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April 2024 by Karen Major
We grabbed a couple double cheeseburgers from the drive-thru. Service was fast and friendly. Burgers were delicious. ?
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April 2024 by Katharina Palmer
Wish I could say anything about the food, but can’t because no one bothered to answer the drivethru at 11:40am on a Saturday. People clearly working and we even drove around the building and then tried again. At this location, no one cares.
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March 2024 by Sheryl Anderson
Went there twice this week and they don't have any
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March 2024 by wayne Jones
Good food just a bit pricey.
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March 2024 by Elizabeth Chambers
The inside of this place is so nasty, everything is sticky, the floor , the chairs , the tables , all sticky and nasty . You must order through a kiosk and get your own drink with a barcode receipt that dont give you enough time to even fill your cup up , forget about a refill, and you go pick up your own order of food , nothing like steak n shake used to be. There is no server, no hostess, no personal interaction, the food is always cold, and SUPER GREASY , I refuse to order hamburgers anymore because they always are still red and not cooked in the middle , that is gross to me. I only still come through the drive through because my son likes their chicken tenders which arent very good in my opinion and if you want ANY dipping sauce with them it's going to cost you like $0.70 each, they wont even give you 1 for free with your order , I will say though there is a lady who works there who is ALWAYS so KIND and friendly, always makes me feel good when I see her there and is the only other reason I go back. HUGE SHOUT OUT TO MISS CAROL ! YOU ARE FANTASTIC ❤️ You deserve so much better of a working environment. Keep smiling and being you! If service was based on just you it would be 5 stars plus!! Unfortunately everyone else there has terrible customer service skills.
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March 2024 by Hailee Settles
The food is always good. Today 3/18/24 when we came in to eat, the drinks were out of order and when we asked how to get our drinks, the lady who presented as the manager, didn’t acknowledge us because she was on her phone. When we asked again, she yelled at an employee to get us our drinks, then proceeded to continue talking on her phone. The same employee who got our drinks also delivered our food to us at our table, he was nice and welcoming, I can’t say the same for the manager who never got off her phone during our entire lunch. I’ll be going to another Steak ‘n Shake in the future. Don’t recommend coming here based on customer service.
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March 2024 by Brad Rose
It’s 11:15 am on Saturday…..and it’s NOT open. Customer service and workmanship is starting to show that business owners just don’t care about service anymore. Love the food at Steak n Shake but this location has just hit rock bottom.
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March 2024 by Matt booher
What?!! The name is Steak n Shake… Can’t believe they are still open. No servers, no shakes, no American cheese , no tomatoes, no salad.
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February 2024 by Hunter Paton
Worst experience with food chain. Besides being out of shakes? Missing a complete part of order, half filled fry cups and charged like we had shakes. 40$ for 3 steak burgers and Frisco melt with 2 large fry and 2 medium. No patty was added to the Frisco like ordered either. Reminds me why stopped going to steak n SHAKE. If could would post 0 stars. Had to repeat every item 3 times too, yet still missing a complete burger and fry
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February 2024 by DIANA VILCHES
Very richKid-friendliness: They offer a menu for them
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February 2024 by Tanya Person
I ended up not ordering because they didn’t have fries, shakes, chili, lettuce or tomatoes. I’m very disappointed.
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February 2024 by Jeanette Hinton
No shakes... again. My grandson just wanted a shake.
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February 2024 by Enigma 686
Drive thru nailed it! Awsome service great food as usual!
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February 2024 by Kelly Haely
Everytime we visit there is a problem where they cannot take our order. Don't know how they stay in business. We visited 3 times and not able to order any food. So we left.
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January 2024 by Stephanie Gagne
We came to this location at 9 pm on January 24th and were pleasantly surprised at everything. Food was excellent, all the men working there seemed happy, they were super friendly and prompt with our delicious food. Will definitely go back to this location.Parking: Plenty of parking