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December 2024 by Pat Q.
The whole store needs help. When I call over and over they NEVER answer the phones. It just keeps ringing till it cuts off.
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November 2023 by Jezrael D.
Came for Black Friday with the "kid". I honestly come to spectate but ended up buying cute stuff for the kids foundation. My work force always donates stuff to toys for tots and also for the kids that most of these foundations do not Cater for, like teens. Found some cute socks of all ages and toys. The kiddo was hunting for cards he collects. I honestly liked what walmart had for BF vs Target. It wasn't crazy either. People just chilling with their friends and being lovely with each other. Outside before coming in, folks were talking about being veterans of "the Black Fridays or lore" you know the ones that people kill each other over dumb stuff? Saw some nice electronics but I don't play games anymore. I am very into studying science and technology. Nobody sells anything remotely near my current interests. I did buy more ingredients for mead to. Wish they sold food grade buckets and brewing stuff. I'd come more if they did. These cold seasons are phenomenal for beer making!
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June 2023 by Josh W.
The worst Walmart I've been to in my life. Pick up was over 45 minutes long and had to ask someone because the app doesn't work apparently. Worst experience possible. Don't pick up from this Walmart ever
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January 2023 by Pat R.
Miserable employees and no check out lines. Don't go here if you are doing major shopping unless you want to self checkout your entire cart.
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October 2022 by Nadine B.
Manager or supervisor refuses to take calls. Agent hangs up on you. Never received delivery. Pick up department does not answer phone. Some one really needs to review this store. The customer is treated terrible and so is the service. Really disappointed
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September 2022 by Alexander P.
Cashiers are Very respectful!!! Very hardworking, fast checkout faster than speedy Gonzalez You will have the best experience ever!!!!
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August 2022 by B C.
The grocery pick up process needs serious improvement. I spend a lot of money on groceries each week for my family. Physically shopping for a weeks worth of food is aggravating at best. So, I use grocery pick-up curbside. There is not a week that goes by that there is not something wrong with my order. I have to carefully review my receipt every single time. I've been charged for things I didn't order. But mostly, they forget items all the time,and I still get charged. The worst week, I was missing 16 items. $80+ in refunds. Getting a refund is actually super easy. They'll refund you with no questions asked. (Not sure how that's working for THEM.) I can't believe after multiple times of requesting returns, no one has bothered to contact me. I don't know what their process is for the actual shopping part, but it really seems like they can conveniently mark something as "out of stock". I have on numerous inconvenient occasions gone into the store (before I go to curbside to pick up my order) to get what I need, and lo and behold, my items are indeed in stock. Very same day. Laziness. I understand thing do go out of stock sometimes, but this is BS. I feel like they are mad that I have so many groceries. I'm not sure who does the shopping, but the item count has become a problem particularly in produce. I've ordered 1 bunch of "tomatoes on the vine" and received 1 damn tomato. Same thing with bananas. Organics come in a prepackaged bunch, and regular bananas are ordered by quantity. This is confusing, because when it came to substitution time, I ended up with 6 bunches of bananas. Poor training. Oh, and substitutions? I've had the weirdest subs for completely unrelated items. I think they just don't care. And it sure seems like they won't sub me and item of lesser value. If they would pay attention to my order, I have many store brand products in my list. I guess it's too hard to refund my money, but they're sure good at charging me for things, and not giving them to me. I only have two positive things to say about this situation: I do appreciate when they substitute and item that cost more, but still charge me for the cheaper item. (MOST of the time, but not ALWAYS) And the employees that bring the groceries out and load them up are always friendly, they work fast and efficiently even in this awful heat. (Sometimes I do have to wait a little longer than others, but I always blast my AC for them:) Inside the store is clearly understaffed, and move at a snails pace. I use to use the Brandon Walmart for pickup before this one started offering it. Never had an issue!!!! I can only guess it's poor management. I would love to be a fly on the wall and see what goes on behind the scenes. How do they keep leaving out so many items in my orders? Is someone taking them home? Check your receipts people!! I have also received other people's things, but wasn't charged. I feel bad for the other person. Oh and another thing that has been super inconvenient lately....I am not getting the substitute notifications on time if at all. Unfortunately I'm stuck shopping here. (And I hate shopping on the inside.... Overcrowded, stockers everywhere, slow lines, and "no thanks" to self check out on the amount of groceries I buy) Whatever construction they have going on in the parking lot, I can only hope is for future improvements. But it feels like it's been this way for over a year. And their shoppers need some serious re-training! They can't possibly be the same people that are bringing the orders out. They are usually pretty efficient and friendly.
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June 2022 by Rey N.
Employee Noreen (Nqreen) was being extremely rude. Looking through my groceries for 10 minutes as if I stole something to only feel extremely stupid. People like this should be in the back not working with customers at all.
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February 2022 by Jamie S.
Walmart is slowly moving to a self-service format. They remodeled this Walmart And added 80% self-service check out and maybe 20% cashiers. There is never a cashier on duty. They're slowly moving away from hiring people and having one person cover multiple registers as things get busy. I refuse to spend more than $10 and ring up my own stuff. When you start talking hundreds of dollars whether it's groceries or home goods or electronics I absolutely refuse to ring it myself. Walmart is destroying small business. I left my items and just walked out.
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May 2021 by Ken B.
This is the worst Walmart I've ever been to. Everyday the isles are stacked with pallets making movement cluttered. The inventory is horrible. Logistically there is no reason you are out of product for weeks. The shelves are empty and the isles are full of boxes everyday. You need to replace the manager. This is a very busy Walmart to be so poorly ran.
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April 2021 by Katharine W.
They never have enough lanes open...20 mins plus waiting in line. Only 4-6 lanes open during busy times with at least twice that closed. Their restocking schedule is awful! Shouldn't be doing it during busy times, blocking people from shopping. Out of basic things on a regular basis often empty shelves.
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April 2021 by Kris F.
FILTHY STORE! Funny how covid is still an issue, yet one of the biggest and wealthiest businesses in the US can't manage to spray down the carts, no sanitizing the registers or scanners. Totally gross place to shop. Every once in awhile you get a superb cashier, but many times employees and management are just "dialing it in" when at work. Can't find an employee in the specialty departments such as auto, fabric, etc. This particular store has extremely long checkout lines, like 8-9 carts deep. Big management failure at this store. Publix, Sprouts and Target are way better and cleaner to shop at. This store = YUCK!!!!!!
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March 2021 by Hx D.
Understaffed. Long cashier lines, too few cashiers creating congestion resulting constant crowding. Different days, different hours, same congregating at cashier and self checkouts. Poorly organized and inefficient management.
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February 2021 by Brian W.
The service is very bad a reflection of management. Long lines the only redeeming service was Kevin at the register very quick.
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December 2020 by Jeremy B.
Last week I stopped at bakery depts Walmart I asked for Extra-Terrestrail cake... So lady work there asked me what color Icing I want on around cake and I telling her blue... It's for my son birthday... Anyway I went there today so excited and there color white icing around ET cake.. I'm very upset.. I didn't asked for color white around cake.. I asked for blue icing color!!!! I thought she know what she doing when she wrote bakery order form and gave me copy.. Here picture proof!!! Whoever make the ET cake are ruining my son Birthday!!!! I'm very disappointed!!!!
