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October 2024 by Meg Conkling
This branch was not educational or patient.
I sat down with someone to discuss information about my IRA and she gave me a direct line as they don’t handle that kind of investment account. This was useful.
When I did rely on her to help assist me with opening a new checking on the website, I had mentioned I’m not really given that option on my end, the option I am given is only to open new Savings accounts. She said “you’ll have to dig deep.” As a client at the branch I am literally stating what is not offered to me, telling me to “dig deep” is not useful information. She was rushing and seemed strung out. The vibe is not for me and not on a level most CHASE branches are that I work with. I don’t recommend if you’re looking for guidance like I was.
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October 2024 by Jose Robles
I have multiple accounts with chase, mortgage, and business account. They still continue to charge me fees for everything regardless of the banking relationship we have. I would not recommend opening an account with them at all as everything seems to be about money, ironically.
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July 2024 by Santy
Neveen Morgan was the best ! Helped me open my business account really fast and easy ! Thank you
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March 2024 by Vacation Valrico
Understaffed , poor customer service. don’t honor appointments. Makes wait long even after appointment. Waste of time visiting branch .
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January 2024 by George Van Wallendael
Horrible to non-existent customer service! Short staffed and absolutely no concern for their customers! You would be better keeping your money under your mattress! I regret the day I opened an account with them.
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January 2024 by 1stpowerup LLC
Good service, the got me in and out with my business account service
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January 2024 by Rommel Guerra
Reviews don't lie! Customer service sucks here
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December 2023 by Christine Asencio
Management at this branch is poor. Employees do whatever they want. Manager (Jason) is never in the branch when needed. Claims he has 2 branches under control yet he is never where he is needed and his employees are all miserable and scared of him.
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December 2023 by J
Had to close my account, because my new job doesn't offer direct deposit. Chase bank has fees like most banks when that happens. Johnathan was nice talking with me. He agrees with me, but his hands are tied. Hate to leave this bank after 6+ years, but money is tight for everyone.
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December 2023 by JDa Lee
I wish I could have giving them a minus star. These bankers lie to you just to get you to open the account and promise you things that never happen and then tell you I never said that. Plus when you come back to talk to them about it, they give you major attitudes and say there’s nothing we can do about that. I opened this account to have a US wide bank cause I travel a lot with my job. But they trying to charge me all these fees after the banker told me it’s a free account. They was extremely rude to me telling me I should have read the fine print before I signed the account.
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October 2023 by Marina Moon
Chase is the worst banking system I have encountered! Stick with credit unions.
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October 2023 by Keith Westcott
NOT a contributor to the community. Disgraceful how chase bank uses Stalinist tactics to silence constitutional conservative Christian members of this nation. Do Yourself a favor avoid this business!
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October 2023 by angelica perla
Please be careful when opening a new account. They don’t provide accurate information as to what happens to an account once it’s been approved. Four days after opening an account and setting up deposit. To find out they’ve closed my account without informing the client. Tisk tisk. Do better.
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October 2023 by Ritik Ramaiya
Fast service
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October 2023 by Hari Menon
Very poor customer service. No one ever picks up their phone if customers have a question to ask. Not even an option to leave messages...Doesn't seem like they're interested in new business or existing customers....
