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March 2024 by Lorenzo
This pharmacy has been deteriorating from bad to unacceptable. They are woefully understaffed to the point they are making serious and dangerous mistakes such as mislabeled medication. The staff is so stress and overwhelmed, they are not able to provide appropriate and kind customer service. Management needs to step up, do an assessment of needs and address the situation fast before someone gets hurt.
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February 2024 by Anthony Tortorello
Staggeringly incompetent.I eventually transferred my prescription to get it filled.
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January 2024 by Manuel Manna
Antonio the pharmacist is the only one keeping things running smoothly here. Knowledgeable and patient
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December 2023 by Michael Cunningham
They usually have a bad attitudeI plan to go somewhere else
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November 2022 by Jud Cook
Customer service needs work. Waited in line to get a vaccine scheduled. Clerk didnt explain the process and was unfriendly. Pharmacy manager arrived on the scene and refused to account for the guest point of view.
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July 2022 by davg Honeycun
very nice people who helped with my purchase effectively, especially Brian
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March 2022 by Perry K.
Terrible customer service. Seems like they hire just about anyone to work the pharmacy. Needed covid test results and I got 3 different excuses from 3 different people as to why my rapid test wasn't coming in so rapid. There's a reason why I took the rapid test and not the lab test because I need to know if I'm positive with covid ASAP because it affects my decision making and the decision making of the people in my house. I have a grandmother to take care of and haven't been able to take care of her because I'm waiting on these "rapid" test results. Figure it out. Also pick your staff better, just because they have a degree from ASU online does not mean they are fit for the job. Imagine a bunch of clueless staff members dealing with important things such as distributing drugs and executing proper covid tests. I'll at least give them 1/5 stars because they at least could speak English and realize the issue at hand
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January 2022 by Matthew Mc
Not the nicest location I've been to. Cancelled my vaccine appointment after being told they don't receive any of the online information, so everything is done manually at this location. I don't trust that, the pharmacy associates here weren't the most professional either, left after he told me I fill out the paper work again that I already did ahead of time online as it told me to do. If they aren't fully connected I don't want my information lost in their location only. Rescheduled my appointment for that same day at a nicer location.
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December 2021 by Kathie C.
This is hands down the worst pharmacy I've ever dealt with. Last week while I was being ignored at the counter, I was mortified to hear the young man at the drive thru speaking so rudely to one of our Veterans. He was loud and trying to embarrass this gentlemen when he asked why his co-pay had increased. He replied, it's not my fault you have Tricare. Little s**** If someone that reported to me spoke to anyone like that I would fire them on the spot. Zero respect from anyone in that pharmacy. It's really a shame because the others outside of the pharmacy, are good people. I've moved everything to Publix, never again.
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December 2021 by Keishla R.
This is literally the worst Walgreens pharmacy I've ever come across. Always a reason why they won't fill my prescription on time. They say they will have it done by the end of the day but then don't. I normally love Walgreens but this one has disappointed me so much with my prescriptions. Going somewhere else for my prescriptions.
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September 2021 by Jay K.
I enjoy shopping in the main part of this Walgreens. There are delightful associates, e.g. Leila and Kathy who are so professional and friendly when assisting you. HOWEVER. I can not and would not recommend this store's pharmacy to friends. I've had several bad episodes with the pharmacy personnel. In the second most recent episode I've stood there at the counter clearly seen by staff, but they continued telling jokes and ignoring me despite eye contact being made. Over twenty minutes before they would acknowledge me despite me announcing myself. Today, however, was the last straw. My prescription was sent electronically to this pharmacy on/before 1115 a.m on Thursday. At 2:30 p.m., I went through the drive through (where the wait was 10-15 minutes) only to be told it wasn't ready and to wait until I received a text. I left. At 3:52 p.m. I received an automated call saying one of my medicines was ready and the other was not. On Friday (the NEXT DAY) at 9:45 a.m. (22 1/2 hours after prescription turned in) I received a text and automated call saying my second medicine was ready. I went inside to get my medicine. I asked the pharmacy tech why it took over 22 hours to get my prescription, "We were busy!" he told me. Fortunately we have choices....I went over to Publix (right behind this Walgreens at 3405 Lithia Pinecrest) and discussed my options and they were more than happy to get my future business.
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July 2021 by Nixa T.
Unprofessional pharmacy staff. A true HIPAA violation. They are very loud and asking patients about their medical information out in the open. Very cavalier. If you want to keep your personal and medical information private, try a different Walgreens! This pharmacy would very easily receive a HIPAA citation. SMH.
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July 2021 by Tracey Spinicelli Corn
There are literally ( I counted) 10 people in line at the main register and 4 at the photo counter and ONE employees ringing up the main register and not another employee to be found. Unbelievable. . Finally found the “manager” Ryan who is woefully incompetent and unable to manage this store. There is another Walgreens down the street, go there if you want to be able to do business with Walgreens s
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August 2020 by Christa King
If I could give negative stars, I would. Both everyone in this location PLUS the corporate office don’t seem to care about the consumer. I ordered two signs for my child’s back to school return like I do every year. While I understand Covid has changed things, I know how to follow instructions. I did exactly what I was asked.... ordered them to be picked up via drive thru. The pharmacy department gave me absolute backlash for doing as my email instructed to do. I drove fiftee
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May 2020 by Joshua Ferguson
I went to this walgreens when i was visiting from out of town. I needed a prescription from urgent care and it was awesome because as soon as my prescription was ready, the pharmacy manager consulted with me and answered a bunch of questions. i.e. what the best OTC medications I could take etc. The quick and friendly service from all the staff was absolutely awesome, they were super kind, I don't live here but I would recommend this location 100%. Thanks guys!
