Ross Dress for Less offers a variety of brands and the latest fashions for family and home at discounted prices, typically ranging from 20% to 60% off department store prices. Customers appreciate the pleasant and quick service from the cashiers, making the shopping experience smoother. However, some reviews mention issues with customer service, particularly when it comes to pricing items without tags. The store is reported to be neater and cleaner than usual, although it can be quite disorganized, with items often found on the floor and aisles being difficult to navigate. While the selection may be small, shoppers occasionally find nice items at reasonable prices. There is a concern regarding alarm tags potentially leaving holes in clothes, but overall, many recommend the store for its value and friendly staff.