore.
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February 2023 by Ray Hernandez
I’m so disappointed with this branch and Chase Bank as a result. Waited 30 minutes past my appointment time. Trying to help someone that doesn’t speak English. Reviewed all the requirements the day before with the branch manager. An hour later we got no where. Makes me seriously consider moving my business elsewhere.
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December 2021 by Brad Bartolo
Open 24/7/366
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November 2021 by Morgan Lyon
Stank so bad around there
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August 2021 by S Malachowski
Horrible branch , stay home and call customer service.
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April 2021 by Susan Malachowski
Horrible branch , stay home and call customer service.
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February 2021 by J K
There was one teller and two bankers onsite. The bankers had no customers. The teller was dealing with a complicated acct and a couple of us waited and waited. Neither of the bankers offered to help the teller and take the complicated case so she could move through us easier clients. They didn’t even offer to help us. I left without getting help after waiting a good bit. Not a good look Chase.
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April 2020 by Ginger L.
5 stars for a bank that doesn't even give away lollipops?! HOW?! This is a review for the Chase branch in Treasure Island, not Chase as a business (my opinions on Chase are quite high though..) itself. Carla is the reason this branch is 5 stars. Carla is my personal banker, she is also one of the most delightful creatures to ever walk the planet. Upon our first meeting Carla dug in to really understand me as a person, not just as another customer. She gave us her personal number to reach out if we had questions. She will occasionally even call me, simply to check-in. I never expected to get such personal attention from a massive bank like Chase. All this to say, don't settle for mediocre personal banking because good people are out there and they will make it 10000000% times better.
