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October 2023 by Rachel Schumm
Just spoke with Dennis in optics to get my contacts ordered!!! The call lasted maybe 5 minutes and they’re shipped right to my house!! Dennis was super helpful and quick! Thanks for the help!
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August 2023 by Maureen Strange
Dr. Inaugurating removed my cataracts when they were ready and it has been amazing with the new implants! He and the staff are GREAT!!!
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July 2023 by Tiffany Taylor
I went to have my left eye checked out. Was seeing a dark spot. I thought it was a floater, but wanted to have it checked. My appointment was at 2:00. Got there around 1:30. The waiting room was full. Didn't get called back until after 2:30. The tech was good. He did multiple tests. Then I had to sit in another waiting room because they didn't have enough rooms available for the number of people waiting to see the doctor. Apparently they overbooked and only had one doctor working. When I finally saw the doctor, I asked her if I had a floater. She responded by asking me what do you think. I'm sorry. I'm not a doctor. I am here because you are the eye specialist. She was also in a rush to get me in and out. One other thing. The techs were just hanging around gabbing with each other. One couldn't wait to leave. All she did was complain the entire time I was there. I was there for over 2 hours. Will not go back.
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March 2023 by Archie Craige
3 years plus update. Dr Herbert Knauf said he would change my life with my cataract surgery at 58 yo and he did. Great staff, advanced equipment, and the best doctors. Thanks again to Dr Knauf and the staff.
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January 2023 by Lenore Calim
3 week followup exam and spent 1-1/2 hours there because obviously Dr. Lusk's office books too many patients.
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August 2022 by Gary M.
The office staff are incompetent and rude....don't do what they tell you they will do. Do yourself a favor and go somewhere else.
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August 2022 by B Driver
What a great experience. I am so glad I felt like the one star reviews were either deliberately sabatoging this practice or unable to hold themselves accountable for not paying attention to three simple intake forms. Shame on for for blaming this talented staff.From my first phone call through having to reschedule several times, the front staff was friendly, patient and professional.The building was clearly built specifically to accommodate first class Optometrists and support staff. The waiting room is spacious, open, updated and clean. The process is simple, the techs both friendly, sincere and helpful. The lights in a seperate room for dilation (optional) patients is softly lit.The doctor's themselves were timely, unrushed, great listeners, and thorough.The completely seperate retail center is well stocked, also with friendly assistance. You can avoid it all together if you choose. There is no "hard sell".You would be making a mistake to skim these ridiculously low reviews in order to pass Eyesite of Tampa Trinity to go to an outlet style cattle call because it is closer.
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August 2022 by Christine White
Extremely unprofessional staffing. Went in for a routine eye exam to update my prescription for glasses. Told them I have no interest in all the extra services not covered under insurance but they proceeded to try to offer them anyway without forewarning the costs involved. They actually said to provide an explanation on how to read what my prescription paper said was an extra cost!!? They provided the bare minimum and answered none of my questions. A year later they called and said I owed $200 that my insurance did not believe was covered and provided no breakdown of the charges. Outrageously crooked practice. More concerned about pedaling people through and racking up charges than getting to know patients and what they need.
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June 2022 by Dian O'Donnell
Walked in with severe pain in one eye. Took care of my eye problem in a very timely manner. No more pain.
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June 2022 by John Kalapos
Effective eye care. Wonderful staff.
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June 2022 by Diana Schoenberg
I can’t say enough about how caring, professional and helpful the staff and doctors are at Eye Site of Tampa Bay!! Everything from first phone experience through my appointment was great. Thanks Eye Site of Tampa Bay!
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October 2021 by Ann Celeste Paterson
ABSOLUTELY the BEST! Dr LUSK and her office Staff are “Premier”! Dr LUSK is very attentive to your needs, explains info THOROUGHLY & addresses any Concerns! I just LOVE her! PS- she volunteers her personal time, “extra KUDOS” for the doctor’s Mission Work, in ‘underserved’ Countries!! EVERY SINGLE Office Staff member in Trinity & Clearwater is polite, gracious & friendly and Quick to give you a warm smile!There is no need to ever be anxious about Visiting this Team!Dr LUSK contacted Dr. MONTZKA, Clearwater Office, for my urgent need for surgery on my Left eye!REALLY, TRULY…. Make an Appt with this Group of talented, knowledgeable & professional Care givers ❤️
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August 2021 by Jersey Girl Bonomo
I have been a patient of Dr Lusk for almost 15 years, I cannot say more than I have in a previous review, regarding Dr Lusk and all the staff I have had contact with. I haven't had any negative experiences.I am in the process of having my 2nd cataract surgery done. I am thrilled with my new vision, it is amazing to see what you were missing. I found Dr Knauf very competent, and pleasant. The procedure is painless and fast, and so effective.MARIA, who gives you all the information regarding eye drop schedules, and all the details you need to know about. Goes over it all, and her style is so easy to follow. She is so nice, kind, and willing to answer any questions you might have. Maria made it so much easier for me. Having been a Trainer/(teaching adults) I admire her ability to make everything clear and simple to follow. Thanks again!!! Carole Gannon
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June 2021 by Wendy C.
The staff was friendly and extremely accommodating. I was a new patient with an urgent care visit. They got me in immediately and attended to my eye issue. I will definitely be using their practice for ALL my eye care needs. Look no further, book your appointment here.
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June 2021 by DOUG McLEAN
Doctor's and Staff are Great BUT 3 pair of glasses over the years suck. Whatever coating they put on my glasses flaked off each of them and is very annoying.Went back each time and was told they can't help me.
