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March 2025 by Jodie Podie
After much frustration with the UTC Pandora store, I walked into Artisans and was immediately looked after by Barbara and Vickie! They were absolutely amazing! Will definitely recommend this Pandora store as their customer service is OUTSTANDING!
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January 2025 by Amanda Hodge
What a fun gift and home decor store! There are so many great brands like Marahlago, Brighton and Pandora. They also have beautiful artwork for your home. Doreen and Pat were very knowledgeable and welcoming. I will definitely be back to shop again.
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June 2024 by ST0N3D__Dr34M3R
Cute vegan bags and key chain coin holders by chala. They donate 5% to animal rescue efforts
Update: still have them a year later and love the cute design and the cross bag is great for bringing small items and getting them out of my pockets
Updated from previous review on 2023-06-24
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April 2024 by Richard W.
In the heart of Venice where dreams are spun, Artisans' goods gleam bright under the sun. But beware, dear traveler, for all that glitters, May not hold the value or joy it delivers. I ventured within, heart full of cheer, Purchasing gifts I held so dear. Yet upon return, my dear wife's dismay, Found the treasures lacking, much to our fray. Alas, the store's policy, rigid and cold, No returns accepted, a truth I was told. Store credit offered, a consolation prize, A solution neither fair nor wise. We'll use the credit, for we must comply, But after this venture, we'll bid goodbye. For the allure of Artisans, once bright and bold, Has lost its sheen, its goods undersold. A tourist trap, it seems, hidden in plain sight, Where quality and value flee into the night. So, travelers, heed this tale of woe, And let my experience a cautionary tale sow. Don't waste your time or your money!
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June 2023 by Enoch
Cute vegan bags and key chain coin holders by chala. They donate 5% to animal rescue efforts
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February 2023 by Debbie I.
The ladies are fantastic!!!!!! I keep going back... what does that tell you? Pandora selections are great!!
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December 2022 by Maryann Santoro
A very nice boutique. Beautiful odd gifts. They have a large pandora selection. I went in to buy some Pandora charms for my granddaughter. The salesperson was very helpful. I will be returning. A very pleasant experience
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July 2022 by James Adams
Gina and the jewelry were awesome.
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March 2022 by Craig Cheryl Callis
One of the staff ignored us and was rude. Felt unwelcome in the store.
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January 2022 by Marj M.
Bought a Pandora charm three months the stones fell out took it back for the Pandora warranty, or an exchange, or refund. The two women were very rude would not honor any of the above and told me no exchange no warranty no refund they would not do anything about it. I had bought six charms from them during the last year, will never buy another one and never step foot in the store again
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December 2021 by Tina D.
Great service every time I go in and very helpful with my Pandora charms for my bracelet
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November 2021 by Ludmila Swerzbin
Not once I had the worst purchasing experience in the Artisans store in Venice when I was buying the Pandora charms for my bracelet. The saleswoman was unfriendly and cold with me. She never even said “hello” to me, ignoring me completely. Never reassembled the bracelet just like they usually do at Pandora store. Never mentioned that it was the final sale without a return or even exchange. I asked only to exchange one charm for $25 for the same price. She refused. I left the charm for her or the manager in the store shocked by this attitude and service so unusual in America. I come from Europe where the return policy is very limited, and I always praised the best shopping experience in the US. Not in the place like Artisans Venice with their unfriendly and unwelcoming staff.
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October 2021 by Susan Ortiz
We had a terrible experience at this store and wouldn't dream of going back again. We came in late on a Wednesday about 5 pm, the website said it was open until 6 pm so it shouldn't have been a problem.My husband brought me into this store specifically for the Pandora jewelry for our 4th Wedding Anniversary. We picked out two charms and inside of the charm case were 3 ads indicating a free Pandora bracelet if you purchased $125 in Pandora items, we chose $175 and when I asked about the bracelet, the salesperson who I also assume was the Owner said I told them to take all the ads down and they didn't. She removed the ads while we were standing there and said, "that ended yesterday", so, No bracelet. I asked if she could clean my bracelets she said it was past 5 pm and she had just not closed her door quick enough so No she couldn't clean them.We were clearly a nuisance to this person. We are usually treated as guests when we spend money in a store. This Salesperson/Owner was rude and her customer service skills were sorely lacking. As far as I know if a store leaves an add up they should have honored that ad.There is no excuse for the treatment we received, if she would have just told us the store was closed we would have gladly gone to another store where our money and purchases would have been welcome!
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August 2021 by Big Mikes
Great fun store. The proprietor was just delightful and very helpful. I didn't buy this clock but it's so cool.
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July 2021 by Araella
Has a selection of Chala brand vegan handbags, purses, and wallets, which donates a portion of their profits to animal rights and welfare charities. Small storefront along the main street shopping strip.
