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July 2025 by C M
Show out to Publix Managers at State Road Road 60. They helped me when the shopper missed my entire order up with No problem. It was No hassle. No Worries. That’s why I love Publix 🫶🏾
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July 2025 by Martinsville Maintenance
Great job deli department loved my lunch today!
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July 2025 by Burton Phillips
Waited several minutes as employees were more concerned about cleaning up for the night than customer service. Complete Publix failure on customer service.
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June 2025 by Leslieg4681 Gill
Well usually I love Publix but this time not so much I called to order some wings after 3 times calling and being hung up on in the hot meals part I finally got through and then the girl told me she was busy and called back in a hour which I thought was rude finally got the front desk and they took my order
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June 2025 by Botime Allureman
I hear they lie and cheat customers. Don’t trust management. Take picture of prices and sale tags. They will switch them on you,
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June 2025 by Ray H
The worst and dishonest workers.
Went in today. I had 1 item that didn’t scan. The manager that was standing there was asked to check it said. I’m on break and walked away. He didn’t even try to call anyone to check. Then he said it was more than the price I saw. Another lady comes and says it’s another price. I said no I saw a different tag and price. She weren’t and took of sale tag and left regular tag. She was a liar. I don’t trust this store at all now with lying managers. I am not going to shop here often now that I know they lie and cheat customers here. Be ware of Publix everywhere.
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June 2025 by Jasmine Hamilton
I just got a sub from here and I get home and Kaylee made it wrong. I had told her Black forest ham and she also asked again what ham it was and I told her Black Forest ham and somehow she still managed to put honey ham on my sub. For how much y'all charge for these subs you should make sure your workers make them the right way.
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June 2025 by Kate
good supermarket
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June 2025 by Alina Valdes
I have the worst experience ever in my life the lady on selfcheck was very racist she make a fun on my because i have spanish accent i dont know her name but she has blonde hair[selfcheck 6/17/2025 araound 2.00pm]
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June 2025 by Diana R Lopez
Associates are pleasant and helpful. I usually find what I'm looking for.
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June 2025 by Suzane vera
The store is always so clean as most of them are but the employees are always willing to help and the pharmacy is great too. How they take the time to help you and make sure you get what you need as quickly as possible. I wouldn't change them for any other.
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June 2025 by T Crabtree
Super clean, well stocked and the nicest team members!
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June 2025 by kevin ibarra
In a world where attention to detail is often sacrificed for speed, it is both rare and refreshing to encounter someone like Shawna—an individual who elevates even the most routine tasks into moments of excellence. During a recent visit to Publix, I had the distinct pleasure of ordering a sub prepared by her, and the experience was nothing short of exceptional.
Shawna approached the task with an admirable blend of precision and genuine care. Every element of the sandwich, from the meticulous layering of ingredients to the balanced distribution of condiments, reflected her commitment to quality and customer satisfaction. It was immediately apparent that she takes pride in her craft—not merely assembling a sub, but creating a thoughtfully composed culinary offering.
What truly set Shawna apart was her attentiveness. She listened carefully to my preferences, asked clarifying questions when needed, and executed every detail with unwavering accuracy. The result was a sandwich that was not only delicious, but flawlessly tailored to my specifications—a rarity in fast-paced environments.
Beyond her technical skill, Shawna’s professionalism and warm demeanor contributed to an outstanding customer experience. She exuded both confidence and kindness, making the interaction feel personal and valued rather than transactional.
In sum, Shawna exemplifies what it means to deliver excellence in service. Her careful workmanship and dedication to customer satisfaction turned a simple sub order into a memorable encounter. Publix is fortunate to have such a conscientious and talented team member. I look forward to my next visit, with the hope of once again benefiting from Shawna’s remarkable craftsmanship.
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June 2025 by Mila B
Jacob is AWESOME great customer service always thank you
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May 2025 by Stacey Weatherspoon
My daughter and I came into this Publix on Memorial Day to get a birthday cake for my mom. It was a last minute type of thing. When I saw the cakes available, I realized they were frozen. I saw a clerk behind the deli counter and I asked her how long it would take to thaw. She said it would take 4 - 5 hours. She then read the panicked expression on my face and offered to decorate one of the plain cakes she was preparing to decorate. She took the time to solve my problem with a great disposition. It turns out Cassy is the assistant deli manager. I was just so impressed by her actions that I wanted to take a moment to write her a positive review from an extremely satisfied customer. Thank you, Cassy!
