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September 2023 by Google user
Beyond rude at the drive-through, gave the lady in front of me her medicine, and when I pull to the window, the girl immediately put the sign in the window and pulled the curtain yet two seconds ago you just gave the other lady her meds… before you turned around and turned the lights off and walked away
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September 2023 by Sara Eason
Beyond rude at the drive-through, gave the lady in front of me her medicine, and when I pull to the window, the girl immediately put the sign in the window and pulled the curtain yet two seconds ago you just gave the other lady her meds… before you turned around and turned the lights off and walked away
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June 2023 by Stanley Scott
Would NOT or do they ever try to save me or my wife money through different avenues. I will never go back to this CVS.
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June 2023 by Davon A.
Please train your employees properly to treat everyone with respect. I went in with a state issued license, from "Florida Department of licensing", trying to buy alcohol and was told by the female at the register that she couldn't take it bc it wasn't a "drivers license" she then said hold on let me call my manager and proceeded to take another customer when the manager got there she looked at it and me and said no they're not going to. I was racially profiled by these two Karen's and disrespected around 2pm Wednesday June 7 2023! I will be filing a formal complaint through corporate and I will be sure never to visit again.
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June 2023 by Noah K.
Last Friday (June 2nd 2023) I had a scheduled appointment for a 2nd dose of hepatitis a/b vaccine. After waiting for the pharmacist to prepare, I was told the dose on hand had expired. I was told a new dose would be ordered and they would schedule a new appointment for me the following Monday at the same time. Monday came and went without a call or an appointment scheduled. I took it upon myself to schedule a new appointment today (June 7th 2023). When I arrived, I was informed I had scheduled my appointment at the wrong location. I asked if they had availability to sneak me in if possible and was told they need to verify they have it first. I was a little shocked since it was supposed to be ordered 5 days earlier with a presumed arrival date of Monday June 5th. Finally, I was told that the vaccine was not there. If you are looking for vaccines for international travel, I would not rely on CVS.
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March 2023 by Toni Pete
Convenient prescription refills.
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January 2023 by Rose S.
My doctor tried to call in a prescription for me and he said he waited on hold for a while a left a voicemail. I tried calling myself and was on hold for 45 minutes and no one answered the phone at all. I drove up there just before 5 pm and had to tell them to check the voicemail now and heard other callers phoning in and watched no one answer their calls. The man was joking with an coworker to do some work. Not professional at all. The woman in line in front of me, he told her it would be another day to fill her prescription and only one would be ready. I demanded for them to check the availability on an antibiotic since he said they might not have it. They had it and I told them I would wait for it for 15 minutes and they said they would do that. NEVER going there again as a regular patron or patient for any meds. I will spend my money elsewhere with employees who care!
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August 2022 by Nick M.
Angel, the cashier working the register is by far one of the rudest employees I've ever encountered. Horrible customer service skills and as well as anger issues and saying racist remarks under her breathe to other customers. Will not be going here again.
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May 2022 by Shari Mcavoy
You are going to Hell - and you know it!
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February 2022 by Alain F (Alf de DK)
(Translated by Google) friendly staff, even if this time ineffective in dealing with my problem (simple administrative problem, inevitably unavoidable) Thank you for trying (Original) personnel sympathique, même si cette fois inefficace pour traiter mon problème (simple soucis administratif, forcément incontournable) Merci d'avoir essayé
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September 2021 by Julie
Their website says no appointment is needed for COVID-19 Vaccination or testing. They Lie. I've been turned away several times as a walk-in. They claim to sell the at-home test kits but every time I visit they dont have any. Thanks for being there to provide \"Quality Service and Value\"... NOT!
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August 2021 by elizabeth jackson
I have been going to this CVS pharmacy for a long time. The that work here go above the
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January 2021 by Hope Wilms-Sheldon
We have been using CVS for our daughter who has many medical complications for years. We recently moved to Valrico and it has been such a disappointment to go from a CVS staff who was helpful and proactive at our old CVS to a staff who is condescending, inconsiderate and down right rude. Since moving, we have had nothing but problems with getting my daughters medications. Today I was told that my daughters GI doctor needs to “learn what he is doing” when he is righting prescriptions. Honestly, that was the last conversation I will have with them, I will drive the extra 20 min to have my daughters medical needs handled in a professional and proper manor!
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January 2021 by Amanda Betsy-Ross Grimes-Shokes
Went CVS to purchase products using my OTC benefits from insurance. Had multiple products in my basket and had a question regarding one of them. I asked the cashier if one product was covered under my insurance. She scanned the item and completely checked it, out printing receipt. The product was only $5. I get $25 per month using my OTC benefits but if not all spent at one time you lose the remainder. She called someone over to help her and they were not able to correct the
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December 2020 by Ali Méndez
I'm going to have to go back to Walgreens because CVS #3660 hwy 60 and valrico Rd corner . This last visit was the final straw. Why do you hire people who dont know how to provide customer service and treat bad ,