Chase Bank
BanksHours:
3315 Redeemer Wy, Trinity FL 34655 Hours
About Chase Bank
Chase Bank receives reviews highlighting both excellent and inconsistent service across different branches. Many customers specifically praise the Trinity branch for great service, with staff members like Emilie and Noah noted for being helpful, patient, and taking care of all needs, including with bank statements, account changes, and setting up a trust account. Santiago is also frequently mentioned as being very helpful, professional, personable, and informative when opening new accounts or handling banking needs. Customers report depending on him and recommend asking for him. However, service quality can vary, as one customer reported poor service at another branch before returning to Trinity for great service. Overall, for many, the bank provides appreciated customer service where staff go above and beyond.
Most Recent Reviews
August 2025
Quick and easy. Santiago was professional and courteous.
January 2025
Santiago helped me open a new account with Chase and was beyond helpful. He patiently explained the process to me as we did it and was very informative. I’d definitely recommend friends and family to open an account with Chase and encourage them to ask for Santiago!!
December 2024
Santiago helped with some account changes. He was very helpful, professional but very personable. Thank you for the great service and for taking care of all our needs.
More Comments(32)
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