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March 2024 by Carol Lipitz
Joe, a new owner for this location, was extremely helpful in solving a problem. He and an employee, Nicholas, went out of their way to make sure we were all set. This isn’t the UPS location closest to us but it is going to be the one we visit in the future!
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January 2024 by Vannesa Bautista
Sam was awesome and super helpful with my return. She made it quick and easy. Thanks Sam!
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January 2024 by Chris Hansen
Prices are very high. I intended to ship a light package by UPS and was quoted $15. I asked if I would be better off going to the US Post Office, and received an evasive answer. Then I went to a contract USPS store at 17th and Lockwood Ridge. I mailed the package for $5. There was no line, and they sell supporting materials (like boxes) and other items.
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October 2023 by Shannon Steeg
Beware! If I could give this establishment zero stars, I would. Don’t bother going to this location. They charge for Amazon returns ($2.14 for tape usage and $4.00 for one printed 8 1/2 x 11 black/white copy)! I’ve never paid this amount for Amazon returns (maybe a couple of dollars). This place price gouges and the community should not be paying their outrageous fees. It’s the principle of nickel and dime’g ppl! Ppl beware!
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September 2023 by Darryl Fields
I stopped by the UPS store today and had the pleasure of meeting the new manager, Tammica, who was extremely, Friendly, efficient, proficient and professional. She knew her job well and did it effortlessly. I thought she owned the store and was very impressed. I will definitely be returning to this location for all my shipping needs and Amazon returns.
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August 2023 by R.V. Rodriguez
I went to this location and received a very warm, professional and courteous service from Tamika. Kudos to UPS for having someone like her on board
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August 2023 by Diane Frisbie
The friendliest and most helpful UPS store I have ever used. Doug, one of the owners was amazing.
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April 2023 by Joshua davis
This store is absolutely horrible! All I wanted to do is print 1 piece of paper in black and white ink to ship something back to Amazon and it costs $4!! That’s insane!! I asked why and the lady behind counter says “ well they pay a lot for ink”! Very rude and nuts!! This is store for printing and shipping and the FRANCHISE owner charges this?? Crazy! Store also had a smell to it that smelled like a dirty, soggy rag or something! I expect more from a store in a nice area like this! Stay away at all costs!! Oh, and after this establishment charging money like this, they have the audacity to ask for tips with the following sign in picture that is EXTREMELY OFFENSIVE to religion using the word EVIL and to CLEANSE myself!!!! ????? Who do these owners think they are!! I’m going to my attorney about this for sure!!!!
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April 2023 by Evelyn Moon
The worker who takes care my Amazon return was lacking on taking care my return, look like he doesn't like it to work there in UPS also some of my Amazon return he decided that has to be return it by Kohl and wasn't true because when I went to Kohl the workers by Kohl Amazon return point told me that those items has to be returned by UPSYOU KIDDING ME "I thought.I think UPS has to hire someone to really want to do their job in the way suppose to beAnd because is almost the end of the shift doesn't mean that the UPS worker has lacking on performance and lack in attitude and being no professional, attentive and empathetic with the customer doesn't matter what time is it to close the store doesn't matter how tired ETCBecause is not customers fault.I don't think ever will go to that specific UPS STORE BY HONORE AND UNIVERSITYThis is my FIRST TIME THAT I'M GIVING A BAD REVIEW TO A PERSON WORKING IN ANY STORE BUT I THINK HE DESERVED.EVERYONE CAN HAVE A BAD DAY BUT I THINK WITH ME HE WENT BEYOND IGNORING ME MY QUESTION EVEN I ASKED TO HIM IN VERY POLITE WAY IF HE WAS OKAY.ANY WAYGOD BLESS HIM WITH WISDOM ,HEALTH AND FIND HIS RIGHT HAPPINESS AND PORPOISE IN THIS WONDERFUL WORLD, AMEN.
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April 2023 by Cindy James
The lady that waited on me was awful,! She yelled at me and was so rude, I will never go back! She tried to cram two Easter baskets in to one small box and when I told her it would not fit, she went off…it was crazy, she is so rude!
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April 2023 by Josh “Kayla”
This store is absolutely horrible! All I wanted to do is print 1 piece of paper in black and white ink to ship something back to Amazon and it costs $4!! That’s insane!! I asked why and the lady behind counter says “ well they pay a lot for ink”! Very rude and nuts!! This is store for printing and shipping and the FRANCHISE owner charges this?? Crazy! Store also had a smell to it that smelled like a dirty, soggy rag or something! I expect more from a store in a nice area like this! Stay away at all costs!! Oh, and after this establishment charging money like this, they have the audacity to ask for tips with the following sign in picture that is EXTREMELY OFFENSIVE to religion using the word EVIL and to CLEANSE myself!!!! ????? Who do these owners think they are!! I’m going to my attorney about this for sure!!!!
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March 2023 by Kim M.
Great service! Proactive service; on top of transactions, information, and patience with inquiries. This store handles high volume of customers with Incredible speed, accuracy and friendly helpful dispositions. Staff is always looking for best value pricing with most efficient results. Can't go wrong with this UPS store.
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January 2023 by Stephanie Lathon
I went into this location expecting the usual lack of customer service and experience and was pleasantly surprised by Tammica who was very organized and went the extra mile to help me with everything! She's just what this location needed! If she's not the manager, she should be! Thanks a lot Tammica keep up the great work.
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December 2022 by T. R.
TAMEKA always looks out for me--providing consistently excellent service. She is attentive to detail, always friendly, and an asset to the business. It is a true joy to interact with her and the rest of the staff everyday when I pickup my mail.
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December 2022 by Jacob Samander
I am in the ups store right now and I am super impressed with store associate Tammica! She’s amazing and Juliann is pretty awesome too!! I will definitely be returning!
