Hearth & Fireplace Creations is a family-owned business established in 1999, located at 441 Valparaiso Pkwy in Valparaiso, serving the northwest Florida area. As an Alliance Member of the Okaloosa Gas District, they offer access to a variety of fireplace and grill manufacturers. The trained sales personnel provide assistance before and during the selection and installation process, ensuring customers find the right fireplace or grill for their needs.
Customers have expressed satisfaction with the outstanding service provided by the team, particularly noting the helpfulness of staff members like April, who assists in obtaining parts for older fireplaces. Todd and Tammy are highly praised for their exceptional customer service, keeping clients informed throughout the purchase and installation process. The installation team is described as professional and courteous, taking the time to explain how to use the fireplace and offering ongoing support for any future questions or issues.
With a strong focus on customer satisfaction and a beautiful selection of products, Hearth & Fireplace Creations has created a positive reputation in the community, leading to many customers returning for their fireplace and grill needs. Overall, the business is highly recommended for its knowledgeable staff and quality service.
Easy to work with. Josh and Abraham always stayed as late as they could in order not just to get the job done, but to get it done correctly. Can’t say enough good things about them.
June 2026
Josh and Nikko, were the absolute best!! I've been doing this a long time, and they are very much top tier! Worked hard, accommodating, patient, and when an unknown or problem came, they addressed and conquered!! AND CLEANED UP! Thank you!!!! A+++++
April 2026
The service technicians, Hector & AB, were very professional and knowledgeable in troubleshooting and repairing my gas fireplace controller issues. I would highly recommend this company for any of your fireplaces/grills installation and repair services.
