PetSmart is the largest pet supply and services retailer, providing a wide range of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. With over 10,000 products available in stores and online, PetSmart aims to meet all pet needs. Customers can shop online and pick up their orders at local stores within two hours. Select locations also offer services like dog training, grooming, boarding, and adoption. Many customers appreciate the grooming services, noting that the staff is attentive and kind. One customer shared a positive experience with a groomer who was great with their picky puppy, resulting in a happy and well-groomed dog. However, some customers expressed concerns about pricing discrepancies and longer-than-expected grooming times. One customer noted a surprise increase in their grooming bill and suggested that PetSmart should clarify price changes on their website. Another customer was disappointed to find online items listed as in stock were actually unavailable for pickup. Overall, PetSmart is viewed as a helpful store with knowledgeable staff, although some customers have raised issues regarding the grooming process and inventory accuracy.
I'm giving PetSmart 5 stars because the Staff at the Trinity location is amazing. My Milo loves going. I think they are a bit high but have a wide variety of your pets needs. Make sure you use their App to get points for additional $ discounted.
July 2024
Great staff looked up an item that was marked down and price matched it would recommend coming here
July 2024
I Lo e This Store The People are helpful and know there Stuff....I go to the Grooming for My Beloved Dog Mya And Hint. Hee hee Emily L. Is The Sweetest Kindness And Gentle Groomer Ever Mya Loves Her...
