-
July 2023 by Amber G.
Great service. The staff was knowledgeable and courteous. Their selection of shoes was great! There's shoes for everyone there!
-
January 2023 by Beverly shepard
After going to top name shoe stores in Sarasota and displeased with the lack of service or assistance while sales teams stood around talking to each other, I went to the three in Venice. Gulf Soles was the worst of all. The female “owner “ never even looked up from her phone much less greeted me, I asked, after standing looking at her fir five minutes, for owner as he had great reviews she said she is and her husband Mike but he worked in Englewood. She was rude and no assistance. The third I went to was B & B Bootery, what a breath of fresh air!!! If you want old time service with a smile and has the knowledge also then skip all the other stores!!! While I couldn’t find the exact need, the sales lady went over and found a pair of shoes she thought I may like, I had seen them previously and loved them but unfortunately did not have my size. But her expertise knew exactly what I was looking for. Kudos to this shop, they know how to run a business!! I will be back!!
-
December 2022 by Sydney Wilson
Came in with my brother who needed sandals, the lady who helped us was super nice, listened to my brother and got him what he was looking for, and we were on our way! Super nice experience and really quality shoes, especially if you're looking for sturdy, practical kinds of sandals. Keen, Ecco, Taos, Birkenstock, etc.
-
July 2022 by James M.
Take those ridiculous Covid signs out of your windows. No wonder your business is suffering. You sir, are what is wrong with this country.
-
May 2022 by Paul Murray
Beautiful little shop. Nice selection.. Great employees and service..
-
April 2022 by John Gammel
I went here at the direction of my wife to look for hiking shoes which is something I know nothing about. While you couldn't tell it from the interior of the sales area that have a large selection in the back. Looked at Keen and at their suggestion Altra hiking boots. Couldn't really make a selection since I have almost no experience with hiking. I'll need her with me to make a choice. Wonderful people to deal with.
-
March 2022 by Amy Sullivan-Teele
Great owners, super helpful. Unique brands and options. I stop in whenever I’m in Venice!
-
January 2022 by Jessica Miles
I called here today to see if they had altra shoes in wide. The man that answer the phone told me that altras don't come in a wide. I couldn't articulate myself quick enough to respond before he said he was busy had a store full of people... I called back a few hours later after researching the Altras make two lines that are wide width to verify if he had them in my size before I spent an hour and a half driving, and he wouldn't even hear my question out, he hung up on me. I have never been treated in such disrespect from simply wanting to ask a question. If he thinks he's busy he needs to step his into a pharmacy where we are continually on our feet for 12 hours a day and all we can do is vaccine vaccine vaccine and get screamed at for not being able to keep up. I'll be buying my shoes somewhere else.
-
February 2021 by Amy L.
Just had a wonderful experience shopping at B&B bootery. All Covid protocol were followed. I told the gentleman what I was looking for (some dressier than athletic shoes that I could comfortably walk around town or go out to lunch in. He directed me to one style which was on sale, gave me some other options, and then brought out some sandals when I asked. The women there was also helpful, in that she said that she had several pairs of the ones that were on sale/discontinued. I ended up buying 2 pair! They are so comfortable and well made that I am sure that I will get lots of wear out of them. Now it's time to get rid of a few old pairs!! Great shoes and the people there couldn't have been nicer!
-
December 2020 by Britt E.
My mom and I went in to this shop yesterday, knowing exactly what we wanted. 4-6 pair of men's shoes...$700-$800. We walked in, the only visible employee was sitting in a chair with a mask around his chin... fine with us. We were the only costumers in the store. An elderly man walked out from the back and asked us if we had mask, we did, but being the only people in the store and easily able to keep distance, didn't feel we needed them. Had been in at least 6 other shops with no problems, with no mask. He was incredibly rude and if he was not the owner...could have been. He lost a large sale when we're trying to support local small businesses. I will not venture back to this business. Rudeness doesn't work well, and employees not doing what you expect of your customers doesn't either.
-
October 2019 by Jason Weaver
Lost a sale for not being open on a Sunday downtown Venice.
-
October 2019 by Lori Morrill Brinkman
I just want to acknowledge Mark and his staff!! Awesome people awesome customer service and of course awesome shoes!!
-
September 2019 by Edith Gregory
kind and helpful attention, good quality shoes!
-
June 2019 by Mary Dembinski
Great experience! I explained to the gentlemen exactly what I wanted and they were very accommodating. They showed me a variety of options and explained the pros and cons of each. Highly reccomend over big name stores!
-
June 2018 by Dana D.
Excellent customer service, and fine selection of well-made shoes, in a variety of styles and price points.
