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February 2024 by Laura Deya
Compasión and real caring. This is what this veterinary practice demonstrated with our boy Orion.He got sick with a terrible stomach bug. After a rejection from his normal vet clinic because he had no appointment scheduled (how in the world could have we forecasted that all of the sudden he was going to get sick?!) we were able to get in touch with Valrico Animal Clinic and Dr. Alexandra Allen was able to get him into schedule for the same day. Dr. Allen is amazing and we are super thankful. She explained Orion’s final diagnosis and right quick gave him some shots and medication to take back home. Within an hour Orión was back to normalcy. She is very knowledgeable and was so caring with Orion.The front office staff was very attentive and friendly. Also, Dr.Allen assistant. Our two babies have a new home at this practice.
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February 2024 by Diana Guiliano
Office clean and staff very pleasant.
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February 2024 by Jordan’s Golf World
Loved this place. Such fast service and the staff are very knowledgeable and friendly.
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February 2024 by Nicole Graves
I love this clinic. They are very friendly. They treat my cats with such care.
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February 2024 by Henry Grey
Always take excellent care of my dog.
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November 2023 by Patricia Johnston
The staff here is super friendly and helpful in answering any questions. I am confident in how our visit is from start to finish. Opie is healing up nicely from his neuter. Thank you Drs and staff.
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November 2023 by Svitlana Epperson
I want to share my impressive experience. My annual checkup was simply above and beyond my expectations. It was a very educational visit! The vet nurse Ms. Courtney educated me so much about my pet in making sure I watch her health and provide her the most healthiest way to life. She gave me so much time and helped me to understand everything. She shared with me examples and went deeply into all my questions and concerns of what I had. I feel very trustful and well taken care of that any situation I can trust them. Dr. Allen was above and beyond as well, amazing customer service, very highly skilled education. She looked into everything making sure that my pet’s health is in good hands. She acknowledged me and advised me so I can do a good job in taking care of my baby. I can feel that they really care about your pet during your visit. Very happy and I appreciated Ms. Courtney and Dr. Allen for taking care of my pet.
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November 2023 by Laura Rhamstine
This place is absolutely wonderful and so caring. Juli does an amazing job grooming. Front staff always so friendly and helpful. Boarding facilities are great and I felt comfortable leaving Ceasar there because the staff was so reassuring.I brought our new cat Scratchy to them and everything was explained to me prior to the procedures. The staff even called to check on him after his vaccinations to make sure he was feeling OK. We will definitely refer others to come here.
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October 2023 by Michelle Thomas-Dumaine
My husband and I went to Valrico Animal Clinic on 9/29/23, totally expecting to have to put our beloved 15-year-old Sarge to sleep in order to relieve his pain. Both of us were immensely devastated, as we have raised him since he was a puppy rescued from NC. We spoke all night and decided we wanted the vet to do whatever was needed to help us make the right choice, no matter the cost, to ensure it was his time and get additional advice. We have trusted them with Sarge's annual exams for several years.The kindest vet tech carried our 47-pound "baby" of ours to the back for some new x-rays. The vet came in and, as usual, got right down on the floor with Sarge to examine him thoroughly with great care. Afterwards, she went over his x-rays in tremendous detail, from how healthy his heart looked to exactly where his pain was targeted. Not once did we feel rushed; no question went unanswered, and we were offered great suggestions for his care. Every single thing we had been doing was on point; he just needed some medication to relieve his bad back.It was such a huge relief to hear that Sarge's pain could easily be managed, and even at the ripe old age of 15 (over 100 in human years), he was still in excellent health in every other way, minus his back arthritis and mild hip arthritis.I'm so glad that we have trusted Valrico Animal Clinic with the health of Sarge for the past several years. I simply cannot convey how grateful we are to have access to such an amazing staff of loving, caring individuals. I want to thank every single person at Valrico Animal Clinic, from the front staff, the techs, the veterinarian, and all the other people I'm sure we don't see. Every single person who works there makes a difference, not only to us humans but also to the animals that own them. Yes, you read that last part right.Sarge's kitty companions are also thrilled.
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October 2023 by Liz Schwabel
Highly recommend! After a traumatizing vet experience at our last facility, our dog needs some extra attention and patience when at the vet, and Valrico Animal Clinic could not have been more patient and accommodating for our fur child. Will definitely be bringing our other pup here too.
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September 2023 by Tatyana Harris
Dr Gonzalez and Brad are the nicest! Very informed, helpful and compassionate. The front receptionist was stoic and not friendly AT ALL.... No compassion for us and our sick cat. Not the best representation for clients. I wanted to leave but our cat was very sick. If I was her manager I would suggest she obtain custom service training to become more welcoming, accommodating and compassionate to all ethnicities...or move her from the front so she doesn't deter clients. I do not want to deal with her again in LIFE but Dr Gonzalez and Brad are the best!!! New clients be warned that the front desk clerk is VERY mean and unwelcoming.
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September 2023 by Kristina Agranat
My experience at this veterinary facility is always incredible and I trust all of the veterinary technicians with my sweet Bella. Dr. Thomassy is a caring and professional veterinarian, Bella just had surgery and everything went well. I am so grateful to all of the staff and thank you for the anesthesia team as well! I’m eternally grateful.
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September 2023 by Emilyrose Furman
Decided to make an appointment there after looking at the amazing reviews but before I could even get to my appointment I had a mess. The first woman I spoke to was amazing and made me very excited to go. Then I get a call from a guy saying I need to fill out paperwork and get things sent over (which I was already told they were getting the records) & he didn’t give me any instructions on where to find the paperwork I need to fill out or anything, just said to come in early. Then on the day of the appointment I get a call at 7:30 in the morning saying they need a new client deposit and the records. When I had already spoke to two people that never asked for that and said they would get the records. Seems like the front desk is not organized and that made me nervous to bring my dog there if becoming a new client is a mess. I canceled the appointment and I’m very disappointed because the reviews did not paint this picture accurately.
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September 2023 by Laura Fisher
This place is absolutely wonderful and so caring. Juli does an amazing job grooming. Front staff always so friendly and helpful. Boarding facilities are great and I felt comfortable leaving Ceasar there because the staff was so reassuring.
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September 2023 by Melanie Herzberg
Dr. Allen has been the first Vet my cat hasn’t tried to murder so this place is getting the highest rating all day long from me. She was exceptional with both my cats. My other one is scared of his own shadow and he did great with her as well. I couldn’t be happier.
