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February 2024 by DARTH PFUHL
All ATM' should, by law, list how much you can take out per day!
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December 2023 by Patrick Kavanagh
Professional Bank member Bob! Extremely helpful, Bob, in customer service of bank!
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September 2023 by Catherine Csaky
Called the branch (South Venice location) to obtain general information. The woman I spoke with was less than helpful and rude. She hung up on me in mid-sentence. NOT ACCEPTABLE!!!!! The extremely poor reviews are well deserved!! Refuse to deal with this bank.
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July 2023 by Joey Jaworski
This Bank Of America has the hardest time maintaining their ATMs. I've been to BofA's all over FL and TX and never seen one with machines this bad. They currently owe me close to a thousand dollars that their machine took after the touchscreen seized up. After they locate my money I will update my rating.
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May 2023 by Nikki DAgostino
Management and staff are exceedingly friendly :)
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April 2023 by Jesse Green
Just went in to apply for a credit card. The credit card rep (Catherine L) assured me of a feature on a credit card and sold me in to apply. Once I put 99$ down on it, turns out that feature would not apply to me. Go figure. Not sure if I was tricked, or just dealing with an uneducated rep on the matter.
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January 2023 by Abe Millsap
Failure of a bank. They are only open 6 hours daily during the week. Only 1 person working inside with a line out the door. ATM machines work 50% of the time.
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February 2022 by Paul Shal
The bank is open but tellers are not available.
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January 2022 by Stephen Reid
January 3 2022, Was just there, they had two persons at the bank. A manager and a cashier, what fool made this decision to only have two persons in a bank at the first of the month and after a holiday. Holy Cow not very smart as a business.
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June 2021 by Peggy Erickson
Terrible legal team! My brother has Huntington’s disease and I am the POA for his bank account. They said that his signature does not match from 25 years ago. Of course it doesn’t match from 25 years ago he’s in stage 3! Also he forgot to write 7 on the signature date line of poa. I’m trying to pay my brothers bills was in a nursing home and they can’t even talk to me on how to proceed. I will never use Bank of America for my personal use. They have the worst customer service.However the staff in the Venice FL location was very kind and helpful but they could not assist in the matter. Now I need to reach out to Attorney’s to be able to pay my brother with Huntingtons disease bills.I don’t recommend Bank of America! The legal team won even talk to me!Huntington’s disease symptoms....Muscular: abnormality walking, increased muscle activity, involuntary movements, problems with coordination, loss of muscle, or muscle spasmsCognitive: amnesia, delusion, lack of concentration, mental confusion, slowness in activity, or difficulty thinking and understandingBehavioral: compulsive behavior, fidgeting, irritability, or lack of restraint
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May 2021 by Ed Kinsey
Worst telephine prompt system, I have ever heard. Go back, go back , go back, go backPick up the phone man..
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April 2021 by Michael Blodgett
Waited in line for 30 min just to be told they can't cash a check this large. What kind of bank can't cash a $3000 check? Disgraceful.
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November 2020 by Carol Amedio
Staff is exceptional. Wait times are not long.
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October 2020 by Abigail Yañez
I love going to this branch they are excellent helping you ... especially that they have bilingual people
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August 2020 by Jane Arnall
Well, I've lived up to all my Agreements with BOA.. Bank of America is a Failure.. Causing more issues than the Pandemic .. Time to relocate my Business to Acheiva Credit unionOpen on Saturday with Dr through & coin machine inside the lobby Free for members.
