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March 2024 by Brian L.
So I just received a trip tik from there office and when I went to scan the code the directions came up, great. But I need these directions to be transferred to my car monitor and it did not happen. Now I have a Hyundai 2024 tucson and the technology should be advanced enough to do this, but I am having problems making this happen. I called there office to ask them for help in accomplishing this task but was told that there was no one in the office that could help me. Come on guys,,,,, your telling me that you place a bar code onto the trip tik but have no idea how to have these directions appear into my car GPS? Yes, the directions appear on my phone, and yes I plugged my phone into my car, but then the directions change immediately to the fastest route and not the route that trip tiks has for me. Blows my mind that they do not have written instructions for them. That way when people call they can meet them in the lot and show them how it is done.
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February 2024 by william nelson
Slooooooooow! And they lie. Roadside Towing, is all lies as to arrival. I just found that after waiting over an hour and hearing recordings saying they on the way that they, lie because just assigned it to a tow company.... Thanks AAA but you get a F Today!
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February 2024 by Megan McDaniels
24 hours still waiting for tow
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January 2024 by June Griffin
Extremely responsive, customer focused. Mary Elizabeth to understand her clients needs and works tirelessly to get them the best coverage to meet their requirements.
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November 2023 by wendy paul
Travel info, map help, EZ Pass transponders.
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October 2023 by Peter Sheehan
Very nice AAA. Incredibly nice people working here.
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October 2023 by Alicia Graves
Waited 8hrs placed call at 4:39pm Sunday & it's 12:45am Monday, called several times. No one showed up. IDK what the point of road side service. This is the second time this has happened. No one has answers why except they're sorry. Find another option or have jumper cables. Good luck! AAA used to be excellent & waiting 45min was inconvenient, 8+ hrs later is ridiculous!
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September 2023 by Debra Myers
Very nice people working there. Got my passport photo there. Wished they gave you a choice of photos to choose from. Lordy why do D.L. , Passport photos make the person look horrendous. Ugh!!!
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September 2023 by Nina James
These guys made sure that the Tow guy is within my area.They came and took my car before it gets dark and the very next day..l got my car back and in a Great condition .?❤️
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July 2023 by Mercedes Frace
new guy came for a roadside tire change and was unprepared and aloof... why bother sending anyone. This guy didnt have the truck air compressor connected, could not put air in my spare and then was flippant about the whole thing when i was clearly upset that he couldn't actually help me
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July 2023 by Vincent Orlando
Went for my International Drivers permit got it in just a couple of minutes. The young lady was helpful and friendly
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July 2023 by Wade McLaren
I had a customer service person that was in training. We got through all the paperwork, and I signed my spouse up too. I mainly joined to get Florida home insurance quotes. Afterwards, I found out that they lost half their insurance carriers and may not be able to offer any price savings from my current provider. Bummed.
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July 2023 by Destiny
Worst customer service ever! I get it that you are busy and understaffed, however there is no reason to be mean and nasty to members. Venice Florida location.
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July 2023 by Ernie Lau
We enjoyed their services and Jill was super helpful.
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May 2023 by Janet Deshaies
Wonderful. Staff is excellent, pleasant and helpful with all the directions. Explained the direction and map from place to place. Couldn’t ask for more.
