Chase Bank
BanksHours:
3315 Redeemer Wy, Trinity FL 34655 Hours
About Chase Bank
Chase Bank receives reviews highlighting both excellent and inconsistent service across different branches. Many customers specifically praise the Trinity branch for great service, with staff members like Emilie and Noah noted for being helpful, patient, and taking care of all needs, including with bank statements, account changes, and setting up a trust account. Santiago is also frequently mentioned as being very helpful, professional, personable, and informative when opening new accounts or handling banking needs. Customers report depending on him and recommend asking for him. However, service quality can vary, as one customer reported poor service at another branch before returning to Trinity for great service. Overall, for many, the bank provides appreciated customer service where staff go above and beyond.
Most Recent Reviews
June 2026
Samantha our wealth advisor is a solid person and is always helpful
April 2026
Went here to ask about opening a student account for my daughter, they had 10-15 minutes before close, I was able to sit with the Santiago and he help set it all up with our daughter even past closing time!! Thats great customer care.
Thank you Chase of Trinity
April 2026
Jo Ann greeted me, gave me wonderful options that fit my convenience. She was kind, well put together and helpful.
Santiago, the business account manager was also kind, knowledgeable, and detailed. Had patience, and gave me the full picture so I knew when I got off the phone what my next steps were.
More Comments(37)
Nearest Chase Bank Stores
You May Also Like
- Trinity, Florida
