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December 2023 by Michele P
What a great company form the first contact to service call. Got a quick appointment for service and programing of my garage door opener after a storm. Josh did an amazing job. He arrived on time and explained what and why he was doing. Prompt, professional and knowledgeable from first contact to service call. I highly recommend this company hopefully Josh will arrive at your home. 10 out of 10 recommend!
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November 2023 by ellen everett
This year: Very Happy !! And, once again, the installation crew was awesome!!!! Wyatt and Ron worked patiently and meticulously getting every detail perfect. This particular installation was for the front of my home. It was important to hide the wires and not distract from the look of the home. It looks beautiful and updated. Even my glass front door got a lock down shutter! It’s nice to have that safety feature. After they completed the installation they cleaned up everything and blew off my driveway. It was immaculate. Also, I couldn’t reach a window that was getting a shutter I asked if they wouldn’t mind wiping off the glass! ?. They kindly cleaned it . ?? I was so grateful. Ron and Wyatt are an asset to Gulf Coast Shutters. I will definitely ask for them again!!! Thank you Ron and Wyatt!!Thank you Vic for the measuring and for always staying in touch and returning my calls! You have amazing patience and kindness!Last year: Brad and John were AWESOME!!! Fast, efficient, EXTREMELY KNOWLEDGEABLE and very kind. They helped us above and beyond the call of duty and we are extremely grateful. Although it was hot and the end of a long day... they showed complete patience and professionalism. Enormous asset to Gulf Coast Shutters!!!!!!Service: Installation
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November 2023 by Sharon Brockenbrough
Amazing… Caleb and Justin are very professional repaired the shutter efficiently and are kind and respectful.
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September 2023 by Rusty Barron
I had shutters installed on our new home and the installation crew was fantastic. This company was great to work with and adding the shutters really made my home look complete. Thanks Guys!
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September 2023 by deb bradford
Gulf Coast Shutters just installed 11 hurricane shutters for us in Santa Rosa Beach. Extremely professional and the installers did a great job during sweltering heat. They cleaned up the area each day and were respectful of our property. We will use them in the future to purchase and install more hurricane shutters.Family owned business that takes pride in their work.
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August 2023 by Cathy Lamberth
My garage door and car had a bit of a disagreement. Becca was very kind and worked to get us on their as quickly as possible. The gentleman who came to do the repair was also great. He explained thing, fixed the isseus very quickly. Thank you so much.Service: Garage door consultation
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July 2023 by Juanice Christian
I’m currently part way into the process of having Hurricane panels put on my house but we’ve hit a road block that we can’t seem to move past so for now my review is one star. I’ll update if we can satisfactorily move forward.Sales experience: Vic was awesome when he came to talk about our options. We were very impressed with him and our experience.Then the wheels came off and our experience turned bad. They guy came and did the final measurements before manufacture and install. That was fine. Then I heard nothing for two weeks. I called and was told that they had submitted the permit paperwork with Bay County and we’re waiting to get approval. I was told wait 3 more weeks and call back. I waited 3 weeks and called back. Still waiting on the permit to be approved. I called Bay County myself and asked about the status of the permit. They have no permit pending for me or my address.I called Gulf Coast shutters back immediately to let them know it needed follow up. Again I was told to be patient and wait. Was told the county was very backed up. No!!! I just talked to them. It needs to be resubmitted or some kind of follow up. All the people answering the phone can do is give the elusive ‘Shannon’ who handles this a message. She’s apparently ‘very busy’ and ‘headed into a meeting’ every time I call.I’m concerned at this point that I’ve paid money to a company that has sat on my money for 6+ weeks and I’m not going to get Hurricane panels. They’ve got a few days longer before my chargeback is initiated.I told this story here because I want someone to actually call me and help me. I’ll remove/update this review when it happens.Service: Installation
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June 2023 by Pete L.
Ordered a Overhead Door brand garage door from these people in January. What a mistake! It has been no end of installation problems, requiring multiple service calls to fix improperly installed (crooked squeaky hinges) on the panels, and next to fix incorrectly installed tracks that groaned and creaked when closing. The door went in in March, and it took until almost June to fix the problems.I still have a lot of noise when the door is going up and down - it turns out to be the steel wheels - I asked why I got steel wheels instead of quiet nylon ones (which was all I had ever seen used) and they said "you didn't order the quiet wheels." They want to charge me for cost of a service call and labor to install the nylon wheels. I will suffer with them, and be reminded of my mistake whenever I open the door.Sorry I didn't go with the other company's quote I originally got - especially in view of the now higher costs.
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April 2023 by Ann W
Special shout out to Josh at Overhead Door of Destin who was so easy to work with on service call.
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April 2023 by JDCPhoto
Their team of experts was extremely professional, knowledgeable, and courteous throughout the entire process. They will help you choose the best shutters for your home and provided a thorough explanation of the installation process. You will feel confident that you are in good hands with their team.Overall, I would highly recommend Gulf Coast Shutter to anyone in need of quality shutters for their home. Their exceptional customer service, expertise, and attention to detail truly sets them apart from other companies.
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March 2023 by Michael Johnson
I had window hurricane protection installed. The end result was just ok. The 10 month ordeal of dealing with lack of communication and lack of organization was annoying as hell. I would probably be hesitant to recommend this company.
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February 2023 by x x
Gulf Coast Shutters repaired our storm shutters. The technician, Todd, quickly identified the issue and repaired it the same day. All of the shutters are now working well. Gulf Coast Shutter provided friendly, effective, responsive, and reasonably-priced support for the high value they provide.
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November 2022 by TRACY BRASSARD
Todd and his assistant did a wonderful job installing awnings on our home. They were professional, precise and went out of their way to to do an extra, unanticipated job while they were here. Excellent customer service providers! Thank you so much!Service: Installation
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June 2022 by theplasticdoc
I have used GCS many times for residential and commercial storm curtain and shutter installation. Have been pleased with the quality and attention to detail. They also try to be cost effective. That's why I keep going back to them.Services: General repairs
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March 2022 by Howard A
Good products that seem to meet our need for hurricane protection (will not actually know unless we actually have one) for all the glass windows and doors in our Florida home, by a locally owned and managed company that wanted to do the best job possible. Installation of the shutters ultimately seems professional and properly done, though both installations (job done in two phases) took days longer than initially scheduled. Attention to minute details by both shutter sales force and homeowner crucial to proper fit and function and to avoid delays during installation (our Phase 1 experience helped make Phase 2 smoother). Phase 2 salesperson and all installers very responsive to questions from homeowner. We would use them again and recommend them.
